Avoid this company at all costs, I've been messed around by this company of tricksters. I recently purchased Etnies skate shoes, Joslin & on receipt/inspection they have minor defects. I've ask... See more
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I have not received my products yet, but was asked to give a review. It’s been long enough for me that I forgot I placed an order until Hardcloud emailed me about how I liked there service.
Company replied
Delivery took ages and in the end I didn’t received the shoe which were advertised in the picture. Also, the customer service team never got back to me - very poor experience and misleading for custom... See more
First class service. Postage quicker than stated. Best price on internet. Good customer communication throughout and to top it all a superb free gift. Not just a mini freebie that goes straight in the... See more
Company details
Written by the company
We offer an eclectic mix of niche brands and exclusive lines from the more established players in the surf, skate and street clothing market. Brands include Element, Volcom, Stance through to more core brands like Reef. We aim to be your one and only site to visit. Enjoy! We promise to offer you 3 things; great product, great prices and great customer service. We have a dedicated team working behind the scenes. Our product buyers are constantly looking for newest brands (for the fashion conscious buyer) and those must have wardrobe essentials. We’ve worked hard to bring you product you can’t buy everywhere else, we search high and low to find new stuff that’ll make you feel good. For constant reassurance we offer you a price promise. We know you can shop around, you might even find some of the stuff cheaper elsewhere! No problem, we’ll match any price you can find on like for like product. We really do pride ourselves on our customer service and want you to be 100% happy with your experience. We are always here to listen and offer advice should you need it. If you have a question, don’t hesitate to get in touch.
Contact info
Unit 11 Riverside, Sir Thomas Longley Road, Medway City Estate, ME2 4DP, Rochester, United Kingdom
- 01634 731307
- hcsupport@hardcloud.com
- hardcloud.com
2.3
Poor
223 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service. Item received as described, only a few days for delivery and great value for money
5 August 2019
Unprompted review
Be carful - wrong product images
Delivery took ages and in the end I didn’t received the shoe which were advertised in the picture. Also, the customer service team never got back to me - very poor experience and misleading for customers.
15 July 2019
Unprompted review
Great service!
4 July 2019
Unprompted review
Item not recieved after 2 weeks since…
Item not recieved after 2 weeks since dispatch confirmation
No response to my email to customer service regarding this!!!
3 July 2019
Unprompted review
Bright sturdy wallet
Bright sturdy wallet, bought to replace previous similar wallet which was looking well used after a couple of years!
1 July 2019
Unprompted review
My go to for Stance socks!
Amazing selection of stance socks and international delivery arrived in only a few days - very happy with my order!
13 June 2019
Unprompted review
Great customer service
I had an issue with the flip-flops I ordered being out of stock after the order & payment had been processed but soon received an email explaining this. I was swiftly offered an apology followed by an exchange or full refund. I opted for an exchange & received my order special delivery for the inconvenience.
Their customer service has been impeccable & the flip-flops are so comfortable & great quality. I would definitely recommend.
30 May 2019
Unprompted review
First class service
First class service. Postage quicker than stated. Best price on internet. Good customer communication throughout and to top it all a superb free gift. Not just a mini freebie that goes straight in the bin but a superb animal Beach towel that I simply wasn't expecting. One happy customer. 10/10.
23 May 2019
Unprompted review
--- Hey Joe.
Hey! first all, thanks. And thank you for all good work. The items are excellent. I'm very pleased. I'll recommend all my friends hardcloud. You gotta my 5 stars, good work, Joe Carvlho.
---Thanks .
14 May 2019
Unprompted review
Really pleased with quality and given…
Really pleased with quality and given it was half price, even better. I have just been to a fashion store and out of interest looked at their animal print belts. All plastic and poor quality and cost the same or more than this belt. Would definitely recommend
7 May 2019
Unprompted review
Lovely Belt just what I Wanted Made…
Lovely Belt just what I Wanted Made very well good quality Leather,
27 April 2019
Unprompted review
The Roxy bag is just what you would…
The Roxy bag is just what you would expect from Roxy, perfect size as described and great quality for a reasonable price my wife is very happy!
20 April 2019
Unprompted review
excellent shoes
I was pleased with these shoes.. well made and efficiently sent.
12 April 2019
Unprompted review
Good quick delivery and fair prices
2 April 2019
Unprompted review
Great product
Great product. Company easy to deal with .. good communication, very quick delivery & product well packaged.
7 March 2019
Unprompted review
Super service
The team at Hardcloud were great at responding to my queries and they got my order to me really quickly. Good service as always.
27 February 2019
Unprompted review
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