Havana Ship Reviews 362

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Trustable website. Their team handles everything out of professionalism and dedication. I sent money remittances to my family in Cuba and never had any issues with them.

Rated 5 out of 5 stars

Spanish: Un servicio muy profesional. El servicio al cliente es rapido. Incluso me respondieron despues que estaban cerrados con una pregunta que les tenia. A la verdad que el servicio de ellos es m... See more

Rated 5 out of 5 stars

I was a little nervous about sending a money transfer to an MLC card but everything worked out fine. The support staff was excellent and communicative. The transfer itself arrived about 2 days later (... See more

Rated 5 out of 5 stars

First of all, the communication is prompt, fast via WhatsApp. (either English or Spanish). I had 11 questions regarding shipping to a province in Cuba. The attendant answered all my 11 questions on... See more

Company details

  1. Money Transfer Service
  2. Online Marketplace

Written by the company

Agencia de envío de Remesas a Cuba. Con Havana Ship podrás recargar una tarjeta MLC desde el exterior por solo un 7% de interés. Enviar dinero a Cuba nunca había sido tan fácil ni tan rápido. Realizamos entregas de efectivo en menos de 24 horas. También podrás enviar a Cuba combos de comida y recargas celulares con precios más que competitivos. Te esperamos en havanaship.net


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

362 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service, I put the card number incorrectly and in two seconds received a message asking for the correct information and my family received the money faster. Good job

1 March 2024
Rated 5 out of 5 stars

Hello

Hello,
Havana Ship delivers on time.
Great customer support.
Congratulations!
Best wishes,
Gio ☺️

25 January 2024
Unprompted review
Rated 5 out of 5 stars

Quick, simple and effective

Quick, simple and effective. Love this combination of adjectives to describe a service provider. Havana Ship earned all three. I didn’t know what to do, did a quick Google search, and landed on their page. A few clicks and a screenshot later…. Done.
Thank you. You made possible for sone people to start 2024 with the right foot.

30 December 2023
Rated 5 out of 5 stars

This service worked great

This service worked great! Our family in Cuba received their money in their card almost instantaneously!! Have only used it once and hope it always works this good! BTW, we only send in $100 increments.

1 October 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look