Harkla Reviews 

62
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional support team, noting that staff members are always kind, responsive, and willing to go above and beyond. People mention that the sensory swings, weighted vests, and other items are high quality, effective, and bring immense joy to their children daily. Some reviewers were not happy with fabric tears or unexpected holes appearing in their sensory swings after a period of use. Conversely, people also noted that the company stands behind its lifetime guarantee, quickly resolving these issues by providing prompt replacements or helpful solutions.

What people talk about most

Product

Consumers find product satisfaction to be exceptionally high, frequently praising the durable quality and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being... See more

Quality

Customers consistently note positive experiences with quality, praising the safe, well-made products that... See more

Staff

Customers had positive experiences with staff, frequently noting that representatives are attentive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot say enough good things about Harkla and their incredible customer care team! We recently received a replacement swing along with upgraded installation hardware, and the entire experience wa... See more

Company replied

Rated 5 out of 5 stars

Incredible customer service. We’ve had our swing for a while and the fabric developed a tear. 3 kids on the spectrum in our house and they ALL love this swing. They love the size, the fabric, the feel... See more

Company replied

Rated 5 out of 5 stars

My daughter loves her compression swing (and it's fun for everyone else too)! My customer service interaction was prompt, helpful and courteous as well. Super reassuring to have a lifetime guarantee o... See more

Company replied

Rated 5 out of 5 stars

Products are great quality, they work! Post sale support is outstanding. Highly recommend it to anyone. They know, and they are very helpful. We have purchased their courses and materials throughout t... See more

Company replied


Company details

  1. Occupational Therapist

Information provided by various external sources

Looking for the best resources for your child with Special Needs? We are here to help and support your family with high-quality products, lifetime guarantees, and free shipping. Whether it's autism spectrum disorder, ADHD, anxiety, or more, we have you covered.


Contact info

4.8

Excellent

TrustScore 5 out of 5

62 reviews

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1-star

No recent history of asking for reviews

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4.8

All reviews

(62)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

I found them when our son was about 2…

I found them when our son was about 2 or 3. I appreciate the information they share. The transparency that all the information may not apply to a specific child. As our now 9 year old child diagnoses came at the at the ages of 4 to 8. This is a process of learning. And what I've learned over the years are REALLY APRRECIATED FOR THEIR HARD WORK AND DEDICATION TO HELP!. IVE ordered the compression sheet when our son was about 3 or 4 he still loves it age the age of 9 now. Same compression sheet money well spent. I ordered his weighted blanket today. I will be googling their sight for information ℹ currently need this week. So yes do try it out the more you learn you may use it to help yourself or someone else.

8 April 2025
Unprompted review
Rated 3 out of 5 stars

Missing items and ripped swing 😔

I ordered the sensory swing for my autistic 3 year old son for Christmas, it came to Christmas Eve and I was getting everything out for the man I’d paid to fit it, and there was items missing, and the swing itself was ripped, no pod to go inside the swing! Just not even able to put up let alone use. This was the only Christmas present I got him as he doesn’t understand presents and money was really tight this year! Im so disappointed. And my son has to go without his Christmas present!

Harkla have refunded and sent out a new swing, still massively disappointed he didn’t get it in time for Christmas but it has been eventually rectified.

24 December 2021
Unprompted review
Harkla logo

Reply from Harkla

Hey Lauren, I'm so very sorry! This sounds like a massive mistake that we'd love to fix.

I managed to find your order and customer service ticket. We've refunded your purchase and got a new swing out!

If we can help make this right in any other way, please don't hesitate to let us know.

Rated 5 out of 5 stars

My child is a young adult now but I…

My child is a young adult now but I wish Harkla products had been around when she was younger. She would have benefited from the Weighted Lap Animal. I did purchase the weighted blanket for her and she reported sleeping much better with it. Thank you, Harkla, for your wonderful products and your great customer service.

3 April 2020
Unprompted review
Rated 5 out of 5 stars

I absoluately love harkla..They have a…

I absoluately love harkla..They have a wonderful customer service department. I call alot and ask lots of questions and they always try to get me an answer..The melatonin Vitamins are wonderful and really help my grandson through the night..Thankyou so much Harkla

21 March 2020
Unprompted review
Rated 5 out of 5 stars

My 11 yr old grandson is on the…

My 11 yr old grandson is on the autistic spectrum. I bought him the Harkla weighted blanket a few years ago. My daughter says he uses it all the time. Sitting on couch, sleepovers and of course, at bedtime. He loves it!

29 February 2020
Unprompted review
Rated 4 out of 5 stars

Heavenly Harkla

I purchased the swing, but was unable to install it properly because we live in an apt, but my son loved it!! Had no issues returning the product. Customer service is very professional and fast. Harkla also sends fabulous emails with valuable information

29 February 2020
Unprompted review
Rated 5 out of 5 stars

I’ve love Harkla products

I’ve love Harkla products! I purchased 1 vest for my autistic grandson & ended up ordering 6 more for other kids in need. I also bought other helpful products. Thank you for making life a bit easier...

29 February 2020
Unprompted review
Rated 5 out of 5 stars

We use the nightime relaxation…

We use the nightime relaxation supplement with our son who is 5 and it has made such a huge difference! He sleeps so much better through the night, we are all happier and more rested! We will definitely continue to use this supplement and couldn't recommend it more emphatically!!!!

28 February 2020
Unprompted review
Rated 5 out of 5 stars

We love Harkla!

We’ve purchased 2 weighted blankets from Harkla (one for my daughter and one for myself), and they are such great quality products. The weight stays distributed evenly and the cover is so soft! We’ve also used their sleep and melatonin supplements with great success. The customer service is fantastic as well. Great company!

28 February 2020
Unprompted review
Rated 5 out of 5 stars

The Customer services service is…Amazing!

The Customer services service is awesome and fast. I had a slight problem with an order and it got sorted out within a minute of talking to them! I got 4 of the weighted blankets and they have been awesome! They have helped me and my kids sleep more restfully.

28 February 2020
Unprompted review
Rated 5 out of 5 stars

Harkla products are quality and…

Harkla products are quality and affordable. We have a weighted blanket, a weighted lap pad that's easily portable, a weighted compression vest and a body sox. My daughter who has autism loves the products and they help her calm to enjoy events and to sleep.

28 February 2020
Unprompted review
Rated 4 out of 5 stars

Nonna and Granddaughter very happy!

I really love my weighted blanket for naps. Too much for night though. It gets too warm after a couple of hours. I think they have changed their filling now and I don't know that I would like the glass beads as much. However, we just gave our 7 year old granddaughter one and she says she loves it. She has dyslexia and is extremely overactive and has trouble settling into rest and sleep. It seems to be helping along with the gummies for helping her relax and fall asleep.

28 February 2020
Unprompted review
Rated 4 out of 5 stars

We go through tough stixx chew tubes…

We go through tough stixx chew tubes like candy. My last order was never delivered. I emailed customer service, got an immediate response and another order was sent out, arriving promptly. She didn't make it difficult or stressful. That's my kind of customer service!

28 February 2020
Unprompted review
Harkla logo

Reply from Harkla

Hey Abby - there must be some confusion. We don't sell tough stixx chew tubes.

We don't sell anything chewable on our website.

We could try to help you resolve this if you'd like, but this isn't about our product.

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