I have using their product for almost 2 yrs now. I have hair thinning and hair loss for past 4 years and the solution did the fix problem around temple areas and back of head which is common in all m... See more
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Click above to get 60% off your first Rx order with code: HAPPYHEADTP60
Hair loss is a huge problem, is psychologically damaging, and can cause intense emotional suffering. Products in the market today are one-size-fits-all, inconvenient to buy, and can come with severe side effects. Consumers are looking for a customized solution with easy and discreet delivery.
At Happy Head, we make it easy to gain confidence by taking control of hair loss with our proprietary topical hair growth medicine, hair products, ongoing support from a dermatologist, and more.
Happy Head is a new leader in telemedicine hair loss solutions, specializing in customized formulas to prevent and reverse hair loss for both women and men. Our core product is a prescription-grade, personalized topical solution that can easily be applied to the scalp and is shipped discreetly to your door. We offer a free doctor’s consultation with every new subscription order.
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11669 Santa Monica Blvd, Suite 101, 90025, Los Angeles, United States
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Maria was very helpful and kind. I wish you'd consider making the shampoo and conditioner vegan as well .

Reply from Happy Head
Avoid this company! Tried this service for over a year, the product did not work at all, they modified the formula and still no results. They make it impossible to cancel the subscription. They make you call in to do so then they torture you to keep the service.
Very dissatisfied with this company.

Reply from Happy Head
They helped me with my requests in a very professional style and everything went smoothly!

Reply from Happy Head

Reply from Happy Head
I had lost almost all the hair on the top of my head years ago. Always hated it. I felt being bald was not me. I kept hoping something would come along that would actually work to grow my hair back. One day I saw an ad for Happy Head and I decided I would try it for 6 to 7 months. If no results by then I would stop. But to my surprise by 6 months I was noticing new hair growing on my head and family members were noticing that I was indeed growing new hair. After using Happy Head for sometime now my head now has hair that I can actually comb.

Reply from Happy Head
Ordering was easy and shipping was fast. However, what i didn't like was, there was no reminder that an order was going to be processed in a day or two, as most subscriptions do...so you get charged and the order placed before a reminder. Also, you have to call to get the subscription cancelled. They then try to persuade you to keep subscription. Even after I repeatedly said to just cancel, they continued, until I finally lost my temper. They said there were questions that were necessary by law, which i call BS. I do alot of subscription purchases. I want to be able to start , pause, stop at my own convenience without having to call, sit on hold, and definitely not have to repeat several times, sternly, to get it canceled. Hard pass for me!

Reply from Happy Head
Prompt reply and action in my situation especially about the products.

Reply from Happy Head
I just finished up a call with Steven. He was so patient, knowledgeable and helpful in so many aspects in helping me get situated with my new account with Happy Head!!!! He answered every question thoroughly and honestly, customer service like I received today with him, rarely exists much anymore. Should you be on the fence about which provider/service to use, I fully endorse this company based solely on my customer service experience today. Steven, if you read these reviews, just know how grateful I am/was for your time and help. You rock!

Reply from Happy Head

Reply from Happy Head
On the administrative/medical side this company was awesome. Very easy to work with. Unfortunately I didn't get to use it very long as I had a skin reaction to the lotion. I really appreciated that they didn't try and argue with me when I cancelled my subscription. Maybe some day I'll be able to try again.

Reply from Happy Head
The place to go for affordable hair treatments been a client for 3 years n love my new hair

Reply from Happy Head
I tried other products and nothing worked. I been using happy head solution for about 1 year and it has made a big difference on growing my hair

Reply from Happy Head
Argel, listened to my issue and helped find what would solve the issue.
Excellent customer service.

Reply from Happy Head
Shout out to Mushi. He understood my issue and resolved it immediately. Outstanding customer service.

Reply from Happy Head
I ordered the following products (shampoo, conditioner, oral pills, the topical ointment, plus the derma roller) because I was appauled at the hair loss from wegovy. I did not like the sticky feel of the topical solution, so I just used it at night. I did start regrowing hair in a little as a few weeks. The derma roller was too intense for my sensitive skin. I did get some more baby hairs on my face though too.

Reply from Happy Head
It was easy and helpful with options. I wanted to cancel but extended the subscription or paused the subscription for six months.

Reply from Happy Head
I canceled with them and now they won't stop calling and leaving voicemails asking me to restart my plan. I've blocked them almost every other day and they just keep getting new numbers, calling and leaving voicemails. Absolutely disgusting and predatory behavior. Keeps filling up my voicemails. I regret this stupid subscription so much. If I new that an entire year past canceling that they'd still be harassing me, I'd never have given this a chance.
EDITED AFTER RECEIVING RESPONSE HERE:
To provide some further context, Happy Head reaching out to previously canceled customers to see if they may still be interested in continuing their hair growth journey after they have canceled then continuing to regularly call, harrasss and leave voicemails from different phone numbers after being blocked is a terrible and predatory business practice. I am familiar and unsatisfied with your products and decided to cancel. If for whatever reason I wanted to come back, I already know how to reach you, because I have before already. How about you stop stalking your past customers instead of trying to act like these business practices you are engaging in aren't excessive or intrusive. If you were sorry, you wouldn't keep harassing past customers as part of your business model. We(past customers) have all of Happy Head's info if we wanted to change our minds and return. Far more likely of a case is that we do not want to buy your products any further and that harassment will just lead to more and more negative reviews instead of return customers. If HH just never harassed me after canceling, I wouldn't have even left a review at all. It's simple, maybe you guys should change your practices concerning calling past customers instead of telling me how to fix a problem you all are creating and that hasn't lead to any changes around being harassed by y'all.

Reply from Happy Head
I had a great experience with Happy Head’s customer service team. I realized at the last minute that I would be away on vacation for more than three weeks and would run out of my hair growth serum before my next scheduled shipment arrived. I reached out to their team, and they responded quickly and handled the situation with real urgency and care. Within 72 hours, I had the product in hand.
It’s rare to find customer service that is both responsive and genuinely helpful, and Happy Head delivered on both.

Reply from Happy Head
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