Happy Snap Gifts Reviews 

106
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 25 reviews, reviewers generally had a great experience with this company. Loyal customers frequently praise the amazing quality of personalised items like banners, cushions, and fabric bunting, noting how incredibly clear the printed pictures turn out. People also mention that online orders arrive very quickly, providing wonderful and emotional gifts that genuinely bring true joy to family celebrations. Some reviewers were not happy with certain products, pointing out poor print quality, faded fabric material, or masks requiring tedious self-cutting. A few other consumers also noted unexpected delivery delays or experienced frustrating issues with custom luggage tags snapping completely during the transit process.

What people talk about most

Product

Customers consistently note positive experiences with product, sharing their delight over items like photo... See more

Quality

Consumers find quality to be ambiguous, with mixed experiences reported across various products. Many... See more

Order

Users describe positive interactions with order processes, noting that products are easy to purchase and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely delighted with my personalised make up bag from Happy Snaps. I had a slight issue initially but Suhayl, in Customer Services, was extremely helpful. I will definitely be ordering from th... See more

Company replied

Rated 5 out of 5 stars

Amazing personalised photo bunting for sister’s surprise 50th. Easy to order and arrived quickly. So nice to have cloth material and not plastic! Flutters beautifully and looks great outside or in... See more

Rated 5 out of 5 stars

Order a pet cushion for my son, paid extra for express delivery and received it within 24 hours! He was thrilled with it and it was great value for money (I got the large). The photo turned out great... See more

Rated 5 out of 5 stars

I got one for my friends daughter, she absolutely loves it! Very well made, I would definitely recommend. I have recommended to others who have also got the same product & they love it too!


Company details

Information provided by various external sources

We print your favourite photos on a range of stunning gifts such as Personalised Photo Mugs, Photo Panels, Photo Cushions, Canvases and so much more.


Contact info

4.1

Great

TrustScore 4 out of 5

106 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(106)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought two dog face cushions for…

I bought two dog face cushions for gifts for my two children as we had recently lost our family dog. The delivery was on time. when I opened the package I was so pleased with how they came out the picture was very clear and I loved the detail of the shape of the cushion. They really bring joy to us to see and be able to cuddle them. I would definitely recommend happysnagifts. (Rated 5 / 5 stars)

31 May 2026
Unprompted review
Rated 2 out of 5 stars

Tags snapped on first use

Ordered two personalised luggage tags. One arrived in the wrong colour. It was quickly re produced - but again in the wrong colour and with the postcode lower case. They apologised and refunded the hefty next day delivery fee. Both tags snapped during transit. Do not buy these tags if you check your bag. Added a review to their website which has yet to be published.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

We bought these case tags for my newly…

We bought these case tags for my newly wed son and his wife for their cases to go on honeymoon. A picture of their fur baby hit the mark whilst they were away from her. Sadly one of the tags snapped whilst away. Happy snap team had no issues in replacing the order and they were waiting for them on their return along with their fur baby. Great service from the team there, highly recommend

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant product and even better customer service…

Brilliant product and even better customer service!

I placed 2 orders, one slightly after the other, and when I realised delivery might be tight, timing wise, I gave them a call to see if I could pay extra for the superfast delivery and the very helpful chap told me no need to pay extra he appreciated my order and would go and personally make sure it was processed and sent out that day.

Absolutely brilliant in today's age to get straight through to a real person and have them actually be helpful without complaint.

Will definitely use this company again!

7 July 2026
Unprompted review
Rated 5 out of 5 stars

So good, I've ordered again

Bought the masks for my brothers 40th, they’re so good we’re buying some for his fiancé for the wedding. Must recommend the “already done” version as cutting out those little eyes would have been a pain!

25 June 2026
Unprompted review
Rated 5 out of 5 stars

This company has the best customer…

This company has the best customer service I've ever experienced. Becky was just brilliant and sorted everything for me, quickly and professionally. The Masks were a huge hit. Thank you so much 😊 No one took a photo of everyone wearing them before the birthday girl arrived 🙈

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I got one for my friends daughter, she absolutely loves it! Very well made, I would definitely recommend. I have recommended to others who have also got the same product & they love it too!

27 February 2026
Unprompted review
Rated 1 out of 5 stars

Quality of mask

Quality of mask, print very poor, and the cutting out was shocking, blunt lines and just very bad quality , wouldn’t use again!!

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Would buy again

Love the passport holder I bought as a gift special photos were added to it and the recipient was emotional. Quick service as well (Rated 5 / 5 stars)

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Double-sided collage photo cushion 36cm x 25cm - AMAZING!!

Years ago I ordered a small double-sided photo collage cushion for a friends 50th. It turned out fantastic and recipent loved it. I never wrote a review back then but chose to order the same product for Mother's day. I chose to put 10 photos on the back and front of my favourite photos of myself and my beautiful 92yr old mum. She absolutely loved the cushion and loves how soft it feels as well. It will be treasured. Will order again from the company. Sent so quickly as well. Thank you.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Not a mask

I ordered a mask and received an A4 sheet of paper with a face on it with a separate elastic band. I was expecting a mask. Now I will have to cut it out myself and attach the band. I am very disappointed and will not be using this company again.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Took a risk due to the mixed reviews…

Took a risk due to the mixed reviews but happy I did, brought a personalised face pillow and I’m super happy with it and the making and delivery process was SO fast!
Really pleased will be ordering again thank you :)

31 January 2026
Unprompted review
Rated 1 out of 5 stars

I bought some scrunchies too

I bought some scrunchies too. The material was terrible very starched ,It was faded. I had personalised in the print was terrible. My advice don’t bother I’ll throw them in the bin.

15 December 2025
Unprompted review

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