Happy Motor Finance Reviews 

183
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Every time I phoned, within seconds I was transferred to my dedicated account manager, Megan. When I say dedicated, this girl went above and beyond, nothing was too much trouble from start to finish,... See more

Company replied

Rated 4 out of 5 stars

A big thanks to Aaron for arranging the finance on our new car, it was completed very quickly and efficiently.

Company replied

Rated 5 out of 5 stars

After speaking with Leon he made sure all details for my purchase went very smoothly, nothing was to much trouble for him. always in contact letting you know how things were progressing. personally ca... See more

Company replied

Rated 5 out of 5 stars

Great service all round from Zach. I approached HMF to establish whether I could say any money by switching my existing car loan from another provider. Within minutes, Zach had a loan agreed at a sign... See more

Company replied

Company details

  1. Car Finance and Loan Company

Written by the company

Get an instant online decision by using our quick and easy form, you will get an instant decision in a matter of minutes with no impact on your credit score. Find your dream car from any reputable dealer nationwide and find the car that suits you, and your budget. Sign and collect your new car once we have dotted the I's and crossed the T's. We'll do the rest of the paperwork. OR Refinance your current vehicle to save money on your monthly payments. The old-fashioned way of buying a car is to get the car finance at the same place where you buy the car. However, this may not always ensure you get the best deal, which is why using a car finance comparison service is important. If you get your finance from Happy Motor Finance, you are buying your car from a position of strength, since you will know your budget. Often, dealers can only offer a limited number of deals from a finance company. But at Happy Motor Finance, we have many lenders on our panel. Meaning, we can make sure you are getting the best finance deal for yourself when you use us to compare car finance. Plus, we do all the admin, paperwork, and negotiations with the dealer. Because this way, you can drive straight off in your newly purchased car instead of spending hours in the dealer’s sales office.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

183 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(183)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Friend, helpful and patient. Knowledgeable and reassuring. This company helped when nobody else could in regards to finance, and Leon was exemplary.

21 August 2024
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Thanks Chelcie for your review - Glad we made you HAPPY :)

Rated 5 out of 5 stars

Amazing advisor and a confident customer

Kirsty has been an absolute star the entire way - even when we had to change car last minute, she had it sorted and kept me feeling confident and secure throughout the entire process!

I would recommend her to anyone and whoever gets her as an advisor is so lucky!!!!

15 August 2024
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Thanks for your review! Glad we made you happy :)

Rated 5 out of 5 stars

This company have pulled out all the…

This company have pulled out all the stops, when I thought my credit record was a bit shaky they found a lender willing to fund me and I couldn't be happier with my new car! Thanks to all the team!!

7 August 2024
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Thanks for your review Andrew - Glad you love your car and that we made you HAPPY! :)

Rated 5 out of 5 stars

Fantastic helpful service

Fantastic helpful service, provided the service advertised and more! Kirsty went above and beyond to make the car mine, and had to put up with me being impatient... I know how bad I can be and she still delivered A class service.

2nd review below

Was not expecting to be looking for another car so soon... and this was at no faulty of Happy motors... They handled the issue with my first car rapidly. Damian, Leon on the day of the bad event went above and beyond to rectify the issue and dealt with the dealership.

This meant that Kirsty had to put up with me once again to find another car... and bless her understanding and patience again for dealing with me haha! I eventually found my car, and again Kirsty and happy motors were superb, quick and efficient fro. Auto trader add to the car being at my door... superb. I recommend this team to anyone and will spread their name far and wide.. and sorry to say Kirsty... I will definitely be back again without doubt or hesitation

26 July 2024
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Thanks for your review Toni - Glad we got you sorted and you enjoyed the experience, most of all we are glad we made you HAPPY :)

Rated 5 out of 5 stars

Was very helpful explaining the…

Was very helpful explaining the procedure and patient when financing the car as it was my first time

26 July 2024
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Thanks Mathew for your review - Glad we made you HAPPY!

Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with Kirsty at Happy Motor Finance to secure financing for my new car, and I am beyond impressed with the service I received.

From the moment we connected, Kirsty was incredibly knowledgeable, patient, and attentive to my needs. They took the time to explain all the financing options available to me, ensuring that I could make an informed decision.What stood out the most was their commitment to finding the best possible Car, rates and terms that fit my financial situation.

Kristy navigated through the paperwork with ease, making the entire process smooth and stress-free. A couple of times I was feed up and wanted to give up but Kirsty reassured me that this will workout in the end.

Thanks to Kirsty's expertise and dedication, I am able to drive away in my dream car with a financing plan that works for me.

I highly recommend Kirsty from Happy Motor Finance to anyone looking for a reliable and supportive finance company and representative.

Thank you, Kirsty, for your outstanding service! I appreciate You😊

26 July 2024
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Thanks your your lovely review - Glad we made you HAPPY!

Rated 5 out of 5 stars

I don’t usually leave reviews

I don’t usually leave reviews, but Leon was very professional and let me know every step that the proses was going through, he helped me get my new bike definitely deserves 5 starts!!

19 July 2024
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Thanks Sam for your review! Glad we made you HAPPY!

Rated 5 out of 5 stars

Thank you !

Kirsty was very helpful and her attention to detail was impeccable! She kept in touch all the way through the process and made thing very easy! Thank you!

11 July 2024
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Thanks Richard for your review - Glad we made you HAPPY! :)

Rated 5 out of 5 stars

Kirsty is great!


I recently had the pleasure of working with Kirsty to secure my car finance, and I couldn't be happier with the experience. From start to finish, Kirsty was incredibly helpful and dedicated to finding me the best deal possible. Her expertise and attention to detail made the entire process smooth and stress-free.

What truly stood out was Kirsty's commitment to keeping me updated at all times. She ensured I was informed about every step and was always available to answer my questions. Her proactive communication and genuine care for my needs made a significant difference.

I am thrilled with the outcome and the fantastic deal Kirsty secured for me. If you're in need of car finance assistance, I couldn't recommend Kirsty enough. Her professionalism, dedication, and exceptional customer service are second to none. Thank you, Kirsty!

8 July 2024
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Thanks Ashley for your wonderful review - Glad we made you HAPPY! :)

Rated 5 out of 5 stars

Great company to work with

Had an excellent experience with Kirsty and she helped me throughout all the process and kept me updated. I will say the Lender let us both down taking so long to get things done. But she kept badgering and kept me fully in the loop which I 100% appreciate and is top notch customer service

5 July 2024
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Thanks for your review and kind words Mark - Glad we made you HAPPY! :)

Rated 5 out of 5 stars

Helped me right from the beginning and…

Helped me right from the beginning and helped to pick the best bike for myself can’t thank them enough and what a great team all so very perlite and happy to help you when you need it

28 June 2024
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Hi Hayley thanks for your review - Glad we made you HAPPY!

Rated 5 out of 5 stars

Great customer service

I had fantastic help from Leon all the way through from start to end. He was very patient and considerate with my needs. I would highly recommend this company to close friends and relatives.

28 June 2024
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Thanks for your lovely review and comments - Glad we made you HAPPY!

Rated 5 out of 5 stars

A fantastic customer journey from…

A fantastic customer journey from Kirsty at happy motor finance. Clear and informative information throughout, keeping in touch both message and email platforms. Thank you Kirsty for your support.

24 June 2024
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Thankyou Christopher for your lovely review - Glad we made you HAPPY!

Rated 5 out of 5 stars

Leon made the whole experience very…

Leon made the whole experience very easy and fast .brilliant company to deal with .I would recommend them to anyone .
Thank you happy motor finance

14 June 2024
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Thanks for your great review Mark - Glad we made you HAPPY :)

Rated 5 out of 5 stars

SUPER HELPFUL

SUPER HELPFUL

leon was very helpful throughout the whole process, from the beginning to the end. Also, spoken to a women on the phone who was very patient as this is new to me and i was unsure on a few things.
Amazing Customer Service
Would 100% recommend.
Thankyou!

31 May 2024
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Thanks Evie for your lovely review - Glad we made you HAPPY!

Rated 5 out of 5 stars

Fast

Fast, efficient, polite, professional service.

30 May 2024
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Thanks for your review Simon - Glad we made you HAPPY!

Rated 5 out of 5 stars

Excellent service

Was desperate for a car due to my old one being written off. Applied for finance and the following day i was driving away from the dealership in my new car. Outstanding service provided. Was kept updated and they even found me the perfect car to suit my budget.

29 May 2024
Unprompted review
Happy Motor Finance logo

Reply from Happy Motor Finance

Thanks for your review Amy! - Glad we made you HAPPY!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look