We had a wonderful nine day tour of Japan with Elie guiding the way. He took care of all the details,helped us with the planning, secured our accommodations and provided transport to all our sights... See more
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At Haven, we transform the timeless essence of Japan into an intimate journey of discovery. Inspired by the authenticity of ryokans and the serenity of onsens, we craft exclusive, culturally rich travel experiences that invite you to immerse yourself in the enchanting allure and minimalist elegance of Japan. Each of our curated experiences reflects a deep appreciation of Japanese Omotenashi—the art of selfless hospitality that anticipates your needs without expectation of reward. We offer retreats not just to places of breathtaking beauty but into realms of peace and relaxation. Discover a new way to travel with Haven, where your journey through Japan becomes a personal sanctuary. We provide more than just a holiday—we create a haven of cultural enrichment and peaceful repose.
Tokyo, Japan
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We had a full private day trip to Mount Fuji and surrounding areas with Evan.
From start to finish the communication and organisation was brilliant. The vehicle was modern and clean. Evan was really friendly and relaxed with what our family group wanted to do. We went at our own pace, and saw some amazing things. Evan gave us a great insight into local activity and some history keeping it interesting and fun which really worked well with our 3 teenage kids.
I would totally recommend

Reply from Havenjapan
Our two guides, Evan and Christian made this one day trip truly amazing. Both were attentive and they offered a detailed explanation on all sites. Helped us secure some gifts as well.

Reply from Havenjapan
We had our wonderful tour guide, JP, take us out to Hakone: we visited Lake Ashi, the Hakone Shrine with the 9 headed dragon, a wonderfully traditional tea house sampling amasake (tea traditional to Hakone), a deliciously rustic lunch ending up at the onsen to round the day out. JP couldn’t have been more accommodating but moreover, I really enjoyed his vast knowledge of Japanese history, religion and mythology. A really great day all round!

Reply from Havenjapan
A big thank you to our guide Evan who granted us the most unforgettable day we could’ve asked for. Even though the weather didn’t cooperate he still made the entire tour a beautiful experience full of Japanese history and customs. - Liam.
Couldn’t recommend this experience enough. Was hassle free from start to finish, and Evan is an incredibly knowledgeable guide who went above and beyond to ensure we had an unforgettable experience. The onsen experience is life changing. A must on your itinerary! - Ash.

Reply from Havenjapan
We had engaged the services of Haven Japan for our group of 10 people for a day trip to Nikko.
We found the owners of the company very professional and helpful from enquiry, booking and delivery of our trip. Two guides Evan and JP were very knowledgeable, friendly and explained to us the history of places we visited during our trip. We felt very much at ease and built up a good rapport with our both guides.
We will recommend this company to our friends wanting to visit Tokyo from UK.
Both Evan and JP made our day trip a truly memorable one.
Bharat

Reply from Havenjapan
Evan took me to some unreal places. The back roads of pure charm and japanese trail novelty showing parks and paths that seem untouched by forigners. Looked after me the whole way. Catered, encouraged and delivered an unreal experience with depth and knowledge. A core memory. Thank you Evan.

Reply from Havenjapan
We had a great day with Evan. He was friendly, chatty and knowledgeable and really tailored the day to our needs. We appreciated his input and insight into Japanese culture and everyday life in Japan. The highlight was the fabulous Onsen with spectacular views of Mt Fuji. What a way to end the day!
Highly recommend this door to door service. - it certainly made for a stress free day.
A big thank you to Evan for spending his birthday with three 60+ chicks from Australia.

Reply from Havenjapan
Our experience with JP was nothing short of amazing! We had a lot of fun riding in the GTR on the most iconic roads of Japan! JP was extremely knowledgable on Japanese history and shared a ton of interesting facts with us throughout the whole trip! The onsen and classic Japanese lunch were also noteworthy parts of the trip. 10/10 recommend booking here, ask for JP!

Reply from Havenjapan
An all around incredible Hakone tour and experience with our tour guide JP who is an exceptionally knowledgeable and well spoken Japanese and English tour guide. Our tour was tailored as requested and JP offered recommendations that provided a very memorable and insightful visit to Hakone. Great recommendations that optimized our time and JP was very respectful, punctual, courteous, and friendly - Great Tour Guide ranking among the best we’ve experienced in our worldwide travels. Definitely request JP if you can.

Reply from Havenjapan
JP was so nice! Very friendly, answered all our questions. He adjusted the tour based on our timing needs and what we liked. He made recommendations as well. The van was very comfortable for the ride.

Reply from Havenjapan
The tour guide JP and how well organised it was

Reply from Havenjapan
We had a really nice day trip with Cyril. He was a very easygoing and knowledgeable guide and he made it into a really special trip.

Reply from Havenjapan
We had the most amazing day with Lucas and JP on our trip to Hakone. The scenery was breathtaking, the shrines were wonderful to walk around and the Onsen experience was fantastic. We paid a little extra for our own private Onsen which was certainly worth it.
Lucas and JP were great fun to spend time with and very knowledgable about the local area. Hugely recommended and would definitely do this one again.

Reply from Havenjapan
We did the Hakone Day trip with Elie and it was amazing. He was super friendly and knowledgeable and took us to some truly amazing spots. You can tell how much he loves Japan and how much local knowledge he has. We saw amazing views of Mt Fuji, went to a Shinto Shrine and Japanese Tea House, and then some amazing food and Onsen experience. Would definitely recommend Haven Japan and Elie specifically as your guide. Next time we come to Japan we will be asking him to plan our entire trip! Trust him 100%.

Reply from Havenjapan
We loved our day’s outing to Hakone with Lucas from start to finish! It was a bit of a nippy day there - the snowfall added to the beauty around us. Lucas’ warmth and kind intentions as well as his knowledge and skill had us listening and learning with delight.

Reply from Havenjapan
Ellie is just amazing great communication and so much knowledge

Reply from Havenjapan
We have a great day tour with Cyril , he explains the history in detail and shows us a beautiful place . We have enough time at onsen . Thank u Cyril and see u again at next trip 👍

Reply from Havenjapan
Luca was an excellent guide!! The best u can ask!!

Reply from Havenjapan
It was a great all day trip with Evan. He had great stories and shared historical background in a non boring way!
We had a full agenda, but it was very flexible so we didn’t have to worry about the time, and even stayed a bit over time in the Onsen.
Every place we visited was beautiful, and we were lucky with both weather and the traffic outside of Tokyo, so we were able to fully experience the ride in GTR35

Reply from Havenjapan
This was our first experience with Havenjapan, and it exceeded our expectations.
Our guide, Evan, was extremely knowledgeable and took us to places that were new to us, even though we have visited Hakone several times before. My wife and I had a thoroughly enjoyable day and would happily recommend the experience.
definately a great option if you want a more relaxed, bespoked and personal day out. : )

Reply from Havenjapan
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