This was received really quickly, well packaged and with clear instructions ( we ordered from 2 companies, other no instructions & terrible live chat ) Amazing light, just what we wanted looks... See more
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Harper is a fashion concierge service that brings you the in-store shopping experience, whenever and wherever you wish.
Contact info
NW5 1TL, London, United Kingdom
- 0333 939 8123
- service@harperconcierge.com
- harperconcierge.com
Replied to 76% of negative reviews
Typically replies within 1 week
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In the comfort of your own home
It was so lovely to be able to try on the boots at home .
My style concierge Glyn was so helpful and I am thrilled with the service
Highly recommend this service
Highly recommend this service . No financial outlay or restrictions on the number of pieces . Honest feedback and style tips.
Stress and hassle free, a game changer for me!
Thanks to Carmel
Excellent service
Excellent service. Shopping without leaving your home.
Great service that allows you to try on…
Great service that allows you to try on clothes before buying in the comfort of your home! Incredible for getting over the initial resting inertia for online shopping. Would use again!
This was a fantastic experience!
This was a fantastic experience!! Anita was amazing, professional, great product knowledge, patient and most importantly personable. I will definitely use the service again!!
A game-changer and a treat for shoppers short on time/energy!
Was slightly hesitant about using the Harper Concierge service but so glad I did!
Super convenient, could order multiple styles and sizes without paying upfront and simply handed back the items that I didn’t need. No faffing with return labels and post/shop returns. No checking for refunds.
At the end of the visit, my stylist even arranged to order a different size item that I hadn’t originally thought to try, for home delivery at not extra cost.
My Stylist, Rochelle, was superb and ensured that the whole experience was fun and not at all pushy/‘salesy’. It really felt like a little treat to myself rather than a drawn out trip to the shops.
I will be looking out for Harper in future and will definitely recommend to others!
Great service and experience
Great service and experience. Saved me so much time, and received some genuine and very valuable advice from a great stylist.
I love that I can choose as many items as I like and try before I buy in the comfort of my home.
Great service right to your doorstep. I love that I can choose as many items as I like and try before I buy in the comfort of my own home. However, I have a suggestion to enhance the experience even further. The current 40-minute window feels a bit limited when I want to try on 10 or more pieces. With just 4 minutes allocated for each item, it's challenging to make fully informed decisions, and I often find myself skipping some pieces altogether. Extending this timeframe would allow for a more thorough experience and ensure that I can explore every option.
Amazing service from Harper concierge…
Amazing service from Harper concierge service to try items at your home and their stylists are really great. Purchased items from them without leaving the house.
Always a pleasure to use
I have used Harper service several times and on each occasion found it to be a very pleasant experience. It is super efficient and delivery is discreet. The stylists who deliver the items are polite and willing to advise in an impartial way. The service is more expensive than the mail delivery but is worth it in my view (considering the cost of travel to the shop time and effort the fee is quite reasonable). Only items that are chosen are billed to the card. Super service!
Convenient stylist service at home!
First time using this service and I would highly recommend it! Stylist Toni was lovely and she was super helpful. Only purchase the items you keep, try items on with separates already in your wardrobe, no trips to the post office for returns. I will definitely use this service again.
Would definitely recommend.
I bought two lights and delivery and communication was excellent. Would definitely recommend.
Glyn was lovely arrived promptly quick…
Glyn was lovely arrived promptly quick turnaround sadly dress wasn’t to be but really useful if your shirt in time like me. Will use again
Just love this service so much
Just love this service so much. Stylists are lovely and super helpful, I love that I don’t have to take things back and that I can order multiple items and sizes with no obligation. Please get more brands!
Excellent value & convenience
My first time using this service and I thought it was excellent! Great value for money and so convenient. Carmel was a delight and made the experience even more pleasurable. She informed me they offer a multi brand service which I didn’t know about as I had only used the service for one brand order. I will definitely be using Harper again in the very near future.
Great service
Great service and so helpful to try on the clothes before you buy.
Incredibly convenient shopping service
What an incredibly convenient service! So nice to try clothes on at home and then not to have the inconvenience of returning the ones that you don’t like!
Love the convenience of trying many…
Love the convenience of trying many pieces at home especially as a new mom with a baby. My advisor Carmel is wonderful, very patient. Would definitely recommend!
Very smooth and efficient service made…
Very smooth and efficient service made possible by Carmel who was friendly and professional.
Marvellous Service
I have forgotten the lady’s name but she arrived punctually, was very friendly and professional. I tried on one of two coats that had been selected in an extra small but it was enormous. I told her it was far too big and she agreed, and also said the cut did not suit my shape. How refreshing to have honesty from someone who could otherwise have tried sales talking me into buying it. Well done for brilliant service and thank you for sending me the lovely lady to my home. A real treat!
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