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Harley Meds Reviews 

314
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and responsive customer service team for providing clear answers and making the entire medical process completely seamless and easy. People also note that consultations, lab work, and treatments are handled with true professionalism and genuine care, leading to wonderful personal health improvements. Some reviewers were not happy with occasional shipping problems, such as receiving damaged items, alongside refill delays or the overall pricing of medical supplies. A few individuals felt that communication could sometimes be inconsistent regarding specific order requests or ongoing treatment plans.

What people talk about most

Customer service

Reviewers express great appreciation for the customer service, frequently highlighting responsive, polite,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their deep knowledge and professional... See more

Service

Consumers find service to be positive, highlighting a smooth, straightforward, and convenient process from... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an amazingly seamless and... See more

Product

Reviewers highlight positive aspects of product, noting that ordering is simple and shipping is exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was with a previous company that was charging me twice the amount that I'm paying now with Harleymeds. They've saved me a bunch of money on my treatment and the staff have been super helpful answeri... See more

Rated 5 out of 5 stars

Customer service at Harley Meds’s is first rate! These guys are very fast and efficient when it comes to your initial consultation to the medication at your doorstep. Meredith, my rep was so helpful a... See more

Rated 5 out of 5 stars

I’ve been using Harley Meds for about 5 months and everything has been great. I feel amazing. Seriously the difference is night and day. Sleeping better and feel much more energized throughout the day... See more

Rated 5 out of 5 stars

I rarely ever write reviews, but I felt compelled to after the exceptional care I’ve received from Harley Meds (Cody). The service, knowledge, and genuine attention to my health have been outstanding... See more


Company details

  1. Online Prescription Medication Vendor
  2. Weight Loss Service

Written by the company

Harley Meds is a modern Telehealth provider specializing in science-backed health and wellness solutions. With a focus on transparency, innovation, and exceptional care, we help individuals overcome barriers to optimal health and achieve peak performance. Offering services like testosterone therapy, weight loss treatments, and anti-aging solutions, Harley Meds empowers clients to live healthier, more confident lives. Our mission is simple: to make wellness accessible and help people unlock the best versions of themselves.


Contact info

4.8

Excellent

TrustScore 5 out of 5

314 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(314)

145 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve been with Harley Meds for a while…

I’ve been with Harley Meds for a while now. I didn't want write a review to early without actually really experiencing everything the company has to offer and i can honestly say they are amazing! Very helpful and right to the point! On time with the shipments! Perfect customer service! I would highly recommend Harley Meds! To anyone!

28 July 2025
Unprompted review
Rated 5 out of 5 stars

I couldn’t be happier with my…

I couldn’t be happier with my experience at Harley Meds! From start to finish, everything was incredibly easy and completely hassle-free. The team was professional, responsive, and made the entire process smooth. Cody was especially great to work with—he walked me through every step, answered all of my questions, and truly made the experience comfortable and stress-free.

The pricing is more than fair and very reasonable, especially compared to other clinics I looked into. I’m beyond excited to finally be taking control of my health and can’t wait to start feeling better again. If you’re considering TRT, I highly recommend Harley Meds. They’ve made the journey easy, affordable, and empowering!

21 July 2025
Unprompted review
Rated 2 out of 5 stars

Sad Example of a Health Company

Decent Customer Service, But Misleading and Predatory Practices

Customer service is decent, and the company is generally easy to work with — on the surface. But here’s what they don’t tell you: they prey on people who don’t fully understand what they’re signing up for.

Don’t be fooled when they claim they check your labs to determine if you’re eligible for TRT (testosterone replacement therapy). They don’t care what your levels are. Mine were low, and as someone who didn’t know how the process worked at the time, I went for it. Here’s how the pricing breaks down:
• $80 for Labs — Fair enough, this is around standard pricing.
• $180 for the First Month — You get one vial and the necessary supplies.
• $180 for the Second Month — You get nothing.
• $180 for the Third Month — You get nothing again.
• $180 for the Fourth Month — You get another vial.

Let’s do the math:
• Your first vial costs $180.
• Every vial after that costs $540 (since you’re charged $180/month but only receive a vial every 3 months).

Each vial lasts about 3 months at a normal dosage, so why are you paying $180 every month? And to make matters worse, they only send you a receipt for the first payment — after that, no receipts, likely so you don’t realize you’re stuck in a subscription where you’re charged monthly but receive nothing in return.

Bottom line: you’re paying monthly for nothing. It’s not transparent, and it feels like a scam.

Never trust a TikTok influencer with your health. Whether your testosterone levels are normal or low, they’ll push TRT either way — because it’s not about your health, it’s about profit.

7 May 2025
Unprompted review
Harley Meds logo

Reply from Harley Meds

We appreciate your feedback and are sorry to hear about your concerns. However, we’d like to clarify a few important points.

Your monthly subscription does not just cover medication — it includes ongoing medical care, routine bloodwork, physician consultations, and personalized treatment adjustments. This structure is in place to ensure your therapy is monitored and managed safely by licensed professionals.

We are fully transparent about our pricing and what it includes, and we make this information available before any commitment is made. Our support team is always here to explain the process, billing, and treatment schedule in detail.

If at any point something wasn’t clear to you, we encourage you to contact us directly. We're committed to improving our communication and service for all patients — but we take strong exception to the suggestion that we are predatory or misleading. That is simply not the case.

We understand that not every patient experience is perfect, but we stand by the integrity of our care and invite you to reach out so we can personally review your case and ensure all your concerns are addressed.

Rated 5 out of 5 stars

The staff was extremely friendly and…

The staff was extremely friendly and helpful. Extremely knowledgeable about the TRT treatment. I have trusted them every step of the way and I would recommend them to anyone. I’m just getting ready to start treatment so I’ll leave another review in three months or so.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Mike Harleymed

Pat Henrymed , now Harleymed patient. So far I’ve had an excellent experience with Harley Meds. They do a more thorough blood work exam and the customer service was great start to finish. Told them I had HenryMeds they checked that blood work, they got me switched over and approved quickly and in a timely manner. They gave a veterans discount which I appreciate. My reason to stepping to Harley was 1: Henry had awful customer service and 2: 2 injections a week allowed for no low days. Highly recommend

18 July 2025
Unprompted review
Rated 5 out of 5 stars

The staff is friendly

The staff is friendly, attentive, and genuinely cares about patient well-being. Everyone I talk to always takes time to explain everything clearly and make me feel comfortable. Harley Meds is well-organized. I never feel rushed, and appointments run on time. I highly recommend Harley Meds to anyone looking for compassionate, high-quality care.

Ron G.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

I can’t say enough good things

I can’t say enough good things bout Harley meds. Customer service is top notch…every time I’ve had a question or needed support, they respond quickly professionally and with actual genuine care. The entire process from ordering to receiving my medication has been fast and smooth. Highly recommend. On top of that I feel better than I have in years.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

From the first phone call to getting…

From the first phone call to getting the labs done and getting the prescription harley meds were great! Super informative, they don't rush anything, super helpful and im glad I found them,can't recommend them enough

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Awesome company

Decided to give Harley a shot and have not regretted it. Cody was awesome for the onboarding process. They are very responsive as well as informative when it came to any questions I had. Definitely an awesome experience and I am more than happy with how everything is going. Can’t say enough but I am glad I made the move

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

This Company if Fantastic. They take care of you from the start they answer all your questions, and Cody Stays on top of it I can't wait till my supply comes in so I can get started on my journey to feeling better!

30 June 2025
Unprompted review
Rated 5 out of 5 stars

TRT with harely meds

Been debating starting trt for months and was hesitant because of some of the side effects but after awhile I decided to at least get my levels checked and boy I was low. I booked a call with Harley meds and they were able to answer all my questions and reassure me over some of the concerns. Later that day after my call I got approved and medication was sent. Its been 2 and a half weeks since starting trt. I took my 5th dose this week. Let me tell you even though they say it can take up to 3 months to feel the benefits Im noticing huge changes. My sleep is improving each week. Im overweight and currently take glps and it has enhanced them. Im working with a personal trainer and im having to double my weights when lifting. Im feeling stronger. Im more calm. Even though im overweight im starting to get some definition in my muscles and see the gains. I didnt have any problems with ED or libido before trt but Im definitely seeing some enhancements in that area as well. Harley meds is literally changing my life and my mindset

26 June 2025
Unprompted review
Rated 5 out of 5 stars

So I have been to another clinic before…

So I have been to another clinic before Harley and after not only switching to Harley and saving money but there customer service is top tier they give you enough supplies and listen to all your needs. It makes you feel comfortable and safe I regret not going to Harley before I promise you will not have ANY REGRETS and they give a nice military discount to vets!

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Experience Thus Far

Cody was great, super hard working guy and a great resource. Titi was also super helpful in describing the different options available to me. They move quick and take care of business. I had my consultation on a Wednesday, blood work was done on Thursday, NP called to prescribe on Friday within hours of my results.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

From the start of the subscription…

From the start of the subscription process, Harley Meds has provided nothing short of amazing customer service. Every question was answered promptly and professionally, and they made the entire experience smooth and stress-free. Their team is clearly dedicated to supporting their clients every step of the way. I truly appreciate the care and attention they’ve shown, and I’m excited to begin my journey with confidence, knowing I’m in good hands. Highly recommend

24 June 2025
Unprompted review

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