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Rated 1 out of 5 stars

Absolutely the worst service I have ever received! They blocked my transaction out of nowhere, sent me a questionnaire, and asked for proof and documents, which I provided immediately. After that, com... See more

Rated 5 out of 5 stars

Frankly this is the only regulated crypto exchange that exited me in Malaysia. Full of potential and could one day be way more than just an exchange. Gonna keep using it and build my long-term profile... See more

Rated 5 out of 5 stars

User friendly interface and very convenient! Suitable for beginners that are new to Crypto. Straight to the point and no fuss operation. The only exchange that offers local and global exchange in Mala... See more

Rated 1 out of 5 stars

Absolutely the worst service I have ever received! They blocked my transaction out of nowhere, sent me a questionnaire, and asked for proof and documents, which I provided immediately. After that, co... See more

2.9

Average

TrustScore 3 out of 5

21 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bad experience

Bad experience. Suddenly, money could not be withdrawn since Thursday night until Sunday. Message to help center and no reply.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Absolutely the worst service I have ever received! They blocked my transaction out of nowhere, sent me a questionnaire, and asked for proof and documents, which I provided immediately. After that, complete silence. They’re not letting me send or withdraw my own money! I’ve sent multiple emails asking what else they need, but no one is responding to my emails. At this point, I am convinced they are not a legitimate organization
(Scam)

31 December 2025
Unprompted review
Rated 1 out of 5 stars

🚨 Warning about HATA.io 🚨

🚨 Warning about HATA.io 🚨

I deposited funds with HATA.io and when I requested to close my account, they refused to return my 20,000 MYR unless I provided excessive documents (tax returns, proof of wealth, etc.).

By law, they may restrict crypto withdrawals, but they have no legal right to block the return of fiat funds back to my original bank account. This is effectively holding my money hostage.

This behavior is unethical, predatory, and feels like a scam. I strongly advise others to stay away from this platform or you risk to lose your money.

22 September 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely the worst service I have…

Absolutely the worst service I have ever received! They blocked my transaction out of nowhere, sent me a questionnaire, and asked for proof and documents, which I provided immediately. After that, complete silence. They’re not letting me send or withdraw my own money! I’ve sent multiple emails asking what else they need, but no one is responding to my emails. At this point, I am convinced they are not a legitimate organization

9 April 2025
Unprompted review
Rated 5 out of 5 stars

User friendly interface and very…

User friendly interface and very convenient! Suitable for beginners that are new to Crypto. Straight to the point and no fuss operation. The only exchange that offers local and global exchange in Malaysia!

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Awesome!

Awesomeness app! HATA is easy to use. Very responsive support team answering queries as well! Highly recommended for newbies in cryptocurrency trades!

31 August 2024
Unprompted review

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