Hayes Finance Reviews 

41
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Maxine was helpful and informative. Mostly I didn’t feel pushed into any decisions. She didn’t bombard me with calls and messages. That’s when I usually switch off! She was there if I had queries.

Rated 5 out of 5 stars

Excellent highly recommend! We are very happy with the support we received from Hayes Finance. Fantastic communication, perfect clear explanations on all legal aspects which was very helpful for us as... See more

Rated 5 out of 5 stars

Hayes Finance were brilliant in helping me secure a great mortgage for my first home. They took the time to understand my financial situation and offered honest, clear-sighted advice throughout the pr... See more

Rated 5 out of 5 stars

Kieran and his team have worked on several mortgages for me over the last decade for my property portfolio and they have been nothing short of brilliant each time. I have had traditional mortgages as... See more

Company details

  1. Mortgage Broker

Written by the company

Welcome to Hayes Finance, your premier mortgage advisory firm serving clients in London, Beaconsfield, Buckinghamshire, and neighbouring counties. We specialise in providing tailored mortgage solutions for diverse clientele, including first-time buyers, self-employed individuals, retirees, and property investors. What sets us apart is our commitment to personalised service and unwavering dedication to securing the best mortgage deals on the market for you. Unlike traditional mortgage brokers, we take a proactive approach, offering strategic guidance that’s as individual as you are. Whether you’re navigating the complexities of the London property market or exploring remortgage options in Buckinghamshire, our team is here to guide you every step of the way. At Hayes Finance, we understand that one size doesn’t fit all when it comes to mortgages. That’s why we take the time to truly understand your unique needs, aspirations, and financial goals. Our consultative approach ensures that you receive tailored advice and practical solutions designed to help you achieve the life you envision. From securing low-deposit mortgages for first-time buyers to advising on buy-to-let investments for landlords, we offer comprehensive financial planning services to meet your diverse needs. With us, progress means more than just securing a mortgage – it’s about empowering you to build a brighter financial future.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

41 reviews

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4.7

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(41)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Equity Release

I have recently used Hayes Finance for Equity Release and am very pleased with the help, advice and patience they have given me, especially Kieran and Nicola. They have kept me updated throughout the whole process with calls and emails, nothing has seemed too much trouble.

28 November 2025
Unprompted review

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