I could not recommend Harvey Norman Tralee highly enough, we bought all our appliances for new kitchen and had to replace our fridge, we dealt with Tina and had exceptional service from her throughout... See more
Company replied
Unit 8A, Manor West Retail Park, Tralee, V92 FP94 Tralee, Kerry, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I could not recommend Harvey Norman Tralee highly enough, we bought all our appliances for new kitchen and had to replace our fridge, we dealt with Tina and had exceptional service from her throughout... See more
Company replied
Tralee Harvey Norman shop. I spent several hours doing a photo book in mid August. My first time to do a photobook and under pressure for upcoming event. But the absolute kindness, patience and help... See more
Company replied
Went to have a look for a gaming pc in Tralee and was assisted by Tomas Ziga. He was knowledgeable about all components, very friendly and knew exactly what I wanted and directed me to the right produ... See more
Company replied
Refused to honour their own vouchers.website says they are valid for 5 years, but shop manager says they expired a month after issue, which is illegal under Irish law. Update So in light of the... See more
Company replied
Written by the company

Written by the company

Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order online and the confirmation and pick up in store process works very well

Reply from Harvey Norman Ireland - Tralee
I would like to express my gratitude to Tina and Jodie in the Harvey Norman store in Tralee for their help professionalism and graciousness in dealing with an ongoing problem with my Elica hob. Tina in particular went to great lengths to ensure I had a working hob in time for Christmas as I was beginning to despair. Thank you Tina you are an asset to any company that is lucky to have you as an employee.
Forever grateful - Hannah O Connor

Reply from Harvey Norman Ireland - Tralee
Despite the initial problems, the employees and especially Stephen from the warehouse were very helpful with the service and took care of my case immediately. The staff is very helpful.

Reply from Harvey Norman Ireland - Tralee

Reply from Harvey Norman Ireland - Tralee
I bought a new mobile phone for r myself.I found it on line and there was a great discount on it. It is an Xiaomi redmi 13 pro. So far i am very happy with it. Easy to use and eventually discovered how to transfer all my data from my old phone Samsung Galaxy A32 5 g. The pictures look amazing.The staff in Harvey Normans in
Tralee are lovely and helpful.

Reply from Harvey Norman Ireland - Tralee

Reply from Harvey Norman Ireland - Tralee
I don't know where they get the staff here but I have never had a good experience with any of them they are definitely the most ignorant people I have ever come across even though I have given them the benefit of the doubt a few times and went back into the shop I am definitely done with it now .

Reply from Harvey Norman Ireland - Tralee

Reply from Harvey Norman Ireland - Tralee
Ordered on Friday afternoon and was available to collect instore on Saturday morning.

Reply from Harvey Norman Ireland - Tralee
I ordered Samsung Fit watch for collection in Tralee , was ready within 2 hours.Perfect service.

Reply from Harvey Norman Ireland - Tralee
It was so easy to order online. Everything was easy to read and there was no add on. I had a problem with some of the order not arriving but a quick email and i had it the next day.

Reply from Harvey Norman Ireland - Tralee
Website and ordering process was perfect. Went to collect on Tralee store. Went and waited at the hatch under the big Click and collect sign. Eventually I asked a girl in the photo department and she sent me to tills where I had to wait to be served and then wait for someone to get my order from storeroom. It’s just quicker to go in.

Reply from Harvey Norman Ireland - Tralee

Reply from Harvey Norman Ireland - Tralee
Staff and the manager very nice and very helpfull expecially the manager

Reply from Harvey Norman Ireland - Tralee
super polite counter assistant and manager that help also with my query. i was happy at the end of the call knowing my item could be collected any time as apposed to in day s day s as i had thought. thank you

Reply from Harvey Norman Ireland - Tralee
Was very pleased with the product , price plus delivery.

Reply from Harvey Norman Ireland - Tralee

Reply from Harvey Norman Ireland - Tralee
Steven from your Tralee branch of Harvey Norman was extremely helpful and friendly with my phone order and nothing was a problem, I will definitely deal with this branch again for their customer service. Michelle Kelly

Reply from Harvey Norman Ireland - Tralee
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.