I could not recommend Harvey Norman Tralee highly enough, we bought all our appliances for new kitchen and had to replace our fridge, we dealt with Tina and had exceptional service from her throughout... See more
Location
Switch locationUnit 8A, Manor West Retail Park, Tralee, V92 FP94 Tralee, Kerry, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Tralee Harvey Norman shop. I spent several hours doing a photo book in mid August. My first time to do a photobook and under pressure for upcoming event. But the absolute kindness, patience and help... See more
Company replied
Went to have a look for a gaming pc in Tralee and was assisted by Tomas Ziga. He was knowledgeable about all components, very friendly and knew exactly what I wanted and directed me to the right produ... See more
Company replied
Refused to honour their own vouchers.website says they are valid for 5 years, but shop manager says they expired a month after issue, which is illegal under Irish law. Update So in light of the... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Tralee
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, Ireland
- 066 7164900
4.4
Excellent
233 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing customer service
Amazing customer service.
Steve was so helpful, went above and beyond. Thanks
18 January 2026
Unprompted review
Reply from Harvey Norman Ireland - Tralee
Hi Eva,
We appreciate you taking the time to leave us this review. We're so glad to hear that you received amazing customer service and helpful support.
Kind Regards,
Kevin
A 10/10 experience
I got an iPhone 16e online from Harvey’s Norman Tralee and it was safely delivered to me , this is my fourth device I am getting from them .
Their customer service is top notch and I highly recommend them.
I will keep getting my devices and electronics from them .
19 December 2025
Unprompted review
Reply from Harvey Norman Ireland - Tralee
Hi Iyanuoluwa,
We're happy to hear that your iPhone 16e was safely delivered and that you appreciate our customer service. We are grateful for your continued support and thank you for your recommendation.
Kind Regards,
Kevin
The product arrived very…
The product arrived very quickly.Overall I will purchase again from Harvey Norman.
9 January 2026
Reply from Harvey Norman Ireland - Tralee
Hi Eilish,
We appreciate you taking the time to leave this review. We are so happy to hear about your positive experience and that you will purchase from us again.
Kind Regards,
Kevin
Quick and efficient.
8 January 2026
Reply from Harvey Norman Ireland - Tralee
Hi Harry,
Thank you for your feedback! We're happy to hear that you found our delivery service was quick and efficient.
Kind Regards,
James
Good quality of things I got from there…
Good quality of things I got from there very nice workers
21 July 2025
Reply from Harvey Norman Ireland - Tralee
Hi Lilly,
We appreciate you taking the time to leave us this feedback. We are so glad you are happy with the quality of our products and the staff were nice.
Kind Regards,
James
Multiple efforts from Norman Harvey to…
Multiple efforts from Norman Harvey to deliver goods due to no reception at property. Thank you for the extra effort.
I did provide a different tel nr for delivery communication, but perhaps you can also provide a section for delivery instructions ( which you maybe have and I missed it) when purchasing online, for alternate communication method (whatsapp calls or emails for example).
12 January 2026
Reply from Harvey Norman Ireland - Tralee
Hi Cindy-Anne,
We appreciate your positive feedback regarding the delivery efforts. We're happy to hear that you received your goods. Thank you for the suggestion about delivery instructions; we'll explore options for alternate communication methods during purchase to improve the customer experience.
Kind Regards,
James
Reply from Harvey Norman Ireland - Tralee
Hi Sally,
We appreciate you sharing your feedback. We are so glad you were pleased with our great customer service and fast delivery!
Kind Regards,
Kevin
Open Box.
Didn’t notice until I got it home. Purchased Shark vacuum cleaner box had already been opened so not sure if this was a returned item. There should be a discount on this item.
Everything was in the box and all worked.
But still there are doubts in my mind.
9 January 2026
Reply from Harvey Norman Ireland - Tralee
Hi there,
We appreciate your feedback and are sorry the box was opened. We will investigate this to ensure our products arrive in perfect condition. We value your business.
Many thanks,
Katie.
Thank you HN for delivering a much…
Thank you HN for delivering a much needed Miele washing machine to rural Ireland, installing it and taking away the old one. A job well done! 👍
5 January 2026
Reply from Harvey Norman Ireland - Tralee
Hi Fifi,
We're happy to hear that you received your Miele washing machine in rural Ireland. We appreciate your positive feedback regarding the delivery, installation, and removal of the old machine.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Tralee
Hi Breda,
We appreciate your feedback and are happy we handled the issue efficiently and helpfully for you. Thank you!
Kind Regards,
Kevin
It was more the delivery service
It was more the delivery service. Took way too long to deliver.
3 January 2026
Reply from Harvey Norman Ireland - Tralee
Hi Tim,
We appreciate your feedback and apologize that our delivery took longer than expected. We'll investigate how to improve our delivery times.
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Tralee
Good morning,
We're glad you found our online ordering and store collection convenient. Thank you for your feedback; we appreciate it.
Many thanks,
Katie.
Great price & helpful staff
Excellent price. Great sale after Christmas. Staff very helpful
26 December 2025
Reply from Harvey Norman Ireland - Tralee
Hi Mary,
We're happy to hear that you had a great experience with our prices and helpful staff during the sale. Thank you for your positive feedback!
Kind Regards,
Kevin
Terrible customer service
Terrible customer service, ordered a click and collect only to travle 45mins to collect to be told I can have the item spoke to 3 members of staff utter shambles left without my item and now waiting 5 days for a refund over x mas disgrace do not bother go to curry’s insted
28 December 2025
Reply from Harvey Norman Ireland - Tralee
Hi Chris,
We're very sorry to hear about the trouble you experienced with your click and collect order. We appreciate your feedback and we'll look into what happened to prevent similar issues.
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Tralee
Hi Brian,
We're happy to hear that your products arrived as promised. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Kevin
The product is great and affordable
The product is great and affordable. The customer support was very helpful with order and made sure to get it in time for Christmas.
23 December 2025
Reply from Harvey Norman Ireland - Tralee
Hi Zoltán,
We appreciate you taking the time to share your experience! We're happy to hear that you found the product great and affordable and that our support was helpful.
Kind Regards,
Kevin
Helpful staff
17 December 2025
Reply from Harvey Norman Ireland - Tralee
Hi Deirdre,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!
Many thanks,
Katie.
Trevor-a top class staff member
I ordered a soundbar for Xmas. The soundbar was not delivered as promised. However, Trevor went above and beyond to resolve the problem. He showed genuine concern and was unbelievably diligent and professional. He stuck at it until he fixed the issue. It’s rare to encounter such a positive experience and would like his manager to acknowledge his hard work. He would be an employee that any workplace would benefit from.
24 December 2025
Unprompted review
Reply from Harvey Norman Ireland - Tralee
Hi Patrick,
We appreciate you taking the time to share your experience. We're so glad to hear that the employee was helpful in resolving the issue with your soundbar delivery. We will certainly pass along your kind words to their manager, and we value your feedback.
Many thanks,
Katie.
VERY FAST AND EFFICIENT PICK UP
21 December 2025
Reply from Harvey Norman Ireland - Tralee
Hi Catherine ,
We are happy to hear that our pickup service was fast and efficient for you. Thank you for your positive feedback!
Kind Regards,
Kevin
Good service.
Ordered an item for collection and my item was really for collection within the hour. It was fast and simple.
20 December 2025
Reply from Harvey Norman Ireland - Tralee
Hi Michael,
We're happy to hear that you received your order so quickly! We're glad our fast and simple collection service met your expectations. Thank you for your positive feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.