While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, often noting that items are exactly as described and appear to be well-made. Many also appreciate finding unique auto parts and other items that are difficult to source elsewhere. The ordering process is generally considered easy and straightforward, with some consumers highlighting fair prices and good selection. However, some people were dissatisfied with aspects of the delivery service and customer support. There are instances where orders arrived with incorrect items or were significantly delayed, sometimes due to products shipping from China without clear indication. A few customers experienced issues with tracking information or a lack of communication regarding their orders, and some reported problems with product returns or receiving only partial shipments.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the good quality,... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers report fast shipping, with... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report quick order confirmations,... See more

Quality

Clients share positive opinions on quality. Many customers report that products are great, exactly as needed,... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the customer service as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered mudflaps for my car. Wrong mudflaps arrived, sooner than expected, and I notified Harfington. Not possible to return items, however, my payment was returned with an apology for getting the ord... See more

Company replied

Rated 4 out of 5 stars

Ordered stainless mesh. Didn't realise it was coming from China. Arrived in 8 days. Good quality.

Company replied

Rated 4 out of 5 stars

Found replacement parts for bird feeders that I couldn't elsewhere, parts arrived promptly and in good condition

Company replied

Rated 4 out of 5 stars

The 100mm binding posts had excess paint in the threads. The screws would not bite and I thought the thread on the posts were bad. These were fine after I realized I would not cross thread them. O... See more

Company replied


Company details

  1. Electrical Supply Store

Written by the company

Harfington is a professional hardware tools and accessories online store, offer electronics components, industrial equipment, lights and security parts. Buy now!


Contact info

3.7

Average

TrustScore 3.5 out of 5

409 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not satisfied with this item.

Sorry to say, even though I like the dimensions of this display cube, the pieces don't properly assemble together unless you use glue. It would've been so much more convenient if these pieces simply snapped in place.

1 December 2024
Harfington logo

Reply from Harfington

Hi Sean,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.please check your email,sometime mail is in spam.please double-check:info@harfington.com
sorry for this again.
Best regards,
Harfington

Rated 1 out of 5 stars

Never got my order

1 December 2024
Harfington logo

Reply from Harfington

Hi David,
I'm sorry to hear that you're not 100% satisfied with this.I checked your transaction was shipped on Dec.2,and now package is arrival your district.package will be sent to you within these days.
kinldy reminded,package will takes at least 7days for shipping cause you choose standard shipping. our customers service team already contacted you via email,sometime mail is in spam.please double-check:info@harfington.com
sorry for this again.
Harfington

Rated 5 out of 5 stars
Harfington logo

Reply from Harfington

Hi Lisa,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 3 out of 5 stars

Can't get wholesale price if they don't stock enough

Although you did have the item I was looking for you only had a very small quantity I of course was trying to purchase a wholesale order and then because you didn't have the quantity I did not get the wholesale price so I paid more than double for the Rings I ordered. I'm hoping to do business in the future but the quantities available will need to increase dramatically for me to do so

2 December 2024
Harfington logo

Reply from Harfington

Hi Joe,
I'm sorry to hear that you're not 100% satisfied with this.I saw your quantity of ring,you have two.sorry for this could not reaches the condition of wholesale price.if you wanna talk more details of wholesale business,please contact us:wholesale@harfington.com,we can customize project for you.
have a nice day!
Best regards,
Harfington

Rated 5 out of 5 stars

I was able to find exactly what I…

I was able to find exactly what I needed.

1 December 2024
Harfington logo

Reply from Harfington

Hi Mark,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 5 out of 5 stars

Shipping took like 10 days but it was…

Shipping took like 10 days but it was only 4$ so not mad everything came good

30 November 2024
Unprompted review
Harfington logo

Reply from Harfington

Hi Jesus,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 1 out of 5 stars

I have waited so long for a product I…

I have waited so long for a product I ordered from them. I had to chase them, I’m taking about 2 months. Then they tell me it’s back in stock now and they will be posting. A week later they emailed me to say order has been cancelled because product can’t be made. Still haven’t received a refund. Don’t deal with them!! I’m sorry I did and I’m sure my money is gone.

6 November 2024
Unprompted review
Harfington logo

Reply from Harfington

Hi Jennifer,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.please check your email,sometime mail is in spam.please double-check:info@harfington.com
sorry for this again.
Best regards,
Harfington

Rated 5 out of 5 stars

Easy to place an order

Easy to place an order. Tracking was great. Arrived on time.

31 October 2024
Harfington logo

Reply from Harfington

Hi Walter,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 5 out of 5 stars

ball screw covers are high quality

ball screw covers are high quality. they were shipped next day and arrived in the US in about a week. im totally satisfied!

1 November 2024
Harfington logo

Reply from Harfington

Hi T.green,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 5 out of 5 stars

Product delivered promptly

Product delivered promptly

1 November 2024
Harfington logo

Reply from Harfington

Hi Bill,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 5 out of 5 stars

Was perfect for finding small size…

Was perfect for finding small size order for something I couldn’t track down in Australia, shipping was reasonable and fast considering price and distance. Will use again if my project works out

1 November 2024
Harfington logo

Reply from Harfington

Hi Isaac,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 5 out of 5 stars

The choice of products

The choice of products

1 November 2024
Harfington logo

Reply from Harfington

Hi Murry,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 1 out of 5 stars

Comes from China. Takes way too long.

It takes way too long to receive my purchased item. It's coming from China.
I will not be purchasing ANYTHING that comes from China again. Yes. The tracking says i purchased on 11-1-2024
Got to Georgia on 11-9-2024 and today is 9-13-2024. It shows no movements.
So it's been in Georgia for 4 days with no movement. This is really ridiculous.
I will never buy from them again.

30 October 2024
Harfington logo

Reply from Harfington

Hi Steven,
sorry for this inconvenience.I saw your package was sent on 03/11.package usually takes 7days,but will need 3days if you choose our US warehouse or UPS delivery method.our customers service contacted you via email.please notice your inbox,sometime mail is in spam.please double-check~sorry for this again.
have a nice day!
Best regards,
Harfington

Rated 5 out of 5 stars

Harfington's line of Chicago Nuts

Harfington's line of Chicago Nuts, Barrel Nuts, et cetera is quite extensive, yet I was able to find what I needed with only a couple of clicks.

1 November 2024
Harfington logo

Reply from Harfington

Hi Edgar,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 5 out of 5 stars

Very easy to use website..

Very easy to use website... the search & purchase were a breeze.

1 November 2024
Harfington logo

Reply from Harfington

Hi Jacques,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 5 out of 5 stars

Great website!

What a great website, fast easy and informative to use, every fastener you will ever need!

1 November 2024
Harfington logo

Reply from Harfington

Hi Robert,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 4 out of 5 stars

Bought a 100kg uxcell load cell and…

Bought a 100kg uxcell load cell and hx711 amplifier. Works great and arrived relatively quickly.

1 October 2024
Harfington logo

Reply from Harfington

Hi Sereypanha,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 5 out of 5 stars

Delivered on time

Delivered on time

1 October 2024
Harfington logo

Reply from Harfington

Hi Sherrie,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 5 out of 5 stars

Found the right Fiat part for me at a…

Found the right Fiat part for me at a very competitive price. The piece was delivered in a timely manner

1 October 2024
Harfington logo

Reply from Harfington

Hi Kroes,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington

Rated 2 out of 5 stars
Harfington logo

Reply from Harfington

Hi PZ Pearce,
sorry for this inconvenience.I checked your order already shipped on 3rd Oct.now it arrived to local hub.otherwise,you can check your package tacking info via the mail that we sent you before,plz notice this email: info@harfington.com
Best regards,
Harfington

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look