Hardcloud logo
Visit website

Hardcloud Reviews 

223
•
TrustScore 2.5 out of 5

2.3

Shopping & Fashion
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Avoid this company at all costs, I've been messed around by this company of tricksters. I recently purchased Etnies skate shoes, Joslin & on receipt/inspection they have minor defects. I've ask... See more

Rated 1 out of 5 stars

I have not received my products yet, but was asked to give a review. It’s been long enough for me that I forgot I placed an order until Hardcloud emailed me about how I liked there service.

Company replied

Rated 1 out of 5 stars

Delivery took ages and in the end I didn’t received the shoe which were advertised in the picture. Also, the customer service team never got back to me - very poor experience and misleading for custom... See more

Rated 5 out of 5 stars

First class service. Postage quicker than stated. Best price on internet. Good customer communication throughout and to top it all a superb free gift. Not just a mini freebie that goes straight in the... See more

Company details

  1. Shopping & Fashion

Written by the company

We offer an eclectic mix of niche brands and exclusive lines from the more established players in the surf, skate and street clothing market. Brands include Element, Volcom, Stance through to more core brands like Reef. We aim to be your one and only site to visit. Enjoy! We promise to offer you 3 things; great product, great prices and great customer service. We have a dedicated team working behind the scenes. Our product buyers are constantly looking for newest brands (for the fashion conscious buyer) and those must have wardrobe essentials. We’ve worked hard to bring you product you can’t buy everywhere else, we search high and low to find new stuff that’ll make you feel good. For constant reassurance we offer you a price promise. We know you can shop around, you might even find some of the stuff cheaper elsewhere! No problem, we’ll match any price you can find on like for like product. We really do pride ourselves on our customer service and want you to be 100% happy with your experience. We are always here to listen and offer advice should you need it. If you have a question, don’t hesitate to get in touch.

Contact info

2.3

Poor

TrustScore 2.5 out of 5

223 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(223)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

Had never ordered from this company before but I’m happy to say I was very impressed with them. I ordered my swish flip flops on a Friday & they were delivered the following Monday. Excellent service and I will definitely order from them again.

27 July 2018
Unprompted review
Rated 4 out of 5 stars

Love it

Very fast process and good deals with discount at other stores too. Love what they provide

23 July 2018
Unprompted review
Rated 5 out of 5 stars

Really easy to order

Really easy to order and my purchase came well within the delivery timescale, well packaged and as described. Very happy with my purchase and thoroughly recommend Hardcloud

21 June 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look