Harvey Norman Ireland - Carrickmines Reviews 

1,102
TrustScore 4.5 out of 5

4.5

Unit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE


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Rated 5 out of 5 stars

Went into Harvey Norman this morning to get new laptop for school. As a special education teacher I need something quick but also reliable. Was also looking for something under €1k with touch screen f... See more

Company replied

Rated 5 out of 5 stars

We were browsing in the computer section & were gently asked by ANIL if we had any questions. He was quiet, knowledgeable, really helpful & not at all "pushy" ( which can be difficult to deal with... See more

Company replied

Rated 1 out of 5 stars

My sofa collapsed after just 6 months of normal use. Harvey Norman’s response? They blamed me for “plonking” on it and refused to repair, replace or refund it. A sofa collapsing after eight months i... See more

Company replied

Rated 5 out of 5 stars

Five stars for Anil! I had a fantastic experience buying my new laptop at Harvey Norman. Anil was incredibly professional, knowledgeable, and helped me find exactly what I needed without any high-pres... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Carrickmines

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Ireland

  • 01 2996900

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

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4.5

All reviews

(1,102)

9,031 reviews in the last 12 months

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Rated 5 out of 5 stars

Review

Efficient service

23 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Arlene,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!

Many thanks,
Katie.

Rated 5 out of 5 stars

Gayle F in the small appliances section…

Gayle F in the small appliances section in Carrickmines was FABULOUS. Thank you Gayle - you are a credit to the company.

24 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Fiona,

We appreciate your wonderful feedback. We are so happy to hear that our team member provided such fabulous service and was a credit to the company. Thank you!

Many thanks,
Katie.

Rated 5 out of 5 stars

Delivery was quick and seamless

Delivery was quick and seamless. The whole team were very helpful and attentive from start to finish.

26 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Beth,

We appreciate your feedback! We're so glad your delivery was quick and that our team was helpful and attentive.

Many thanks,
Katie.

Rated 5 out of 5 stars

Prompt service

Prompt service. Super polite delivery guys. Very happy!!

20 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Kate,

We're so pleased your service was prompt and our team was polite. We appreciate your feedback!

Many thanks,
Katie.

Rated 1 out of 5 stars

online order

I did an online order. Apparently the item got “lost”. Harvey Norman knew about the issue as they had to send another one to the courier. Not a word from them about it. It’s going to take the guts of 2 weeks to get my item. If I hadn’t enquired about it I’d have no idea why. Absolutely useless.

22 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi keith,

We sincerely apologize for the delay and lack of communication regarding your order. We understand your frustration and are investigating why this occurred to prevent future issues.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Service was good and my favourite store…

Service was good and my favourite store in Dublin.

5 January 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Rajan Shanthaaram,

We're delighted to hear you enjoyed our service and consider us your favorite store in Dublin. Thank you for your kind words!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Seamless delivery

Delivery time was confirmed in the morning and van arrived on time. The delivery men were courteous and quick! Thank you!

25 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Jon,

We are so pleased to hear our delivery was on time and our team was courteous and quick. Thank you for your kind feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Excellent service

Excellent service

22 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Joan,

Thank you for taking the time to leave this review. We are happy to hear of your experience with us.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service

Great service - on time and very quick and tidy.

23 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

HI Veronica,

We're so happy our service was great, on time, quick, and tidy. Thank you!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service

Very quick with emailing me . Very quick collection and very helpful staff in carrickines

17 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Geraldine ,

We're so glad you experienced quick email responses, fast collection, and helpful staff. We appreciate your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Two lovely guys delivered our fridge…

Two lovely guys delivered our fridge freezer
Very polite and kept us updated about arrival

19 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Sue,

We're so pleased to hear our delivery team was polite and kept you updated. We appreciate your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

I ordered the silver instead of white…

I ordered the silver instead of white smeg toaster
I went to swap for a white one and I did that with no issues. Ciara at the till and the other guy were very helpful

15 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Zanele,

We are so glad we could assist you with your exchange. We appreciate your kind words about our team's helpfulness.

Kind Regards,
Kevin

Rated 2 out of 5 stars

One item was delivered wrong ,I asked…

One item was delivered wrong ,I asked to change you requested to give back the item (witch I have no problem) and I asked to organise courier for 18:00 when I at home and not at 8:00 in morning when in in work .so I still don't have the item I order .so it's very disappointing experience.

17 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Mangirdas Vilutis,

We appreciate you bringing this to our attention. We understand your frustration regarding the incorrect item and the inconvenience with the courier schedule. We are actively looking into this to ensure a resolution.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Exceptional Gayle and Great team

I just Visited Carrickmines having made a stock enquiry on the phone with a very helpful Connor.
Dennis in the Store was very helpful and he passed me over to the Loveky Gayle Who knew all about the Iron and Ironong Board cover that I bought.
When I needed a foam underlay for the Board later I phoned Gayle Who went out of her way to help me and solved the Problem

20 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Fergus,

We are so glad to hear about your positive experience with us! It's wonderful to know our team provided such helpful service. We truly appreciate your kind words.

Kind Regards,
Kevin

Rated 5 out of 5 stars

The delivery was fast and efficient

The delivery was fast and efficient, the guys were great.

13 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

HI there,

We're glad to hear your delivery was fast and efficient, and our team was great.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Click and collect very slow

Click and collect very slow - ordered on a Sunday and notified to collect on the Wednesday - when doing order I confirmed that store had stock so why did it have to come from the depot?

16 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Carol Ellis,

We appreciate your feedback regarding the click-and-collect delay. We understand your frustration with the wait and the stock query. We are reviewing our processes.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Your guys were courteous

Your guys were courteous, prompt and kept me informed by way of a phone call to confirm time and double check address. They were friendly and efficient, lovely lads.

18 June 2026
Unprompted review
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

Hi Nuala Smyth,

We appreciate your feedback! We're happy to hear our team was courteous, prompt, and kept you informed. We're glad they were friendly and efficient.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Great service

Great service

12 June 2026
Harvey Norman Ireland - Carrickmines logo

Reply from Harvey Norman Ireland - Carrickmines

HI Cailin,

We appreciate your feedback. We are happy you received great service.

Kind Regards,
Kevin

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