Banner for Hawkers

Hawkers Reviews 46,673

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was absolutely satisfied with my sunglasses purchase. The delivery time was impressively fast, as I had them in my hands within just two days. Moreover, the quality of the sunglasses exceeded my e... See more

Rated 4 out of 5 stars

The sun glasses are great, good quality. The only reason I haven't given 5 stars is because the packaging has become cheaper, less stuff in the box, no more stickers and other little treats that we we... See more

Rated 5 out of 5 stars

I had a really positive experience overall and would definitely rate this 5 stars. The website is very user-friendly, making it easy to browse through the many modern and stylish frame options avai... See more

Rated 5 out of 5 stars

-very happy with the products -good quality -keeping it vibey -materials and lens are very qualitative -good uv filter -eyes don't feel tired but relaxed and protected -happy that you have th... See more

Company details

  1. Sunglasses Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Glasses Store

About Hawkers

Written by the company

WE ARE HAWKERS.
Hawkers is a global leader in the eyewear industry, redefining how quality sunglasses and optical glasses are purchased and perceived. We took a traditionally high-value product and made premium, affordable eyewear accessible to anyone, anywhere through a seamless online experience and a growing international retail presence.

Key Brand Milestones:
* Global Scale: Delivering to over 80 countries worldwide, becoming one of the best-selling sunglasses brands globally.
* Innovation: Operating one of the first and only sunglasses factories in Spain, reinforcing our commitment to quality and design.
* Smart Concept: An established and trusted buying model that reshaped the global eyewear market.

More than a brand, Hawkers is a lifestyle that represents freedom, authenticity, and accessible fashion-driven eyewear for a global community.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

47K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Return policy sucks

I have ordered 4 pairs of sunglasses I want to return 3 of them and for the return I have to be charged with the shipping fees!! Your company sucks! 1)All brands offer a free first return and they don't charge the customer, if you want to have them loyal. 2) I receveid my parcel from a Greek warehouse, why should I return it to abroad and pay a big amount of money. 3) I received my parcel in delay and a poor 10% doesn't reflect nothing to me. 4) I will post everywhere negative feed back and I will spread the voice to everyone I know. Adios!

20 April 2026
Hawkers logo

Reply from Hawkers

Hi there! 🕶️

We are truly sorry for the frustration caused regarding your return process and the delay in receiving your order. We understand your disappointment and appreciate you sharing your concerns with us.

Regarding your return, we would like to clarify that our policy is outlined in the FAQs section of our website, which states that return shipping costs and the choice of the courier are the responsibility of the customer.

However, we take your feedback very seriously. We are constantly working to improve our logistics and services to better meet our customers' expectations. Please contact us through our web form so we can look into your case in more detail and assist you further.

Thank you for your patience and for letting us know about your experience.

Best regards,
Team Hawkers 🖤

Rated 1 out of 5 stars

Like the product but I ordered 2 pairs…

Like the product but I ordered 2 pairs and only 1 pair turned up, so far only token emails that you’re looking into it!! Slow customer care

22 April 2026
Hawkers logo

Reply from Hawkers

Hi! 🕶️

We are truly sorry that your order arrived incomplete. This is definitely not the experience we want to provide, and we understand your frustration regarding the wait.

We have just reviewed your case, and please be assured that we are currently waiting for a report from our warehouse to verify what happened with the missing pair. As soon as we have this information, we will notify you immediately to provide a final solution.

We apologize for the delay and for the inconvenience caused. Thank you for your patience while we resolve this for you.

Best regards,
Team Hawkers 🖤

Rated 1 out of 5 stars

First time in my life i bought (sun)…

First time in my life i bought (sun) glasses without glasses wipes (microfiber cloth). So cheap..
Thank God it was for my family, not for a friend..
Never again, thank you

21 April 2026
Hawkers logo

Reply from Hawkers

Hi! 🕶️

We are truly sorry to hear that you are disappointed with your purchase. We aim to provide a great experience for all our customers, and we regret that we missed the mark this time.

Regarding your feedback, please know that we have taken note of your comment about the microfiber cloth to consider for the future. We are constantly working to improve our products and the value we offer to our community.

We appreciate your honesty as it helps us grow, and we hope you might give us another chance in the future to show you our improvements.

Best regards,
Team Hawkers 🖤

Rated 3 out of 5 stars

Glasses too small

20 April 2026
Hawkers logo

Reply from Hawkers

Hi! 🕶️

We are sorry to hear that you are not fully satisfied with the fit of your sunglasses.

Currently, we offer three main sizes to accommodate different needs: our Standard size (which is the one you purchased), our KIDS range (specifically designed for children), and our XS size (a middle ground between Standard and Kids).

We have taken note of your feedback for the future, as it helps us continue developing new models and sizing options to better fit everyone. Thank you for sharing your thoughts with us!

Best regards,
Team Hawkers 🖤

Rated 1 out of 5 stars

Normally love the glasses so ordered 2…

Normally love the glasses so ordered 2 pairs for my wife, the lenses in hers are very loose

21 April 2026
Hawkers logo

Reply from Hawkers

Hi! 🕶️

We are truly sorry to hear that you are not satisfied with your latest purchase. We love that you are a fan of our brand, so it’s disappointing to know that the lenses in your new sunglasses are loose.

Please contact our Customer Service team through our official web form so we can review your case more closely and provide you with a solution as soon as possible.

We want to make sure you are completely happy with your Hawkers. Thank you for bringing this to our attention!

Best regards,
Team Hawkers 🖤

Rated 5 out of 5 stars

Second purchase, Happy!

This was my second purchase of sunglasses from Hawkers, When I needed more sunglasses I didn't even look anywhere else, the quality, the price, the speedy delivery, it's amazing... very happy customer, Keith, Spain.

24 April 2026
Unprompted review
Rated 3 out of 5 stars

Great sunnies as I’ve been buying…

Great sunnies as I’ve been buying Hawkers for over 15yrs
Only thing is I couldn’t put in my unit number on address
Sent Hawkers a message with no reply to make sure they would get dropped off at the right address.
Didn’t get dropped off Instead I got a call from Aus post to pick up from post office in Arundel.

20 April 2026
Hawkers logo

Reply from Hawkers

Hi there! 🕶️

First of all, thank you so much for being a loyal Hawkers fan for over 15 years! We truly appreciate your support.

We are sincerely sorry for the inconvenience you experienced with the delivery of your order and the difficulty you had updating your address. It is disappointing to hear that our team didn't get back to you in time to prevent the trip to the post office.

We have collected your feedback regarding the address format and our response times to ensure we keep improving and provide the seamless service you deserve.

Thank you for your patience, and we hope you enjoy your new sunnies!

Best regards,
Team Hawkers 🖤

Rated 1 out of 5 stars

The quality and design are not good…

The quality and design are not good enough

20 April 2026
Hawkers logo

Reply from Hawkers

Hi! 🕶️

Thank you for sharing your feedback with us. We are truly sorry to hear that you are not satisfied with the quality of the products you received on this occasion.

At Hawkers, we work constantly to launch new models and improve our materials, always aiming to offer the best design at a very competitive price. We understand that the feel or finish of these models may not have been what you expected.

We have taken note of your comments internally, as this type of feedback allows us to continue evolving and improving the standards of our future collections.

Best regards,
Team Hawkers 🖤

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look