I had a wonderful facial today which was a birthday treat for members. Kayla's touch was perfect and I felt so relaxed snd rejuvenated afterwards. Then Geet did my eyebrow shape/ eyelash tint. She... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
HC MedSpa invites you to experience bespoke aesthetic and beauty treatments in a luxury spa environment. Visit our award-winning clinics today.
93-95 The Broadway, NW7 3TG, London, United Kingdom
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had Laser hair removal. Really nice experience. Therapist was lovely. I can see my hair is thinner and growing back slower.

Reply from HC MedSpa
I have been going to HC Medspa in Radlett for many years. Everyone is always very welcoming and friendly. Ranju is an excellent therapist. Always smiling and happy and is exceptional at threading and waxing. She is meticulous and very professional. I would highly recommend Ranju and the salon.

Reply from HC MedSpa
Thank you very much Chinazom, very thorough laser session, seeing the results already. Very professional and lovely.

Reply from HC MedSpa
I first went last August and the experience was amazing. The girl who did my facial was incredibly good! She made me feel relaxed and was very experienced.
Unfortunately this time- Thursday 4th Jan the experience was not the same. The girl who did my facial had a cold, so was permanently sniffing and coughing. She was very brisk, not very relaxing and the service was completely different to the previous. Very very disappointing

Reply from HC MedSpa
I had a wonderful laser experience at the Mill hill branch, Chinazom was very friendly, full of knowledge and gave a wonderful service.

Reply from HC MedSpa
I have been loving my experience at HC Med Spa Mill Hill, for its warm and friendly salon. I usually go for a wax and thread set of treatments and only recently I opted for laser hair removal, having completed my second session with Chinazom and it has worked wonders! From the first time I shaved before my first session, I did not need to shave again until before my second session! The hair growth was minimal to none. I am so pleased with such great results so early on.
Chinazom is so professional and knowledgeable about all things related to melanated skin. Laser hair treatment on black skin is usually a scary thing but I'm very pleased with my results.
Romana was fantastic! It was my first time and she was extremely nice and polite - even spoke to me about other ways to improve my skin to keep my mind off the nerves!
Manager Kim was so welcoming and friendly, I felt confident and trusting of the fact that they would take care of me just because of her presentation and approach!
I highly recommend!
Very welcoming at reception, manager Kim was very friendly. I went in for a laser patch test and felt very comfortable.
Karolina has performed my laser hair removal for the last 2 sessions and she is meticulous, thorough and extremely skilled at her job. She always goes above and beyond to make me feel relaxed and comfortable throughout my treatment. I wouldn’t want any other technician. Highly recommend her. Previously I was given a different technician for every treatment and it was really awkward but now I’m a lot happier. Thank you Karolina x
Harpreet is The Best
Absolutely always enjoy coming to MedSpa but have to say by far …Harpreet is The Best when she does my waxing and especially facial threading ( my eyebrows look great again) I have had someone else doing my threading but Harpreet is excellent…
Excellent experience as always! Priyanka was so professional, thorough and knowledgeable. Highly recommend!
Amazing. Delsisia was so incredible and did such an amazing job- really high quality waxing and threading
HC Medspa has been great for laser hair removal. The customer service is always amazing and the treatment so far has been working really well.
Absolutely perfect as always, the most amazing facial. Can’t wait for next one!
Karolina was amazing today- best therapist ever! True asset for your company, should be proud of her to be on your team
Karolina, was perfect and patient, gave me a great hydrofacial.
Really enjoyed it. Good difference, highly recommend
The best laser I’ve had in a long time. Painless and efficient!
Chinazom is fantastic. Really patient and talked me through the entire process. I was very sceptical at the start, but she reassured me all the way through and I’m delighted with the final result.
I will be booking in for more treatment because of this!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.