I had a really good experience here - spoke to Lewis on the storefront chat before making a purchase, about a couple of things regarding postage and the items I was interested in. He was super attenti... See more
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The support was awesome and superfast. I missed my parcel since my collegues didn’t check in the mailbox and was in super-nice and helpful contact with Haus of Montagu. They immediately prepared anot... See more
Company replied
I was asked if I’d take part in testing the new website before it launches. I ordered the MSTR tee. Excellent quality and fits perfectly. Presentation was nice, folded in tissue paper with a few... See more
Company replied
I was asked if I would like to take part in testing the new website before launch and provide an honest review of my experience. My Haus of Montagu t-shirt arrived quickly, the t-shirt is of high... See more
Company replied
Company details
Written by the company
Good or bad, we want to hear from you. This helps us grow as a company and to improve on things that we may not have perfected quite yet. We want to be as transparent as possible so you can be 100% confident that you're safe with us. We're devoted to providing you with top notch customer service. If you're happy, we're happy :) If for any reason you're not satisfied please drop us an e-mail and we will sort it for you. That's our promise.
Contact info
London, United Kingdom
- hello@hausofmontagu.com
- hausofmontagu.com
4.8
Excellent
36 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really good experience!
I had a really good experience here - spoke to Lewis on the storefront chat before making a purchase, about a couple of things regarding postage and the items I was interested in. He was super attentive and very helpful. I ordered a couple of items, and ended up sending one back. Haus of Montagu made this really easy for me (free return postage), which I appreciate. As far as the quality of the item bought goes (in the RAWHIDE line) I couldnt be happier. Amazing material and a really great price. Delivery was insanely fast too - the person I was chatting to very kindly sorted my order in time for next post. Thanks a bunch!
7 September 2023
Unprompted review
Very pleased with delivery of order
Very pleased with delivery of order. Goods were as described
24 August 2022
Unprompted review
Reply from Haus of Montagu
Thank you so much for your review :-)
Top notch service
Top notch service - ordered in the afternoon and it arrived the following morning. Lightening fast delivery. Awesome packaging. Free candies. Hand-written thank you card. Great product. Great customer service and support chat. Highly recommended.
29 March 2022
Unprompted review
Reply from Haus of Montagu
Hey, thanks so much for your review :-)
Love my Laces
Bought gorgeous purple round 210cm shoelaces for my doc martens. Excellent price and delivery to Australia in great time. Very happy with my purchase
11 February 2022
Unprompted review
Reply from Haus of Montagu
Hey, thanks so much for your review :-)
Reply from Haus of Montagu
Hi Rob! Thrilled to hear you're happy with the service you received :-) thanks for shopping with us!
Excellent service.
11 December 2021
Reply from Haus of Montagu
Thanks for taking the time to leave us a lovely review Carol! :)
Reply from Haus of Montagu
Hey Tom, you're a star! Thanks for your positive review - we really appreciate it! <3
Very Satisfied Customer
Really impressed with Haus of Montagu. Very professional. Great Product and speedy delivery. Will definitely use them again. Highly recommended. Thank you :-)
26 November 2021
Unprompted review
Reply from Haus of Montagu
Ed, what a legend! Thanks for taking the time to review us, we really appreciate it :-) We look forward to seeing you again.
Great!
Fantastic products, great delivery and packaging. Would definitely purchase from here again in the future.
26 September 2021
Reply from Haus of Montagu
Hi Nathan, thanks for your amazing review, we really appreciate it! :-)
Laces for my boots
I ordered a pair of laces for my docs - great quality, look and feel-wise! My name handwritten was a nice touch (very sleek thank you cards as well) and thanks for the candy :) Overall good experience
25 September 2021
Unprompted review
Reply from Haus of Montagu
Hi Helena, we're thrilled you're pleased with our service! Hope your docs are looking fresh :-) take care!
Reply from Haus of Montagu
Hey Daren, thanks very much for your review! :-)
They sell t-shirts
I sent them money, they sent me a t-shirt. I tried it on, it fits, it feels ok. It didn’t cost much, postage was free, delivery took a few days.
31 August 2021
Reply from Haus of Montagu
Hey Graham, thanks very much for your review! :-)
Fast delivery of a good quality T shirt…
Fast delivery of a good quality T shirt and a cool design. It’s reassuring to have something of quality.
21 August 2021
Reply from Haus of Montagu
Thank you Dominic! I am glad you're happy with everything :D
Amazing quality and Design’s 👍🏼
4 August 2021
Unprompted review
Reply from Haus of Montagu
Thank you Shade, we appreciate your positive feedback! :-)
I purchased a pair of extra long laces…
I purchased a pair of extra long laces for my Doc Martins, I was very happy, the price was fantastic and they arrived well packaged and in good time. I would definitely recommend this company.
25 June 2021
Unprompted review
Reply from Haus of Montagu
Hey, thank you so much for your review! I'm glad you're pleased with your new laces :)
Awesome and fast delivery and support
The support was awesome and superfast. I missed my parcel since my collegues didn’t check in the mailbox and was in super-nice and helpful contact with Haus of Montagu. They immediately prepared another delivery for me. Luckily I found my original parcel in time but it was super-close when I told them since the replacement would have been shipped the same day.
Thanks again for beeing so polite and helpful. And of course, we love our new shirts. 😋
14 June 2021
Unprompted review
Reply from Haus of Montagu
Hey Martin, glad to hear you received your parcel safe and sound :-)! I was just driving your replacement parcel to the post office before you emailed me! :D
I'm pleased you're happy with the service and that you love your new tees!
Take care,
Lewis
all good
all good, would buy again, quality product, very well packaged and recieved in good time....now just waiting for a shirt with BKR on it...
7 June 2021
Reply from Haus of Montagu
Hey, thanks for your review :D! Keep your eye on our socials for future releases.
Fantastic quality
Fantastic quality, great customer service!
Lovely small business!
Really recommend
15 May 2021
Reply from Haus of Montagu
Hey Jakub, thank you so much for your review and kind words :)!!
Reply from Haus of Montagu
Hey Mark, thanks for your feedback! :)
Great t-shirt
Great t-shirt. Really impressed. Will be adding another to my wardrobe soon.
16 April 2021
Reply from Haus of Montagu
Hey Richard, thanks for your feedback, I'm glade you like it :) take care! - Lewis
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