Hayden Los Angeles Reviews 

110
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the beautiful boho styles, comfortable fits, and lovely floral designs that make shopping for special events and everyday wear very enjoyable. Many people also state that online orders arrive quickly and consistently feature wonderful materials that feel exceptionally fantastic throughout the entire day. Some reviewers were not happy with specific item discrepancies, noting that certain fabrics felt much thinner than expected from the online pictures. Others shared experiences involving unexpected manufacturing flaws or mentioned that clothing lengths appeared noticeably shorter than shown in product images.

What people talk about most

Product

Clients share positive opinions on product, highlighting high quality, great fit, and a wonderful selection... See more

Quality

Users describe positive interactions with quality, consistently highlighting the well-made items, pretty... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive promptly and often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called Hayden LA customer service concerning exchanging a dress I ordered to a smaller size. Nancy, their customer service representative, was extremely helpful. I explained my situation to her… tha... See more

Company replied

Rated 5 out of 5 stars

Quality product. Not just good enough or acceptable, but the material was exceptional, the stitching was great, sizing was great, and many many compliments! Hayden Los Angeles is on my list of clot... See more

Company replied

Rated 5 out of 5 stars

I’m always looking for floral midi skirts because those scream boho to me. This brand had so many options in different colors and styles. Will definitely be buying another one!

Company replied

Rated 5 out of 5 stars

Lovely clothes! Absolutely beautiful plus size dresses that made me feel confident and comfortable! Good material and fit; good selection from which to choose.

Company replied



Contact info

4.8

Excellent

TrustScore 5 out of 5

110 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(110)

57 reviews in the last 12 months

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Rated 4 out of 5 stars

Pretty dresses

The dresses are colorful and lovely. I haven't worn them yet but I will once the weather cools off. My only wish was that the puffed sleeves were a little smaller.

18 August 2025
Hayden Los Angeles logo

Reply from Hayden Los Angeles

Hi Theresa,

Thanks for the lovely feedback! We're thrilled you like the dresses and truly appreciate your note on the sleeve design, we’re always looking to improve.

Hope you enjoy wearing them when fall comes around!

All the best,
Hayden LA

Rated 1 out of 5 stars

Shipping cost to return is ridiculous

Shipping cost to return is ridiculous

12 August 2025
Hayden Los Angeles logo

Reply from Hayden Los Angeles

Hi Barnette,

We understand the frustration over shipping costs and truly appreciate your feedback. However, we noticed that you qualify for free returns as a first-time customer, and no return label fees should have been applied.

Could you please double-check if the review was intended for our store? If there’s been any confusion, we’re more than happy to help clear it up.

Thanks,
Hayden LA

Rated 5 out of 5 stars

Gorgeous Colors

The dress is so pretty and I love how vibrant the colors are! I would typically go for something a little shorter, but this dress was perfect for a semi-formal family wedding. I felt fun and pretty, while still having the ability to run around and dance

4 August 2025
Rated 4 out of 5 stars

Definitely for tall people

I love everything I ordered. My only problem is that literally everything is cut with taller people in mind. I will have to take most of my items to be tailored.

2 June 2025
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Reply from Hayden Los Angeles

Hi Rachel,

We're so glad to hear you loved everything, that means a lot! We really appreciate your feedback on the fit and will definitely make note of it as we’re always striving to do better. Thanks again for your support!

Warmly,
Hayden LA

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great communication about the status of the order, and all the clothes fit, thanks to the excellent measurements provided on the site. I'll order again!

29 April 2025

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