Mark and Adrian in Harvey Norman were so helpful and flexible given that we changed our minds on a number of occasions. Mark and Clarke, the delivery men, couldn’t have been more helpful and knowledge... See more
Company replied
Location
Switch locationUnit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR Belfast, Antrim, GB
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See what reviewers are saying
The delivery drivers were truly professional thought we’d have difficulty getting the sofa in situ upstairs as it was a narrow staircase and a sharp turn at the top but they were in and out with no fu... See more
Company replied
Delivery within a few days of order being placed. A moment of panic when we discovered it was not on the delivery docket that we’d paid for removal of our old mattresses, but delivery guys checked... See more
Company replied
The delivery men where lovely, very friendly, rang to keep me informed about delivery, respectful and professional, I am delighted with the service received...Staff inside store friendly, helpful and... See more
Company replied
Company details
- Department Store
- Bedding Store
- Computer and Accessories Store
- Electronics Store
- Furniture Store
- Sofa Store
Written by the company
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Contact info
Unit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR, Belfast, Antrim, United Kingdom
- 028 9038 9600
4.8
Excellent
296 reviews
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Great service and honoured discount
Came in today and went to the tech section, found a camera for an extremely good price. Aaron came over to us and asked if we needed anything, and offered to let us look at the camera for a bit. Went and had some drinks at the Cafe and decided to go and get the camera. When over and told Aaron we were interested and he went straight over and got it for us. It claimed it was on sale by the price tag, but apparently there wasn't one going on. Aaron honoured it for us, which was really great service, and we left with an extremely positive experience. Really friendly staff, would definitely go again, and would recommend to family and friends.
19 May 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Boucher Road
Hi Anthony,
We're truly delighted to hear about your wonderful experience with us! It's fantastic to know that our team provided such great service, especially in honoring the price for you. We appreciate you sharing your positive feedback and look forward to welcoming you, your family, and friends back again soon.
Kind Regards,
Kevin
items delivered on time giys were…
items delivered on time giys were fantastic left the item where I needed it. brilliant service
19 May 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Boucher Road
Hi Pearse,
We're so glad to hear you had a brilliant service experience with us! Thank you for your kind words.
Kind Regards,
Kevin
Thanks to Anna and Craig
Thanks to Anna and Craig. Anna was very friendly and helpful when choosing a Ninja FlexFlame barbecue and Craig gave us a great deal on both the BBQ and a fridge. Very pleasant buying experience!
11 May 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Boucher Road
Hi Brian,
We're happy to hear that you had a pleasant buying experience! We appreciate your kind words about our team members and are glad they were helpful in your purchase. Thanks for your positive feedback!
Kind Regards,
James
Very quick and nice service by Anna
Very quick and nice service by Anna. Very much recommended 😀
10 May 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Boucher Road
Hi Krzysztof,
We're happy to hear that you received quick and nice service. We appreciate your recommendation and positive feedback; thank you!
Kind Regards,
James
Lawrence was a very informed salesman…
Lawrence was a very informed salesman and was well able to access what I was looking for and best match to suit me coffee needs. Bought a Sage but will be back for my Miele fridge and freezer, and robot Hoover based on this experience.
8 May 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Boucher Road
Hi Jean,
We're happy to hear that you found our sales team member helpful in matching your coffee needs! We appreciate your intention to return for future purchases, and we look forward to assisting you again.
Many thanks,
Katie.
Really nice fellas couldn’t have been…
Really nice fellas couldn’t have been more helpful, thanks
2 May 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Boucher Road
Hi Babs,
We are so happy to hear that our team was helpful. We appreciate you taking the time to leave us this great feedback!
Kind Regards,
Kevin
The guy's were very helpful and tidy…
The guy's were very helpful and tidy took every bit of rubbish away with them highly recommended
30 April 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Boucher Road
Hi Robert,
We're glad you enjoyed your experience, and we appreciate your recommendation. It's great to hear the team was helpful and left your place tidy!
Many thanks,
Katie.
Delighted with our new sofa from Harvey…
Delighted with our new sofa from Harvey Norman. The Boucher Road store has the BEST staff.
Delivery as always was very efficient. Same guys have delivered to us before and they are so friendly and helpful and take all packaging away. 5 ⭐️service all round!
30 April 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Boucher Road
Hi Eilish,
We're delighted you're pleased with your new sofa. It's great to hear that our team at the store provided excellent service and that you found our delivery efficient and helpful. Thank you for your positive feedback!
Many thanks,
Katie.
The staff called adam is very helpful…
The staff called adam is very helpful and also very helpful with the product I need also polite it is a very good place in would recommend going there again ge is a very helpful staff
29 April 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Boucher Road
Hi Ryan,
We're happy to hear that our team member was so helpful and polite! We appreciate your recommendation and are glad you had a positive experience.
Kind Regards,
Katie.
Excellent service from staff in Harvey…
Excellent service from staff in Harvey Norman's shop to delivery timing and very efficient installation.
29 April 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Boucher Road
Hi Mrs E Curran,
We appreciate you sharing your experience. We're happy to hear that you received excellent service, prompt delivery, and efficient installation.
Kind Regards,
Kevin
Very good tracking of the delivery and…
Very good tracking of the delivery and delivery driver and helper was very nice to bring them in. Appreciate it. The delivered good were spot on and no damage. Very pleased. Thank you
25 April 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Boucher Road
Hi Ionut,
We're happy to hear that you were very pleased with the delivery tracking, our team's service, and the condition of your delivered goods. We appreciate your positive feedback!
Kind Regards,
James
On time delivery and very pleasant and…
On time delivery and very pleasant and efficient team
24 April 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Boucher Road
Hello,
We are happy to hear that our team was efficient and punctual. Thank you for your positive feedback; we appreciate it.
Many thanks,
Katie.
Great service
Great service, polite and friendly. Did a great job for delivery , given the lift didn’t work today. Thanks all
18 April 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Boucher Road
Hi Baharak,
We appreciate you taking the time to leave us this great review. We're happy to hear that you had a positive experience. Thank you for your feedback!
Kind Regards,
James
The sales consultant that spoke to us…
The sales consultant that spoke to us was friendly very knowledgeable and helped us every step of the way. I would like to say thank you to Jolene in the Boucher road store, she is a credit to the company
4 April 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Boucher Road
Hi Brian,
We appreciate you sharing your positive experience. We're happy to hear that our sales consultant was helpful and knowledgeable. Thank you for your kind words!
Kind Regards,
Kevin
Great customer service from Teresa
Teresa was excellent and extremely helpful. She explained the process very clearly and ensured we felt confident in our purchase of a new bed and mattress.
11 April 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Boucher Road
Hi Emma,
We're happy to hear that you felt confident in your new bed and mattress purchase. We appreciate you taking the time to share your positive experience with us.
Kind Regards,
Kevin
Great service kept posted of arrival
Great service kept posted of arrival
Time and guys were very nice - took all
Packaging away and left place as they found it 👍
11 April 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Boucher Road
Hi there,
We're happy to hear that you had a positive experience! It's great to know our team kept you informed and provided excellent service, leaving everything tidy. Thanks for the feedback.
Kind Regards,
Kevin
Excellent
Excellent, kept us informed about time, took just minutes to remove old mattress and put on new one
10 April 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Boucher Road
Hi Fionnuala,
We're happy to hear that our team kept you informed and efficiently installed your new mattress. Thank you for your positive feedback and time!
Kind Regards,
James
Carl is always great
Carl is always great. Knowledgeable and helpful he is always on top of everything I need to get my appliances delivered and installed.
10 April 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Boucher Road
Hi EJ,
We're happy to hear that you had such a positive experience! It's great to know that the assistance you received was so helpful in getting your appliances delivered and installed. Thank you for your feedback!
Kind Regards,
James
Double bed assembly
The two guys were on time very pleasant & professional They did an excellent job very clean & tidied up after themselves I’m really pleased
9 April 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Boucher Road
Hi Lynne,
We're so pleased to hear that you found the team pleasant and professional! It's great to know they did such an excellent job and tidied up well.
Kind Regards,
James
Super quick delivery and installation
Guys were great, really quick putting sofa together and good craic. Arrived dead on time and removed all packing. Thanks
8 April 2026
Unprompted review
Reply from Harvey Norman United Kingdom - Harvey Norman Boucher Road
Hi Eimear,
We're happy to hear that the assembly was quick and enjoyable! We appreciate you highlighting our team's punctuality and the removal of packing materials. Thanks!
Kind Regards,
James
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