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HDEW Cameras Reviews 

4,243
•
TrustScore 5 out of 5

4.9

Photo Shop
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Review summary

Created with AI, based on recent reviews

Considering 456 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its competitive pricing, often finding products significantly cheaper than elsewhere. Many people are highly satisfied with the quality of the products, including cameras and lenses, and appreciate the smooth ordering process. Reviewers frequently highlight the excellent service, noting helpful and knowledgeable staff who provide friendly advice. However, some customers also noted that while delivery is generally efficient, it might not always be next-day, with occasional slight delays in dispatch or arrival.

What people talk about most

Product

People report positive experiences with product, consistently praising the quality and value of items like... See more

Price

Reviewers highlight positive aspects of price, consistently finding products to be well-priced and highly... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Service

Reviewers mention positive feedback about service, consistently praising the excellent and efficient service... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting the ease of placing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a Canon EOS R5 ii and a Canon RF 100-500mm lens. I did loads of research online about price/ availability/ delivery. It was important to me that it wasn't faceless website/ warehouse. I ph... See more

Rated 5 out of 5 stars

In the half year or so I have made several purchases from HDEW - camera, various lenses and filters. I have always received excellent service (and friendly advice, which is especially appreciated as I... See more

Rated 5 out of 5 stars

Faultless experience. Yes, they are massively cheaper. Delivered in perfect condition within 5 working days. UK plug as well, plus their own three year guarantee. Absolute no brainer to buy from HDEW.... See more

Rated 5 out of 5 stars

Bought my daughter her first proper camera for her 8th birthday, i had seen it at various large stores but did a little digging and got a really good price with HDEW cameras! Very competitive. Grea... See more

Company details

  1. Photo Shop

Information provided by various external sources

Professional online resellers of DSLR cameras, camcorders, lenses, memory cards and more from a range of brands such as Canon, Nikon, Olympus and Sigma.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(4,243)

444 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

First time purchasing - excellent

First time purchasing after finding a very competitive price for new IPad.
Did some research and feeling satisfied they could be trusted with online purchasing.
As others reviews have identified it comes with a USA charging plug along with UK comparable one. I’m not sure why people are concerned about that, it’s a genuine Apple IPad.
Delivery was fantastic, day of ordering I rang to check when to expect it, assured me was in stock and would post for delivery the next day.
The pricing was excellent and it’s good to support small businesses. Highly recommend.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Novice camera buyer

As a complete novice, I chose the Olympus camera from HDEW cameras.

After several no doubt amateurish questions that I asked, the responses were almost immediate and informative.

I would have no hesitation in recommending HDEW and Harry in particular.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

The prices are great!

The prices are great, especially when the vouchers are available. Items arrive in good time. And I’ve never had any problems with this company. Highly recommended.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

My first purchase from HDew Cameras.

My first purchase from HDew Cameras.
Straight forward ordering, good prompt responses from Customer service, product arrived in perfect condition. No problems. Would use again, as prices are great compared with some other sources, depending on the item I wanted.

14 March 2026
Unprompted review
Rated 2 out of 5 stars

My idea of an open box is not the same…

My idea of an open box is not the same as HDEW. The camera came with a shutter count of 1322 and the lens was dirty, also no battery. This should have been described as used.

26 March 2026
Unprompted review
HDEW Cameras logo

Reply from HDEW Cameras

Hi David,

Thank you for your review, and sorry for the disappointment caused here.

Our listing for this camera read:

"1 OPEN BOX UNIT - EXCELLENT CONDITION BUT MISSING BATTERY
ORIGINAL BOX AND ACCESSORIES *MISSING THE BLX-1 BATTERY*
SHUTTER COUNT = 1,231
RETURNED AS LOCKED TO NTSC VIDEO FORMAT AND UNABLE TO RECORD PAL VIDEO"

It was not our intention to mislead, nonetheless - apologies again.

Kind regards,

Harry @ HDEW Cameras

Rated 5 out of 5 stars

Great service.👍

Great service.👍
Quick delivery and, when I realized I had ordered the wrong item, HDEW were quick to accept the return and refund me.
Many thanks and hope to use you again (and get my order right first time!).

2 April 2026
Unprompted review

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