Havenbody Reviews 3

FALSE advertising. I ordered, based on their website's "risk free" policy. Their website states that if they don't fit or any other issue, Haven will make it right. I wanted to return. They say their return policy does not apply because it was a promotional ad. Aren't all ads on facebook promotional? anyway, they refuse to refund or resend items. As for the panties themselves, nothing special about them. They feel nice but as far as absorbability, I have bought many others brands that are better, and for less money.

Everything on the web pages say 60 day return, i was ordering and the order went through for the wrong size, i tried to correct it, emailed the support address, got nothing in reply. So when it arrived, wrong size, i tried to return. Even though the SALE page showed 60 day return, they refused, offered me a 30% discount.

false advertising

see their havenbody website, i can't give a link here.
on their banner on every page

FREE SHIPPING + 60-DAY FIT GUARANTEE
Ships free on every order · Easy returns

from the company in reply
"I see the screenshot you mentioned regarding our return advertisement. To help clarify, while we do typically offer a standard return window for regular purchases, items bought during our promotional sale fall under our final sale policy and are strictly ineligible for returns, exchanges, or refunds.

Because we want to make sure you get to experience the right fit, we still want to help you transition into the XL you need. Even though we cannot accept the Medium set back at our facility, our offer for the 30% discount code stands so you can secure a pack in your correct size."

They advertise a 60 day evaluation period. They do not honor it. They will not accept unopened product back.