HDEW Cameras Reviews 

4,235
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 454 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding products significantly cheaper than elsewhere, which allows them to purchase high-quality camera equipment like lenses and cameras. The service is frequently highlighted as excellent, with many appreciating the knowledgeable and helpful staff who provide friendly advice and quick responses to inquiries. Reviewers also commend the prompt and reliable delivery, noting that items arrive well-packaged and often faster than expected, ensuring a smooth purchasing process. However, some customers mentioned that delivery times could occasionally be longer than anticipated, suggesting that next-day delivery is not always a guarantee and should be factored in when ordering.

What people talk about most

Product

People report positive experiences with product, consistently praising the quality and value of items like... See more

Price

Reviewers highlight positive aspects of price, consistently finding products to be well-priced and highly... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Service

Reviewers mention positive feedback about service, consistently praising the excellent and efficient service... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting the ease of placing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a Canon EOS R5 ii and a Canon RF 100-500mm lens. I did loads of research online about price/ availability/ delivery. It was important to me that it wasn't faceless website/ warehouse. I ph... See more

Rated 5 out of 5 stars

In the half year or so I have made several purchases from HDEW - camera, various lenses and filters. I have always received excellent service (and friendly advice, which is especially appreciated as I... See more

Rated 5 out of 5 stars

Faultless experience. Yes, they are massively cheaper. Delivered in perfect condition within 5 working days. UK plug as well, plus their own three year guarantee. Absolute no brainer to buy from HDEW.... See more

Rated 5 out of 5 stars

Bought my daughter her first proper camera for her 8th birthday, i had seen it at various large stores but did a little digging and got a really good price with HDEW cameras! Very competitive. Grea... See more


Company details

  1. Photo Shop

Information provided by various external sources

Professional online resellers of DSLR cameras, camcorders, lenses, memory cards and more from a range of brands such as Canon, Nikon, Olympus and Sigma.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(4,235)

435 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great prices

Great prices. Brilliant service. Can't fault them. I've bought two Canon L Lenses and a Canon R5Mkii. Usually next day or just a few days delivery. Saved a packet of money. All correctly registered with Canon. I have one more lens to buy when I have saved up some more money and won't hesitate to use them.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service at a great price.

Ordered an iPad late on a Friday afternoon at a great price expecting a delivery the following week only to be amazed when it to turn up on Saturday morning, all part of standard delivery.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

great expirance

I recently purchased a Canon R6 from HDEW Cameras and had a great experience from start to finish. The customer support was friendly, helpful, and very responsive throughout the process. My camera arrived quickly and was perfectly packaged. Everything went smoothly, and I would happily purchase from them again.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Supplier

Really happy. The lens I bought was considerably cheaper than other suppliers, and arrived within 2-3 days. Will look to use for future purchases.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

high-quality equipment

I have been buying cameras, lenses and accessories from HDW Camera for the past four years and have never had any issues. Their customer service is always excellent, delivery is fast, and they are consistently reliable with competitive prices. As a professional photographer at Lola Garcia Photography, I depend on high-quality equipment and trustworthy service, and HDW Camera has never let me down. Highly recommended.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Canon R5 Mark ii

I have purchased many cameras and lenses from HDEW cameras because i know I can trust them, their prices are so much cheaper than most places, they offer long warranties and deliver quickly, well packaged good quality items, I will never shop for my photography equipment antwhere else.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Blown away!

Very good pricing, very very good customer service, do what they say and go the extra mile for you when needed!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

HDEW - highly recommended!

My camera was a significant investment but HDEW gave me the chance to buy a great camera at a very competitive price.
I was concerned about the timing of the delivery as we were due to go on holiday so telephoned them for an update. The phone was answered quickly and the agent was very helpful.
I guess the main downside is that you can’t expect next day delivery and will need to factor this in. For the massive saving, this is a small disadvantage. It is certainly worth giving them a ring before ordering if you have any concerns. I have purchased from them previously and would recommend without hesitation.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Purchasing through HDEW is a positive experience.

I have used HDEW to purchase my Canon R5 mk2, RF 100-500 lens, a RF 100 macro and now a RF 15-35 lens. I have nothing but a positive experience so far. Great customer service. I had a delivery problem with my camera. I emailed the team at HDEW and they took ownership of the problem and had it sorted within a day. That gives you “peace of mind” when paying a lot of money for an item. Would I use them again, yes most definitely. Thank you HDEW.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

HDEW prices look amazing

HDEW prices look amazing , at first i thought them too good to be true ,but they certainly dekuvered on they're promises both with orice delivery and choice of bundle.
I will deffinately be uding these guys next tine i need gear and recomend them

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic staff pleasant and very helpful

D p d was supposed to deliver a parcel and didn't said that I wasn't in but I was the driver lied i contacted HDEW I SPOKE TO HARRY. told me that he will get back to me later in the day.
The parcel was delivered later in the day THANK YOU, HARRY FOR YOUR HARD WORK. GOD BLESS YOU
D P D ZERO POINT
HEDW 100 POINTS
HARRY ONE HUNDRED POINTs
GOD BLESS HARRY.
MADE MY DAUGHTER'S DAY

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. iPad Pro delivered within a week. Great price, sealed box and VAT receipt provided for my business. Enquiry emails answered promptly and helpfully.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

HDEW prices …

HDEW prices looked to good to be true ,but it can definitely confirm they are absolutely genuine plus the service is top notch too .
Any questions I had were quickly and politely answered.
I would not hesitate to recommend these guys

28 April 2026
Unprompted review

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