The Haven Home Interiors Reviews 28

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Bought after seeing the product advertised in a magazine. Difficult to say the blankets are as described because it is to some extent difficult to describe them. They are slightly heavier than a norma... See more

Rated 5 out of 5 stars

Jenny and her crew were wonderful. Jenny dealt with all our queries personally and she could not have been more considerate. Its really great that in this money orientated society that a superb conp... See more

Rated 4 out of 5 stars

The quality of furniture is fantastic, my only issue was with the lack of communication after purchase for the delivery. If they improved that then their service would be perfect.

Rated 4 out of 5 stars

I received 4 pebble pictures from The Haven and they are just lovely. One was however damaged when received, but with a bit of nail glue(!!!), we managed to fix the picture (the arm pebble had fal... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Garden Center
  4. Lighting Store
  5. Living Room Furniture Store

Information provided by various external sources

With over a decade of experience at The Haven, what we don’t know about furniture probably isn’t worth knowing, we help bring out your style and flair through our design skills. At The Haven Home Interiors our unique collection of quality home interiors, draw their inspiration from past and current trends, evoking all the secrets needed to make your house a home to be proud of. The Haven Home Interior's aims to help put your own personal stamp on your home, by offering extensive and diverse furniture collections. We’re extremely passionate about working with you to you achieve this, which is why our brilliant blogs combined with our accessible and knowledgeable personal assistance offer hints and tips that will inspire you when adding those finishing touches. So, what’s the difference between a house and a home? A house is a structure which you live in that provides your basic needs and safety. A home is where the heart is they say; we say a home is where The Haven has been. We bring out your style and flair through our design skills and great unique furniture choices. Our experienced team of design consultants can help you create your very own Haven.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Diamond Cobalt Blanket

Bought after seeing the product advertised in a magazine. Difficult to say the blankets are as described because it is to some extent difficult to describe them. They are slightly heavier than a normal blanket or throw but very warm. Ideally for use outside on a chilly day or cold evening. Not had them very long but they appear quite hard wearing. Certainly appear to be good value for money.

26 February 2021
Rated 5 out of 5 stars

Missing table runner

I ordered a table runner for a dinner party that I was having. After 16 days when the runner failed to arrive, I contacted the company and was sent a replacement immediately. First class service and excellent communication throughout my no show table runner

23 February 2020
Unprompted review
Rated 5 out of 5 stars

Excellent all round

Excellent all round service, purchased a Nixon sideboard, great communication from Jenny the shop proprietor and even delivered in person all in a very reasonable time scale, would confidently recommend and will be purchasing again. thanks.

7 April 2019
Unprompted review
Rated 4 out of 5 stars

Provencal Sideboards

Great prices for furniture. Helpful when contacted. Communication good regarding delivery.
Would use again.

19 December 2018
Unprompted review
Rated 5 out of 5 stars

Good strong tables

Arrived earlier than expected (2 days) which is good except it was lucky I was at home. Very substantially packaged so components were in very good condition.
Assembly was straightforward but took at least an hour. Being a bloke I did not read the instructions closely enough which delayed assembly. Once I realised that the "barrel nuts" which are inserted in the top of the legs had to face a certain way everything went smoothly.
The tables look good and are very well finished. Pleased with my purchase and the service from Haven. They are heavy, the package weighed 30kg

14 December 2018
Unprompted review
Rated 4 out of 5 stars

4x pebble pictures

I received 4 pebble pictures from The Haven and they are just lovely. One was however damaged when received, but with a bit of nail glue(!!!), we managed to fix the picture (the arm pebble had fallen off one of them), it is as good as new and they look so wonderful in our new home.

Thanks so much for all your help with these
Nicky White

17 July 2018
Unprompted review
Rated 5 out of 5 stars

Simply Excellent

Simply Excellent, there was a vast choice of throws on display in store, myself and my partner are both very pleased with the two throws we purchased to go with our outdoor corner set.

21 June 2018
Unprompted review
Rated 5 out of 5 stars

Great company!

Very pleased with the dark wood bookcase. Very friendly prompt service and free delivery. Thank you so much.

8 November 2017
Unprompted review
Rated 5 out of 5 stars

Superior Service at Haven Furniture

I contacted Haven Furniture to purchase a kitchen island. It was out of stock. Jenny (the owner of the store) immediately went on to help me find another one that was even better.

She then delivered the item within the week and put it together for me.
The service was excellent and she is a lovely person too.

1 November 2017
Unprompted review
Rated 1 out of 5 stars

Have yet to receive my headboard

26 September 2017
Unprompted review
The Haven Home Interiors logo

Reply from The Haven Home Interiors

Our sincere apologies, Josephine, that you are dissatisfied with our service. If you would please see below the email sent out to your chosen email address on the 5th September, detailing the unfortunate rare instance of us being unable to carry out your order:

"Afternoon Josephine,
I am so so sorry but we are in fact unable to deliver your headboard. We did try our best to see if a few strings could be pulled but were unable to in this instance.
My apologies, your refund has been actioned and should be with you over coming days."

You will also see your refund was actioned around the above date also. Again, apologies that Belfast was amongst the areas that our suppliers were unable to deliver to. For any further issues, please feel free to get in touch. Also perhaps check your junk/spam mail incase you have missed our response. Many thanks X

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look