Hazelbloom Reviews 10

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.0

Poor

TrustScore 2 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM! Avoid at all costs!

I bought a dress online, luckily using my Credit Card, but they never even shipped it. Much like the other reviews, I was under the impression it was a UK-based brand, when it most definitely IS NOT. They emailed from a personal gmail account, asking me to confirm my address, to which I emailed Customer Service to say 'is this you/real?' and they said it was, which just screams 'data selling' or at the very least mismanagement of email accounts. I emailed them asking to cancel/refund the order, to which they said it had been dispatched and would be with me in a few days - still yet to receive anything 2 months later. I didn't even get a tracking number or dispatch email, but somehow it was magically on the way after i'd asked for my order to be cancelled? Luckily my Bank refunded me, but that's besides the point! Avoid at all costs!

25 November 2024
Unprompted review
Rated 1 out of 5 stars

Ignorant in the extreme!!!!!

Wish I’d seen these reviews before making a purchase. Not only do they EVENTUALLY send “medium” size adult clothes that would only fit a small 10 yr old or younger but are ignorant to boot and ignore requests for a return address or refund. They are a scam business who advertise that they are a UK company but are apparently Asian. I have applied to my bank for reverse payment

28 November 2024
Unprompted review
Rated 1 out of 5 stars

BAD CUSTOMER SERVICE

Don't buy from this company as it is all false advertising. I brought a coat which I liked online in November and received a totally different one/wrong size aswell. Still haven't received a refund and to send it back to Asia is ridiculous says UK on the website. No more contact via email they are ignoring me terrible customer service. Don't waste your money as you won't get what you have ordered!!!!!

3 November 2024
Unprompted review
Rated 1 out of 5 stars

Not even one star.Absolutely…

Not even one star.Absolutely unprofessional and ignorant.
False product advertising.Extremely poor customer service. Still waiting for reply from them two months after my purchase and created complaint! It took them a month to received the order .The product was horrible quality! They offered me partial refund in cash ,requesting my bank details.I ask for refund to the original payment method.I didn’t hear anything from then since then !

4 December 2024
Unprompted review
Rated 1 out of 5 stars

Not even worth the one star

Not even worth the one star! Be warned...Do not buy anything from this company. They sent me the wrong garment & will not issue refunds but will offer you a 15% cashback which never happens. Avoid at all costs!!

20 October 2024
Unprompted review
Rated 1 out of 5 stars

do not use ...total scam took money…

do not use ...total scam took money sent item taking over a month to receive..items are not what advertised ..they say to return to Asia so was offered 8.67 refund I've sent so many emails not replying disgusted unable to speak to a human ..

3 December 2024
Unprompted review
Rated 1 out of 5 stars

False advertising on clothes

False advertising on clothes. Coat arrived, looks nothing like what was advertised. I highlighted this, asked to return. To be told we can give you a 30% refund as an incentive to keep it. Or you can return it to Asia at your own cost and you won’t have a refund for 2 weeks. DO NOT USE

26 November 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look