Honestly the commercials - it's ridiculous! Only use it to binge a series and then drop it again in frustration. I wonder if anyone cares about our reviews at all? It's all about the money.
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See what reviewers are saying
I would give 0 stars if I could! Paying 79 kr a month, and yet there are way too many ads – absolutely unacceptable! When using Chromecast, it constantly lags, and if I restart a movie, I’m forced to... See more
Some good series but mostly slop. The autoplay also makes it so you cant watch the endings of some series, the videoplayer just becomes a small box that you cant make fullscreen because they want to u... See more
What company steals from their customers evert single month?? Well that's hbo!!!!!!! For the last 6 months they ate constantly kicking out our subscription so we can't even use until my husband can re... See more
1.3
Bad
742 reviews
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Refused a refund for clicking on one episode
I found out they didn't have the subtitles in the language I needed. So I requested a refund which they refused because I had skipped through one episode.
This is a far stricter refund policy than other streaming services and I won't be back.
20 April 2022
Unprompted review
Again today it's virtually impossible…
Again today it's virtually impossible to stream on a 300 Mbit connection.
3 February 2022
Unprompted review
CROOKS MONEY GRUBBERS
What company steals from their customers evert single month?? Well that's hbo!!!!!!! For the last 6 months they ate constantly kicking out our subscription so we can't even use until my husband can reset it again. I have complained asked for a refund but you dint even get a response. This is 2022 I KNOW THEY ARE DOING IT ON PURPOSE YOU PRETTY MUCH SUCK ANYWAY NOT WORTH THE MEMBERSHIP. I MAY GET RID OF YALL FOR GOOD AND JUST FORGET HBO FOR GOOD!!!! KEEP PISSING OFF YOUR CUSTOMERS SEE HOW LONG YOU LAST!!!!!!!!!!
28 January 2022
Unprompted review
Horrible customer service
I accidentally signed up for a yearly subscription, but canceled immediately hereafter and closed the account, but HBO charged the money right away.
I created a new account with a monthly subscription, and requested a refund for the yearly subscription.
1. After 3-5 days an email come in asking me random questions, revealing that they do not understand my simple request.
2. I explain the matter again, in even simpler words
3. After 3-5 days an email come in with standard text asking if my issue was resolved to my satisfaction
4. I answer both the original case thread and the new email, emphasizing that my issue is not resolved
5. After 3-5 days I receive an email from HBO asking for further information
6. I write back on the email received in point 5 above
7. There is apparently now two case numbers on the same issue. This causes 1-2 weeks and a great deal of confusion to sort out
8. Repeat steps 3-6
9. There is now three case numbers on the same issue..
10. Repeat step 7
11. Repeat steps 3-6
12. Finally, a resolution is made, that they won't be able to refund my subscription
13. I ask for a manager to review the case 3-4 times in the duration of 2-3 weeks
No reply.
Result:
I'm left with a year paid on a subscription, that is canceled and cannot be accessed or used.
Plus, we have a monthly subscription that is running on my wife's account.
I'm just baffled.
I've never experienced such a horrible customer service.
I thought that HBO was a respectable and well-renowned company, but they don't give a s... about their customers.
It's a nigthmare.
2 January 2022
Unprompted review
Its really slow omg it is soooo slow
14 December 2021
Unprompted review
Log-in problemer hele tiden på alle…
Log-in problemer hele tiden på alle apparater!! Fix det dog !!!
11 December 2021
Unprompted review
The app does not work very well
The app does not work very well. Always getting disconnected eventhough all other apps installed are working with no issues.
Sometimes it not even possible to login.
17 November 2021
Unprompted review
The worst streaming app ever
The worst streaming app ever. So slow… it doesn’t work at all. Hbo nordic was fast and good. I literally don’t understand how can they make something new and decrease the quality that much. 👎🏻
16 November 2021
Unprompted review
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