Hatsfashion Reviews 

454
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, most reviewers were somewhat happy with their experience overall. Customers truly appreciate the vast selection of hat styles available on the platform and find the online ordering process exceptionally simple, clear, and efficient. Many people also mention that the prices are fantastic and the website is very easy to navigate when searching for favorite items. However, some customers also noted that the items received completely differed from the online descriptions and advertised pictures. Reviewers frequently complained about poor packaging quality, damaged merchandise, and frustrating refund processes when dealing with incorrect orders. Others experienced issues with incorrect sizing and long delivery times.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and selection. While some reviewers... See more

Quality

Consumers find quality to be ambiguous, experiencing a mix of severe disappointment and rare satisfaction.... See more

Order

Clients share ambiguous opinions on order, as some reviewers found the online ordering process simple, clear,... See more

Price

People report ambiguous experiences with price, reflecting a sharp division among consumers. On one hand,... See more

Refund

Users describe widespread frustration with refund requests, consistently noting that the seller initially... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very good presentation of all hats. just a picture with sweat band inside would help to confirm that it is present.

Rated 4 out of 5 stars

It was easy to sort through the different hats. They had a great selection. For the hat I bought, they could have more pictures of the hat.

Rated 4 out of 5 stars

I found a style that I’ve been interested in but noticed the sizing isn’t as precise as a major brand. Still it’s a great value so I bought it. This is my second purchase from your site and I’m hopefu... See more


3.0

Average

TrustScore 3 out of 5

454 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(454)

78 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

TO BE ABLE TO GET WHAT YOU ORDER!!!

I LIKE YOUR WEB PAGE, THE ONLY PROBLEM I HAVE JUST WANTED TO MAKE YOUR THIS TIME I GET THE PRODUCT I ORDERED AND IN GOOD CONDITION,
I ORDEWR THREE 100X HATS A FEW MONTHS A GO, I RECEIVED 1 IN GOOD CONDITION, ONE CAME IN AS A 6 XXXXXXX AND THE OTHER ONE HAD NO LINER AND CHEAPEST MADE HAT I EVER SEEN, I TRY ONE MORE TIME THIS IS A GIFDTY FOR OUR PASTOR AT COWBOY CHURCH, AND I AM SURE A LOT OF US WANTS TO ORDER MORE HATS. PLEASE SEND THIS ORDER OUT ASAP AND CORRECT, GOD BLESS YOU AND YOUR STAFF.
DAVID WESTERFIELD
PHONE 270-315-5768

8 August 2024
Unprompted review
Rated 1 out of 5 stars

The hat took a month to arrive and way too big

The hat took a month to arrive. It is not the size requested. I contacted them, asking for a refund. They offered a $10 partial refund (total cost was ~$51) or I can return the hat at my expense. Neither of these is acceptable so I have requested a refund from Barclaycard.

6 August 2024
Unprompted review
Rated 1 out of 5 stars

Shipping took several weeks

Shipping took several weeks. Hat ran small compared to their sizing guide. Wanted me to pay more than value of the hat in shipping for an exchange. They told me that my best option was to take a $10 refund. I recommend you do buisness elsewhere. The cheap prices are not worth the hassle.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Very nice hat

Very nice hat. I would have appreciated a slightly larger box or a better way of shipping only because the sides ended up rolling up from a smaller box than the diameter of the brim

24 July 2024
Unprompted review
Rated 1 out of 5 stars

Beware - China Based Scammers


If the price seems too good to be true, it is.

This is a scam website. The positive reviews on here are all fake and likely written by the scammer. The same individuals operates 10+ other scam websites out of China selling trash quality hats that take a month to arrive and will not be what you ordered.

We are working on getting them removed by Google, but it takes a long time. If you purchased a hat and also got scammed it is recommended to submit a chargeback to your credit card company-- this is the quickest way to get them removed as the chargebacks rack up. Also report them to Google.

Their other scam websites that we have found so far include:

prisive.com
slickdapper.com
fsvos.com
chicmatchy.com
Colorloox.com
Vasska.com
nonohats.com

hatsfashion.com
tiendahat.com
rockhatter.com
soulhatter.com
bellyhat.com

18 July 2024
Unprompted review
Rated 5 out of 5 stars

First time customer ordered two hats

So far, so good Lord selection hats first time ordering from this company. I have two hats on their way. Looking forward to see if sizes true and quality is what pre-review said dealt with Another hat, vendor, customer service and quality was below expectations. Looking forward to the new hats.

17 July 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this company!

It took two weeks to receive order. No where when ordering did it say the hat would be shipped from China. The hat arrived in a flimsy box that was crushed. The hat inside was of poor quality and damaged. A refund was requested. I was offered a refund of $10 on a $78 order or I could ship it back (to China which would include customs) at my expense. Take the $10 or spend more for shipping then the item was worth. Would not recommend dealing with this company.

26 June 2024
Unprompted review
Rated 1 out of 5 stars

Terrible quality and horrible packing.

I should have listened to my 1st instincts, (what seem too good...is not). The price was less than another competitor, and I found out why. Two hats stuffed in one small box... really? The Brown hat was decent quality but, did not run true to size (one size too small). the Black hat was not the same material as the Brown one, cheap quality, bent up and, wrong size.
If you want to satisfy this customer, send quality merchandise, exact size, ship in separate boxes or one box big enough to house two hats comfortably, and paid for return of this disappointing merchandise.
Dan

10 July 2024
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

This company is a complete scam. Nowhere on its website does it say products ship from China. The wide-brim (fedora) style hat came packaged in a shoebox. It was the cheapest knockoff of a hat, if there were any. Avoid this company completely. Do not fall for the 5-star reviews because they may be as dubious as the company selling them.
They will try to bribe you with $10 and scare you into paying exorbitant shipping fees. I paid for expedited two-day shipping, thinking it was coming from the States. Nope, a week later, it finally shows up with the cheapest gas station sunglasses included as a "free gift".
Once I requested a refund, the reply told me everything I needed to know. I showed it to my wife, and she immediately said I had been scammed. AVOID AT ALL COSTS. SAVE YOUR MONEY AND BUY FROM A REPUTABLE BRAND.

1 July 2024
Unprompted review
Rated 2 out of 5 stars

Very much liked the look in white with…

Very much liked the look in white with a wide brim. Looking forward to wearing it and the compliments I’ll be getting. Delivered on 11 July- Well, so much for looking forward to something you see on the website, only to be totally disappointed when it arrives. The $70 hat I ordered said it would come in its own hat box. It did not, it came in a cardboard box, with a crushed corner, with less width than the hat. The hat looks like it was done by a 4th grader, bumps along the brim outer edge. The black band is glued with some of the upper edging turned inward so it’s not smooth finished line …… wavy, which is not a finished look at all. I’d go elsewhere rather than order from this company. Very disappointed.

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Scared silly

Scared silly, after reading reviews on trust pilot . wasn't expecting much if anything , ordered two hats ,Desert rat and crocodile Dundee hat,didn't realize they were coming from China, not that that matters ! 126 dollars Canadian for two hats is a deal ,read all the reviews this was a scam, well it's not !!! Got what I paid for and then some,well made, wright size ,received within 3 wks to Canada not a typical party hat from the dollar store , but a genuine quality hat. if you want beaver add couple hundred dollars, you get what u pay for,
Happy customer !!!!!

20 June 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look