Ordered £1100.00 of photo gear at approx 1000hrs monday am received this morning tuesday 1030hrs. All well packed and presented. Have read all the reviews mainly exellent. Equipment maybe grey... See more
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See what reviewers are saying
I have done about 10 purchases fromHDEW and have found them totally reliable about dates give or take one day once. The cameras (3) were totally as advertised, Canon Lenses the same The only r... See more
Having brought cameras and lens from hdew cameras, I was pleased to find they had another site selling various other stuff. Found the Elinchrom photo lights kit I wanted at the lowest price even afte... See more
What a 1st class experience, ordering was simple and after a day received a call as the item ordered was unavailable, no fuss from HDEWExtra, they just upgraded the order to the next spec available a... See more
Company details
Information provided by various external sources
HDEWextra is an online retailer with a difference, we pride ourselves on impeccable customer service, we keep everything local with a small team who are able to give a personal service rather than adding you to a queue of enquiries. You are likely to deal with just one dedicated sales person throughout your shopping experience making things simpler and more efficient. We like to build a strong foundation of trust with our customers so that they are more likely to come back to us in the future.
Contact info
Unit 2 Sutton Business Park, SM6 7AH, Wallington
- 02086699667
- sales@hdewextra.co.uk
- hdewextra.co.uk
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Excellent service.
22 May 2019
Unprompted review
Don't hesitate to buy from HdewExtra.
Don't hesitate to buy from HdewExtra.
Good products, great prices and exemplary customer service.
22 May 2019
Unprompted review
Outstanding customer service,great product at a great price
HDEW’s expedient way in getting my faulty Garmin watch sorted out was such a relief especially when I had lost my sales receipt !
However, with dates from my credit card statement I was able to find the date of purchase and HDEW was able to track down my order quite quickly from their records of nine months ago.
This is a company that obviously keeps meticulous sales records unlike high street retailers who would have been pants without a sales receipt and I would’ve been up the spout in getting my faulty watch sorted !
There was no hassle: no pushing me from pillar to post, or having to repeat my complaint or to chase up outcomes, as Henry Hayward provided the continuity and support throughout my dealings with HDEW, exactly as promised on their website.
Email communications were prompt and helpful with clear realistic timescales as to what to expect once the faulty watch was in their hands .
HDEW’s delivery service is spot on as the new replacement watch arrived a day earlier, boom!
Many thanks Henry and I would absolutely recommend HDEW for their exemplary customer service and for the Garmin product I purchased which was definitely the least expensive of all the other retailers .
Rani Sinniah
20 May 2019
Unprompted review
Outstanding service
Outstanding service, communication and quality of meaningful interaction from start to finish. Experienced staff, professional delivery and prompt replies in all forms of communication. Highly recommended for repeat business.
20 March 2019
Unprompted review
Walkstool Comfort 45L
Quick and accurate service. I will recommend them to friends.
20 February 2019
Unprompted review
5 stars
5 stars: Excellent – no reservations, I would recommend this company to anyone.
19 February 2019
Unprompted review
Eneloop charger
Hdewextra have now sorted out the issues I had very quickly and precisely,couldn’t have done more for me in the end. The eneloop Bqcc-65 charger itself is stunning and glad I bought it at such a great price
19 February 2019
Unprompted review
Reply from Hdewextra
Hello,
Thank you for your great feedback!
It has been a pleasure doing business with you. I'm glad you are now satisfied with your order.
Kind Regards,
Henry.
Really good experience and great value…
Really good experience and great value for money and timed delivery
19 February 2019
Unprompted review
Brilliant customer service and a…
Brilliant customer service and a competitive price ... good job guys
13 December 2018
Unprompted review
Excellent fast perfect customer service
29 November 2018
Unprompted review
Great price and well communicated
Great price and well communicated, fast delivery. Completely happy with my purchase and will be back.
25 November 2018
Unprompted review
New phone arrived on time and as…
New phone arrived on time and as described. An excellent service. I have used HDEW for camera lenses and am very impressed with the service.
Many thanks.
21 November 2018
Unprompted review
great service as always ..
great service as always ... Harry always exceeds expectations
26 October 2018
Unprompted review
Excellent service.
Excellent service, great prices on camera accessories and delivered in good time. Will definitely use this service again.
26 October 2018
Unprompted review
What a 1st class experience
What a 1st class experience, ordering was simple and after a day received a call as the item ordered was unavailable, no fuss from HDEWExtra, they just upgraded the order to the next spec available at no cost to me. Great communications all through and a good delivery timeframe 4 days from start to finish including the change. Will be using these as 1st choice again.
Well done HDEWExtra
6 September 2018
Unprompted review
Good service but unclear as when to…
Good service but unclear as when to expect delivery
8 August 2018
Unprompted review
Spot on
Spot on, quick delivery and at the best price I could find anywhere.
19 July 2018
Unprompted review
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