Harley Street Hearing Reviews 

Changed my life. Getting the right hearing aids is life-changing. A very professional service, with good follow-ups.

Matt Frost was excellent
Very thorough, efficient and knowledgeable

I met the YouTube hearing sensation, Matthew Allsop, today. He carried out a remarkably thorough and fascinating review of my hearing and adjusted my hearing aids with new ear tips and updated programming.

I now properly understand how my hearing aids work, and although I haven’t yet tested them in a packed pub, I can already notice a significant improvement in how they perform.

I’m absolutely delighted that I chose Harley Street Hearing — and Matthew in particular.

I saw Joyce today at 127 Harley Street. It was my first year follow up.
She was kind, attentive to detail, thoughtful, professional, friendly and very good at her job. She answered my questions carefully and was very informative.

Caring and efficient service from well-trained, friendly, helpful experts. Highly recommended

We took our 9yr old daughter due to issues with balance and saw George. He was patient, kind and explained everything so clearly. My daughter felt totally at ease after being very nervous to start with. We really appreciated George’s manner and knowledge. We would highly recommend Harley Street Hearing.

Excellent care, thorough diagnostics, a wide range of device options and prices. Highly recommended for anyone with hearing issues.

I was impressed with Matt Frost’s professionalism, clear explanations and empathetic manner. He made the process of wax removal and hearing test very straightforward, efficient and ultimately reassuring. A warm welcome from the receptionist and helpful admin staff made my first visit to an audiology clinic a very positive experience. Thank you.

Excellent care from Harley Street Hearing. I came away from the first appointment with full knowledge of the mechanics of hearing loss and the available support devices to choose from. After a full diagnosis, at the second appointment I had a fitting and the ongoing service options explained to me fully. The ‘extra mile’ is the overall approach taken to client care - kind, thorough and supportive. Thank you Matt Frost and colleagues!

Having been a regular visitor to the HSH team over the past few years, I have come to expect nothing less than the five star treatment I receive at each and every appointment. Once again, the reception and service received was nothing short of exceptional.

Having had a bad experience of (unsuccessful) wax removal by a well-known high street brand, I turned to Harley Street Hearing in some distress for help and reassurance. I got both - from Emer, who is a Senior Clinical Audiologist - and I could not be happier. I won't be going anywhere else in future for anything connected with my ears or hearing. Highly recommend.

Excellent, professional, with advice operating at the top of the spectrum, offering a range of different options but primarily ensuring satisfaction for the client. I could not be happier.

Absolutely an efficient service I received at Harley street. From the reception staff to the mould collecting staff and even payment staff, they were all fantastic. Firstly, the booking experience was smooth and the lady over the phone was very lovely and she took time to explain what may suit me better. The ear mould collecting staff was very nice and made me feel relaxed through the whole process, explaining every detail about the steps he was taking (what’s being done and why). He was done in no time and I felt like I was treated like a valued customer. I was referred to Harley street hearing by someone who’s been there so I definitely will be recommending others too.

So impressed with the kind care and professionalism.

Super quick and professional!

I was very impressed by the service provided by Andreza at Harley Street Hearing. She took the time to understand my particular hearing problems and my experience as a hearing aid user (my current aids were purchased some time ago from another provider). Having tested my hearing, she concluded that re-setting the parameters on my existing aids would improve their performance, which it has. Andreza also explained quite clearly what she was doing and why, and I got the real sense that she was looking to fine tune the aids to meet my particular needs as opposed to simply using the manufacturer’s standard settings.
While I will replace my current aids in time, I did not feel under any pressure to do so now through HSH. A very good experience and I will certainly use HSH again.

Yesterday's hearing aid consultation with Fiona Butterworth at Harley Street Hearing was an exceptional and comprehensive experience. The guidance I received was outstanding, and I am delighted to highly endorse Harley Street Hearing.

Excellent service.

The audiologist Matt Frost was warm and friendly. He explained the process in detail and provided updates as he delivered the treatment which I found really reassuring. Highly recommended,

Excellent! On time, good communication.