Haven Kitchens  Reviews 

50
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally helpful and attentive throughout the entire design and planning process, making interactions very pleasant. Consumers also highlight the outstanding quality of the custom products and the smooth, well-managed installation service provided by the skilled team from start to finish. Some reviewers were not happy with unexpected delivery delays, colour mismatches, and missing parts that caused considerable frustration during their renovation projects. However, people also noted that the company ultimately worked hard to address these various operational issues and successfully resolve them to their satisfaction.

What people talk about most

Staff

Clients share profound satisfaction with the staff, frequently highlighting the exceptional dedication and... See more

Service

Customers had positive experiences with service, highlighting a seamless process from the very first meeting... See more

Product

Customers consistently note positive experiences with product, expressing deep satisfaction with the design,... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the solid materials,... See more

User experience

People report high satisfaction with the user experience, highlighting a stress-free and seamless process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a major project. In addition to the kitchen we entrusted Haven to fit out 2 bedroom a living area and entrance hall. Logistically it was quite complex. From the initial designs, which we obviou... See more

Company replied

Rated 5 out of 5 stars

We have just had our kitchen fitted by Haven and we can’t praise them enough. Simon was super helpful all the way through, helping with choices and coming up with some fantastic ideas that we hadn’t c... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic 5 star service. From the very first meeting to the end project sign off, it was a seamless process. Simon's attention to detail was much needed! The kitchen fitters were all very... See more

Company replied

Rated 5 out of 5 stars

We approached Haven Kitchens for replacement doors for our existing kitchen units, not really expecting them to be able to accommodate us. However, they agreed to do this for us. Our units were not st... See more

Company replied


Company details

  1. Kitchen Furniture Store

Written by the company

Founded in August 2024, Haven Kitchens is a part of the HBH Woolacotts family with the aim of bringing high quality kitchens to customers across Cornwall & Devon. Despite being a relatively new business, we have 4 kitchen showrooms across Cornwall & Devon and a design team that has over 50 years’ combined experience in the industry as well as the support and backing of HBH Woolacotts; an established and trusted electrical retailer across the South West. Our team focuses on the design and supply of made-to-order kitchens and we have 3 distinct product ranges that can cater for all budgets; whether it’s a budget friendly, stylish kitchen, a contemporary fitted kitchen or a handmade masterpiece, we have the ability to cater for all budgets whilst still delivering a high-quality kitchens that is designed around our clients. We also work with trusted local installers on a referral basis, and should our clients need, we can match them with tradesmen that can meet their requirements, whether it’s a kitchen only dry-fit service or a full project with alterations. In summary, our aim is to make kitchen projects as enjoyable and stress-free as possible and to ultimately provide our customers’ with their dream kitchen.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

50 reviews

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No recent history of asking for reviews

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4.7

All reviews

(50)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

We dealt with Dale very helpful and…

We dealt with Dale very helpful and professional every thing was delivered on time and nothing was to much trouble . 5 plus

1 April 2025
Unprompted review
Haven Kitchens  logo

Reply from Haven Kitchens

Thank you for taking the time to leave us a review. We're delighted to hear that Dale helped to deliver a design and kitchen that matched your expectations.

Rated 5 out of 5 stars

Highly recommended

When we finally bit the bullet and decided to get a new kitchen, we approached three companies for help. Of these three, Haven stood out as by far the most helpful and responsive, so we went with them.
The whole process was made easy by Jodie who listened to us and provided exactly what we were after. Haven co-ordinated with Woolacotts (who were also helpful) on the cooker and extractor.
The couple of minor delivery issues that we had were sorted quickly and with no fuss by Haven.
The whole experience was great, and I would have no hesitation in recommending Haven Kitchens.

16 February 2025
Haven Kitchens  logo

Reply from Haven Kitchens

We're delighted to hear that you've been pleased with the service you've received from the team, and that Jodie was able to create the kitchen you wanted! Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

a stunning kitchen, thank you

Really pleased that Woolacotts and Haven are working as a team to provide the most beautiful kitchens and sound electrical appliances as a 'one stop shop'

Very professional and reliable service, great ideas and suggestions to ensure your kitchen looks absolutely first class

Thank you!

11 February 2025
Unprompted review
Haven Kitchens  logo

Reply from Haven Kitchens

Thank you for taking the time to leave a review. We're delighted to hear that you've been pleased with the service you've received from the team!

Rated 5 out of 5 stars

My "wow" factor kitchen.

Having had a previous kitchen designed by Dale, we did not hesitate for him to design our newly built kitchen.
He suggested we listened .....We suggested He listened and the result is a stunning bespoke kitchen. everything went to plan and we now have an amazing kitchen and we would highly recommend Haven to anyone planning a new kichen.

16 December 2024
Unprompted review
Haven Kitchens  logo

Reply from Haven Kitchens

Thank you for taking the time to write a review. We're delighted to hear that you've been pleased with the experience of designing your dream kitchen and we hope you enjoy your kitchen for years to come.

Rated 5 out of 5 stars

Kitchen Refresh

Haven Kitchens supplied new doors for our old delaminated kitchen which made it look like new. Jodie recommended a fitter, Dave, who was efficient and thorough and cleaned up at the end of each day. We are really pleased with the result.

15 January 2025
Unprompted review
Haven Kitchens  logo

Reply from Haven Kitchens

Thank you for taking the time to leave us a review. We're glad to hear that you were pleased with the whole experience - including the service provided by our recommended fitter.

Rated 5 out of 5 stars

Brilliant fitted kitchen company

Haven Kitchens stepped in when we were let down by our previous supplier and gave us a truly exceptional service. The quality of our units is excellent and the quartz worktop supplied by Everything Stone is fabulous - we couldn’t be happier with the finished kitchen. Both the worktop installers and kitchen fitter (Mark) and his team were so easy to work with: they discussed key decisions with us and went the extra mile to ensure we had our kitchen before Christmas. We highly recommend them.

17 December 2024
Unprompted review
Haven Kitchens  logo

Reply from Haven Kitchens

Thank you for your kind review - we're delighted to hear that you've been pleased with both the service you've received and the quality of the finished product.

Rated 5 out of 5 stars

Haven kitchens are a true gem in todays world

Haven kitchens literally saved our bacon as our previous kitchen company went into Liquidation.
Haven took on board all the plans and design we had They have constantly kept us informed of the status of the delivery and fitting date. Constantly checking that we were happy with how things were progressing. The unit quality has been exceptional and the fitting second to none. Everything went to plan, if we were told a day for something then that was the day it happened. Nothing was too much trouble. We now have our absolute dream kitchen and would highly recommend Haven to anyone planning a new kitchen.

4 November 2024
Unprompted review
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Reply from Haven Kitchens

Thank you for an amazing review, we are thrilled to have helped you achieve your dream kitchen!

Your kind comments mean a lot to our whole team.

Rated 5 out of 5 stars

AMAZING KITCHEN

Haven kitchens have provided us with a well designed workspace to house our appliances and to suit our needs.
They were quick to deliver and on time. The granite worktops are clean cut and well fitted.

1 November 2024
Unprompted review
Haven Kitchens  logo

Reply from Haven Kitchens

Thank you for an amazing review and taking your time to write it!

We are so pleased to hear your feedback and will ensure it passed on to the whole team.

Rated 5 out of 5 stars

Excellent company

Excellent company. Very professional from start to finish. I now have a beautiful kitchen.

28 October 2024
Unprompted review
Haven Kitchens  logo

Reply from Haven Kitchens

Thank you for taking the time to leave us a review - we're delighted to hear that you're pleased with your kitchen!

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