Hatsfashion Reviews 

454
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, most reviewers were somewhat happy with their experience overall. Customers truly appreciate the vast selection of hat styles available on the platform and find the online ordering process exceptionally simple, clear, and efficient. Many people also mention that the prices are fantastic and the website is very easy to navigate when searching for favorite items. However, some customers also noted that the items received completely differed from the online descriptions and advertised pictures. Reviewers frequently complained about poor packaging quality, damaged merchandise, and frustrating refund processes when dealing with incorrect orders. Others experienced issues with incorrect sizing and long delivery times.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and selection. While some reviewers... See more

Quality

Consumers find quality to be ambiguous, experiencing a mix of severe disappointment and rare satisfaction.... See more

Order

Clients share ambiguous opinions on order, as some reviewers found the online ordering process simple, clear,... See more

Price

People report ambiguous experiences with price, reflecting a sharp division among consumers. On one hand,... See more

Refund

Users describe widespread frustration with refund requests, consistently noting that the seller initially... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very good presentation of all hats. just a picture with sweat band inside would help to confirm that it is present.

Rated 4 out of 5 stars

It was easy to sort through the different hats. They had a great selection. For the hat I bought, they could have more pictures of the hat.

Rated 4 out of 5 stars

I found a style that I’ve been interested in but noticed the sizing isn’t as precise as a major brand. Still it’s a great value so I bought it. This is my second purchase from your site and I’m hopefu... See more


3.0

Average

TrustScore 3 out of 5

454 reviews

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No history of asking for reviews

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3.0

All reviews

(454)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Difficulties trying to place an order.

1. The order page was very difficult to us. I was ordering one each of 4 different caps. It kept changing the order quantity. It also kept changing the cap size. At my hat size being 59cm my hat size is large- it kept changing my size to"s". In addition I sent an email to ask a question regarding this problem- My response was "You can be sure the correct size will be sent". I expected a response regarding the difficulties I experienced- no such response. In addition I see numerous pictures of caps (newsboys, Apple Jacks, etc. whereas the person in the photo is also wearing a matching scarf around their neck. Is there a place where the scarfs can be purchased?

2 January 2025
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY DO NOT USE

I ordered a cowboy hat from this company what I received was utterly disgusting, cheap felt was used it looked nothing like I ordered it was supposed to have a genuine silk lining but didn’t, they offered me a $5 dollar refund this hat cost me £85.00. To send it back would have cost more than it’s worth so please don’t be scammed by this company

2 January 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company scam!!

Avoid this company scam!!! Placed order early December still not received, asked for tracking number they sent random number that came through in Chinese, asked them to provide English, replied they on vacation, now they saying due to bad weather it's delayed, asked for refund getting no where!!

30 December 2024
Unprompted review
Rated 1 out of 5 stars

I bought 2 hats

I bought 2 hats
Very disappointed with them both. Both looking cheap and nasty.Both had ribbon draw strings for adjustment to fit my head.I know they didn’t cost much. But they looked nothing like advertisement. Thought they were from the USA but was from China. No tags on either hats.
Asked for a refund they said I could keep the hats and they would send a $10 partial refund. Or if I returned them I was to expect high postage costs.
I am not a very happy customer,and will never buy from them again.

27 December 2024
Unprompted review
Rated 1 out of 5 stars

If you in a hurry, it comes from China

Didn't know the item was shipping from China. A week later and I still haven't gotten it.... Hope the quality is excellent!

UPDATE...I finally received the hat. DON'T BUY FROM THIS COMPANY!!!!! It didn't look anything like the photo. In fact, I think it was a toy hat! Contacted the company and got the same results as everyone with negative reviews. DON'T BUY FROM THIS COMPANY!!!!!

7 November 2024
Unprompted review
Rated 1 out of 5 stars

I recently purchased a Panama hat from…

I recently purchased a Panama hat from a website that turned out to be a scam. At first, I was excited because the price was unbeatable, and the pictures looked great. However, when the hat finally arrived, it was nothing like what was advertised. The quality was poor, and it didn't resemble the stylish design I had expected. I tried contacting customer service, but there was no response. I regret not doing more research before buying. Lesson learned: always check reviews and verify the legitimacy of online stores before making a purchase!

2 October 2024
Unprompted review

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