HDEW Cameras Reviews 

4,238
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 456 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its competitive pricing, often finding products significantly cheaper than elsewhere. Many people are highly satisfied with the quality of the products, including cameras and lenses, and appreciate the smooth ordering process. Reviewers frequently highlight the excellent service, noting helpful and knowledgeable staff who provide friendly advice. However, some customers also noted that while delivery is generally efficient, it might not always be next-day, with occasional slight delays in dispatch or arrival.

What people talk about most

Product

People report positive experiences with product, consistently praising the quality and value of items like... See more

Price

Reviewers highlight positive aspects of price, consistently finding products to be well-priced and highly... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Service

Reviewers mention positive feedback about service, consistently praising the excellent and efficient service... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting the ease of placing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a Canon EOS R5 ii and a Canon RF 100-500mm lens. I did loads of research online about price/ availability/ delivery. It was important to me that it wasn't faceless website/ warehouse. I ph... See more

Rated 5 out of 5 stars

In the half year or so I have made several purchases from HDEW - camera, various lenses and filters. I have always received excellent service (and friendly advice, which is especially appreciated as I... See more

Rated 5 out of 5 stars

Faultless experience. Yes, they are massively cheaper. Delivered in perfect condition within 5 working days. UK plug as well, plus their own three year guarantee. Absolute no brainer to buy from HDEW.... See more

Rated 5 out of 5 stars

Bought my daughter her first proper camera for her 8th birthday, i had seen it at various large stores but did a little digging and got a really good price with HDEW cameras! Very competitive. Grea... See more


Company details

  1. Photo Shop

Information provided by various external sources

Professional online resellers of DSLR cameras, camcorders, lenses, memory cards and more from a range of brands such as Canon, Nikon, Olympus and Sigma.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(4,238)

437 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Read the reviews .

Read the reviews .. with a little trepidation placed a significant order .. I had no need to worry .. everything was perfect and delivered timely .. will use again .. very happy to recommend

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Prices - 3 yr Warranty - Quick Delivery

I was looking for a new camera, had never heard of HDEW Cameras before. Obviously did a bit of a background check - all looked great. Well, I’m really glad I found them. They had all the kit I was looking for, at great prices - saved £100s. The gear came with a 3 yr warranty. Delivery was quick too.
Definitely recommend HDEW Cameras.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

They have a real family feel

They have a real family feel. My order was processed so fast and delivery was so quick, the price was fantastic and any apprehention was soon left behind, I would have no worries about buying my equipment from them in the future, they have fantastic warranty service, although luckily I have never had to test it. I did a lot of research before placing my order, they ticked all the right boxes so it was a no brainer!

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Quality Products

I have bought, over the past 12+ years, the majority of my camera equipment: cameras, lenses etc., from Hdew Camera's. No problems at all, quality products and service. Why look elsewhere and probably pay much more for the same product?

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous

Fast, efficient service ,a great price, and a genuine great product (Canon R6iii) which I love. All in all, best value available. Would fully recommend.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Ordered OM5 on 3/6/26

I ordered a camera on the 3rd June, didn't hear anything for a few days. Emailed them asking about delivery & they were brilliant! Product arrived today, brilliantly packed with great service.

Cannot fault them on price & will buy from them again!

11 June 2026
Unprompted review
Rated 5 out of 5 stars

EXCEPTIONAL COMPANY

What an amazing company. I have purchased several items from HDEW and each time I can't believe how great their customer service is. This time I bought a Canon R6 mk3. it was delivered next day. It developed a small fault and they told me to send it back and they would replace it
I spoke to Brad, Sian and Harry and they are all brilliant and most helpful. I can't thank them enough.
HDEW COMES HIGHLY RECOMENDED.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Faultless experience

Faultless experience. Yes, they are massively cheaper. Delivered in perfect condition within 5 working days. UK plug as well, plus their own three year guarantee. Absolute no brainer to buy from HDEW.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Incredible customer service!

My second purchase from them!… I recently ordered a camera body from HDEW after my camera broke and I need a replacement urgently. I cannot recommend HDEW enough, their customer service is incredible, they ensured the camera was delivered as quickly as possible and definitely saved the day! The prices are incredible, cheaper to buy new from HDEW than most second hand sites and a 3 year warranty is amazing! ⭐️⭐️⭐️⭐️⭐️

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Purchased a Canon R50 camera from HDEW…

Purchased a Canon R50 camera from HDEW Cameras a couple of weeks ago. As many people have commented I first became aware of the company thru a Facebook advert so was slightly sceptical, especially after seeing how much cheaper than other retailer they were. However, after doing some research and looking at reviews I took the plunge and was glad I did! The customer service was good, I received my camera after 5 days and saved myself about £100.
Would certainly not hesitate to use again in the future.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Glad to Recommend HDEW

Glad to Recommend HDEW. I bought an R5 camera, now a rf 70-200l 2.8 Z Lens. Again the order arrived promptly, am totally happy with my purchases. In each case, I was able to call and speak to Very Friendly and informative Customer Service people at HDEW

5 May 2026
Unprompted review

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