Found this company on google. Want to check if I’ve had missold car finance in my name going back to 2007. The information they asked was easy, although I can’t remember car registration numbers or ex... See more
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Review summary
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Reviews shaping this summary
Very quick and easy to use plenty of information explaining in detail how and why finance company's over charge car finance deals.
Company replied
Used this site following the link on Martin Lewis, was really easy and straight forward.
Company replied
Successful cancellation I felt compelled to write a review here because I’ve had a positive experience despite the many negative reviews around cancellation. Having entered my details onto the ‘... See more
Company replied
Company details
Written by the company
HD Law Ltd are a team of financial mis-selling experts fighting for the rights of consumers to ensure that if they have been mis-sold - we put matters right for them. We are committed to providing exceptional legal representation and assist our clients every step of the way in relation to their claim(s). We are leading experts in our field which is proven by our lead Solicitor's successful Court of Appeals case which will now pave the way for how car finance claims will concluded. We operate on a no win no fee basis, so you would never need to pay any upfront costs to us for us to take our case on board.
Contact info
HD Law Limited, Albion Mills, Albion Road, BD10 9TQ, Bradford, United Kingdom
- 01615322838
- carfinance@hd-law.info
- hd-law.co.uk
4.6
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 2 weeks
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This company is a load of sharks
This company is a load of sharks. In response to an advert to show for free any car finance. The ad was not free and I stopped the completion of their forms. They have repeatedly told me I now have an account with them and I have repeatedly told them I have not requested their help or engaged their services. They failed to stop and now they think they can force me to be their customer by slapping a huge bill on me. Do NOT engage or communicate with this company under any circumstances.
1 May 2026
Unprompted review
Reply from Hd Law
Hi Julie,
Thank you for your feedback.
We would like to reassure you that customers are only authorised once they actively complete process, agree to the relevant terms and provide consent for us to act on their behalf. We never want anyone to feel pressured or concerned by the process. Please contact our support team directly so we can review your case and help address any outstanding concerns.
– The HD Law Team
Scammers
UPDATE after your response: I never completed your application process as I contacted the seller directly. The phone call I received was only intended as tricking me into signing for your sponsorship and I won't contact support team, as I never provided my details to you.
Scammers. I did my own DIY claim and they called to trick me into signing up with them, suggesting that this was the follow up and only way forward to my claim. Dishonest, everything hanging by a thread, and they are unable to provide anything on writing.
26 May 2026
Unprompted review
Reply from Hd Law
Hi there,
Thank you for your feedback.
Customers are free to pursue claims independently if they wish. We only proceed where a customer has actively completed our application process and provided the required consent and authorisation.
We never want anyone to feel unclear about the process, so please contact our support team directly if you would like us to review your case and address any concerns.
- The HD Law Team
If it was possible to give zero I…
If it was possible to give zero I would. This scam law company first cold call you and then follow up with emails when you say no, eventually trying to charge you for work you’ve not asked for. They should be banned by he financial regulator but probably will continue to get away with their dishonest practices.
27 May 2026
Unprompted review
Reply from Hd Law
Hi Christopher,
Thank you for your feedback.
We’re sorry to hear you feel this way.
We would like to clarify that HD Law is a legitimate law firm assisting customers with potential car finance claims.
We only proceed with claims where customer consent and authorisation have been provided through our application process.
Following submission, we may contact customers to request identification where required by lenders or to progress the claim. This is a standard part of the process.
We can also confirm that the case has been cancelled.
We appreciate all feedback and are happy to look into any concerns further. Please feel free to contact us directly to discuss this matter.
– The HD Law Team
A law firm who uses someone's signature without their consent is absolutely not to be trusted
The ratings for this company are based off how easy is it to complete their form, not ratings on the company itself or how it works - VERY misleading.
My Mum filled in the online form just as an enquiry and was shocked when she received an email about them taking on her claim, with 3 documents attached with her signature that she never provided! They must have taken them off the service agreements they identified so it really worried her they would use her signature like that. She had not actually signed any of those documents herself.
It asked for a photo of some identification to get started, but then before she'd sent that she received an email about how her claim was ready to be submitted, despite being within the 14 day cooling off period, not sending ID to confirm she wanted to proceed and without actually signing any of these documents they were supposedly planning on using.
She emailed to cancel yesterday, and today got a call telling her the case was ready to go. She reiterated she sent a formal email notice of cancellation yesterday and sent their form, signed, today. The HD Law representative had no idea and ended the call shortly after.
A law firm who uses someone's signature without their consent is absolutely not to be trusted and the ratings are warped by people commenting on how easy the enquiry form is to use, that is all.
25 May 2026
Unprompted review
Reply from Hd Law
Hi there,
Thank you for your feedback.
We’re sorry to hear that your mother feels concerned about her experience.
We would like to clarify how the service works. Our process requires customers to complete an online application, agree to our terms and provide consent before we are authorised to act on their behalf. This includes applying an electronic signature and submitting the claim. We do not open or progress claims without this authorisation.
We only proceed with claims where customer consent and authorisation have been provided through our application process.
We can also confirm that the case has now been cancelled and no further action will be taken.
We take complaints and customer concerns seriously and are happy to review any issues in detail. Please contact us directly if you have any further queries at all.
- The HD Law Team
Scam company
I was told I signed a contract asking for representation on a finance claim. I asked for a copy of the contract as I had no memory of signing anything, and the signature looked nothing like mine. I asked for the ip address of the e-signature and it was signed in Frankfurt Germany, I live in the uk. They were threatening me with charges for work they had carried out on the case. Stay clear!
16 May 2026
Unprompted review
Reply from Hd Law
Hi Liam,
Thank you for taking the time to leave your feedback. We’re sorry to hear that you feel concerned about your experience.
To clarify, we only act where the required application, consent and authorisation steps have been completed before a claim can proceed. We also aim to make any terms relating to fees or cancellation clear during the process.
We’d encourage you to contact our support team directly so we can review your case fully and address any outstanding questions.
– The HD Law Team
Feels like a scam law firm.
Could not get a clear answer on there fees. Very pushy on the phone. Emailed to cancel, I have had emails back saying they are on the next stage of my claim ...but I have cancelled within the 14 days cooling off period. I have not uploaded ID and have not response from cancellation just confirming they are moving to next steps what do I do they are not listening. Scam law firm
21 May 2026
Unprompted review
Reply from Hd Law
Hi Lindsey,
We’re sorry to hear you feel this way. If a cancellation request is made within the 14-day cooling off period, it should of course be respected.
Please note that automated updates may still be generated while a request is being processed, particularly if documents or checks were already in progress at the time the cancellation was received.
No claim can be fully progressed without the required consent.
We would encourage you to contact the support team directly with your cancellation details so they can confirm the status of your request for you.
-HD Law
Really unhappy with HD Law so far
Really unhappy with HD Law so far. A family member cancelled within the 14-day cooling-off period and clearly told them to stop all work and delete their details. Instead of actually responding to that, they sent back what looks like a copy-and-paste email talking about continuing the claim and even possible court action, completely ignoring the cancellation request.
It honestly feels like they either didn’t read the email properly or chose to ignore it.
We are now still waiting for proper written confirmation that everything has been cancelled, no fees will be charged, and personal data has been deleted.
If this isn’t sorted properly very soon, we’ll be reporting it to the Legal Ombudsman and the ICO.
21 May 2026
Unprompted review
Reply from Hd Law
Hi Rosie,
We’re sorry to hear about your experience and understand your frustration. If a cancellation request is made within the 14-day cooling-off period, it should absolutely be handled appropriately.
Please note that some communications are automated and may still be issued while a request is being reviewed or processed, particularly if actions had already been initiated before the cancellation was received. That does not necessarily mean work will continue against your wishes.
No fees should be charged where a valid cancellation has been processed in line with the cooling off period.
Requests relating to data deletion are also handled in accordance with legal and regulatory obligations, including any requirements to retain limited records where necessary.
We would encourage your family member to contact the support team directly again so the matter can be formally confirmed and resolved as quickly as possible.
-HD Law
Extortionate fees for a service never ordered
Unbelievable business practices. My mother was contacted out of the blue by this firm regarding her motor finance. They claimed she had "cancelled" their services and demanded she pay extortionate hourly rates (£167 - £338/hr) for "work done."
She never consented to them representing her, never signed a contract, and only found out they were involved because her lender mentioned them. They have been asked to provide proof of a signed contract or consent and have completely ignored the request, opting instead to send threatening emails trying to bully her into staying with them.
We have issued a formal dispute and will be taking this straight to the legal Ombudsman and the Solicitors Regulation Authority (SRA) if they do not drop this immediately. Absolutely predatory disgusting behaviour
WE KNOW OUR RIGHTS!!
21 May 2026
Unprompted review
Reply from Hd Law
Hi Cee,
Thank you for your feedback.
We’re sorry to hear you feel this way.
Our process requires customers to actively complete an online application, agree to our terms, and provide consent before we are authorised to act on their behalf. We would also like to reassure you that any fees or cancellation terms are outlined within the agreement before submission. We take complaints seriously and would encourage you to contact our support team directly so we can review the matter fully and help resolve any concerns.
– The HD Law Team
We were offered £8000 before we entered…
We were offered £8000 before we entered the courtroom. We we're prepared to accept that but Hd legal tried to get an unrealistic amount. We would have got £2000 but hd legal tried to get £20,000. Now we come away with nothing. Great legal advice, I don't think so. I know they paid the court fees but they can afford that, we cannot.
20 May 2026
Unprompted review
Reply from Hd Law
Hi Gary,
We’re sorry to hear you’re disappointed with the outcome.
Legal proceedings can be complex, and while offers may be made during a case, decisions on whether to accept or continue are based on legal advice, evidence, and the prospects of achieving a better outcome.
Unfortunately, court outcomes can never be guaranteed, and there are cases where pursuing litigation further does not result in the outcome hoped for. Funding court fees and legal costs also carries risk for the firm involved, not just the client.
If you have concerns about the advice provided in your case, please do not hesitate in reaching back out to us.
-The HD Law Team
Progressed Claims without my prior knowledge or consent. Now want to charge me for time & trouble once i complained?
I enquired about service on 31st January 2026 and provided some details. Before i knew it, i was getting calls and emails telling me that they are pursuing all previous car finance companies for claims. At every call i stated that I was not interested and didn't want to proceed, plus that i wanted them to remove all of my details from their system. I emailed stating this yesterday and today i was emailed back with a statement to invoice me for works carried out, even though i have stated several times that I am not interested in proceeding. I have no copies of signed agreement or approval for them to proceed on mu behalf, no emails from HD Law stating T&Cs and no update emails on said cases they are unknowingly pursuing. Beware, my experience highlights concerns around consent and UK GDPR. They say that they are investigating this now through call tracing and that if i stated this in the 14 day cooling off period, no charges will apply. I have not consented to any progressing of claims and all of this came on the back of an enquiry where someone asked my details. I may refer to Citizens Advice and ICO for their consideration.
I have since been contacted by a really helpful member of HD Law’s complaints team, Kevin, who apologised, cancelled the cases and confirmed no charges will be raised against me. He provided me with the signed document, which as i specified above, i did not complete - the signature was not mine.
I am please that this matter is now resolved and closed.
19 May 2026
Unprompted review
Reply from Hd Law
Hi Gary,
Thank you for your feedback.
We’re sorry to hear you feel unhappy with your experience.
Our process requires customers to actively complete an online application, agree to our terms, and provide consent before we are authorised to act on their behalf.
If a request is made to cancel after a claim has already been submitted and work has begun, such as contacting lenders or preparing claims, this may fall within our agreed terms regarding cancellation fees, which are outlined during the sign up process.
That said, we take complaints and customer concerns seriously and are always happy to review matters in detail. We can confirm your case has now been cancelled. Please contact us directly if you would like to discuss this further.
- The HD Law Team
Exactly the same as other people have…
Exactly the same as other people have advised on here, I keep on receiving emails from this company regarding my i initial filling in of a form, and now when I have sent back an email saying please stop, I am not interested with a claim., they immediately send a passive aggressive email saying that I owe them money for their time to date. And I will have 7 days to pay!!!! I have just recovered from cancer and this is very stressful.
19 May 2026
Unprompted review
Reply from Hd Law
Hi Arlene,
Thank you for your feedback.
We’re very sorry to read this and sincerely hope your recovery is going well.
We understand how upsetting and stressful this must have felt.
We would like to reassure you that any fees or cancellation terms are outlined within the agreement before submission, and we never want anyone to feel pressured or distressed.
Please contact our support team directly so we can review your case properly and help resolve any concerns for you.
-The HD Law Team
initial payouts?
Hi,
I was wondering if there has been initial payouts on claims submitted in 2025?
It seems its taking forever...
14 May 2026
Unprompted review
Reply from Hd Law
Hi Jill,
Thank you for taking the time to leave feedback.
There have been successful claims. Our very own Kevin Durkin is the only lawyer in the UK who has taken a car finance claim to the Supreme Court and won.
For an update on your claim specifically, please feel free to email us on carfinance@hd-law.info. You can also reach us by phone on 01615322838.
-The HD Law Team
Be very careful their advert on social…
Be very careful their advert on social media is misleading it states they can check if you have outstanding car finance claims.
But once you enter your name, address, email and telephone number they send an email asking you to click a large green button to start your claim. Which contradicts the advert that merely suggests it's just going to check and not start the claims process.
I will see if they forge my signature and launch a false claim, then I will be reporting them to the Police, Action Fraud and the Solicitors Regulations Agency.
13 May 2026
Unprompted review
Reply from Hd Law
Hi Kam,
Thank you for taking the time to leave feedback.
We are sorry to hear you feel that way.
To clarify, entering your details does not automatically start a claim.
The initial stage is used to assess potential eligibility and gather the information needed to progress only if you choose to continue.
No claim is submitted and no signature is “forged.”
Any formal claim process requires the appropriate consent and documentation from the customer before it can proceed.
If you do not press the button to submit your claim it would, of course, not be processed.
We take compliance and data protection seriously, and if you have any concerns, our support team would be happy to assist further.
Dealings with HD law
Last week my daughter was on her face book and came accross their advert about car finance payback She contacted them about it putting in her details. I live in an annexe next to my daughter. They rang her back saying they already had an accountant that address in my name. My daughter said it couldn’t be me. ( I had told them I would not contact any finance company). They told her that I would have to pay them for any work they had done for me. She was upset when she came to see me. I told her I didn’t know the name of she gave me a number. I rang them and they told me I had requested this on line. The only one I had contacted was the Martin Lewis web site. Know I don’t know what I’ve done. They have emailed me this morning saying they will charge me for every minute they spent on me. The break of confidentiality and not being able to speak to them I am very upset I’m sorry this is so long
7 May 2026
Unprompted review
Reply from Hd Law
Hi Linda,
Thank you for your feedback. We’re sorry to hear you feel this way and to hear this situation has caused upset.
Our agreement is a genuine “no win, no fee” arrangement. This means you do not pay any of our legal fees if your claim is unsuccessful, and we do not charge for our time or work if a claim does not succeed.
That said, we take complaints and customer concerns very seriously and would welcome the opportunity to review this matter fully. Please contact us directly so we can investigate your case in detail and work to resolve this appropriately. You can reach our Customer Care team at [carfinance@hd-law.co.uk] and we will be happy to assist further.
– The HD Law Team
I had an extremely concerning…
I had an extremely concerning experience with HD Law. I was contacted regarding a potential claim I did not clearly instruct them to proceed with, yet I later received communication suggesting I could be liable for fees for work carried out.
After challenging this, the firm ultimately confirmed they would not charge me and closed my file without taking further action. While the matter was resolved, the initial communication around cancellation fees felt unclear and left me feeling pressured and unsure about my position.
I would advise others to make sure they have complete clarity on instructions, costs, and written authorisation before allowing any work to proceed.
7 May 2026
Unprompted review
Reply from Hd Law
Hi Raheela,
Thank you for taking the time to leave your feedback, and we’re really sorry to hear your experience was not a positive one.
Our process requires customers to actively complete an online application, agree to our terms, and provide consent before we are authorised to act on their behalf. This includes applying an electronic signature and submitting the claim, and we do not open or progress claims without this user-led authorisation.
We also operate on a genuine No win, No fee basis, meaning customers do not pay our legal fees if a claim is unsuccessful.
That said, we understand your concerns regarding the communication you received, and we’re pleased we were able to resolve the matter and close your file without further action.
If you have any further questions or would like to discuss anything further, please do not hesitate to contact us directly and we will be happy to assist.
– The HD Law Team
Reply from Hd Law
Hi Nyree,
Thank you for the amazing review!
We're so pleased you’ve had a smooth start to your claim.
- The HD Law Team
Easy to follow instructions
6 May 2026
Unprompted review
Reply from Hd Law
Hi John,
Thank you for your feedback. We’re pleased to hear you found our service easy to use. Our team will now continue working on your behalf and keep you updated.
- The HD Law Team.
Easy to complete
6 May 2026
Unprompted review
Reply from Hd Law
Hi Cara,
Thank you for sharing your review. We're pleased to hear that you found the process easy to complete. Do reach out to us if you have any questions or would like more information over at carfinance@hd-law.co.uk
- The HD Law Team
Straight forward very easy to complete
Straight forward very easy to complete
6 May 2026
Unprompted review
Reply from Hd Law
Hi Stephen,
Thank you for the amazing 5 star review. We're so pleased to hear you’ve had a smooth start to your claim!
- The HD Law Team
Extortionate Charges Beware!!
After being recommended by MSE I applied to have some finance agreements commission refunded. I then decided to cancel my application as this company charges 36% commission on my claim!! They are now saying that I’m committed to them claiming for me and I can’t stop them , beware!! Even after cancelling in writing!
5 May 2026
Unprompted review
Reply from Hd Law
Hi Geoff,
Thank you for your feedback.
Our agreement is a “no win no fee” arrangement, this means you do not pay any of our legal fees if your claim is unsuccessful. If you do have any queries in regards to the cancellation and fee's, please do get in touch with the customer care team over at carfinance@hd-law.co.uk.
- The HD Law Team
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