Love getting my suits from here always arrive fast and if there's any need to return no questions asked just this week alone I ordered a suit which had to be returned a few time's but no problems at... See more
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Review summary
Created with AI, based on recent reviews
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My leather sheepskin bomber jacket arrived within a few days of my order date. Surprised me. Quality was good but the size I ordered (L) was too big on me. Their customer service was some of the best... See more
The company has been fantastic , I originally ordered a floral large suit, but it just too tight. Ordered a second suit in xl, the quality is amazing and after a simple return process, was refun... See more
Purchased 2 suits,slightly too small for my husband. Very quick shipping. Very easy return. Re-purchased one of the suits in a larger size. Got caught up in customs for a few days, not the fault of... See more
Company details
Contact info
1-3 High Street, E13 0AD, London, United Kingdom
- hello@happygentleman.com
- happygentleman.com
4.4
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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I got the wrong sized pants shipped to…
I got the wrong sized pants shipped to me, in very little time the customer service team had responded and gotten my return label ready. The exchanged pair of pants came in quickly. Very satisfied.
28 August 2026
Reply from Happy Gentleman
Dear Alfredo,
Thank you so much for your 5-star review! ⭐ We truly appreciate your support and are so happy you had a great experience with Happy Gentleman.
If we can be of any help, please let us know at hello@happygentleman.com
Best Regards,
Happy Gentleman team
Absolutely amazing suit
Absolutely amazing suit! Amazing customer service!!! Ordered the brown English 3-piece suit, the fabric and detail were better than the pictures! Suit did come in smaller than what I thought my measurements were, but notified HG and they had me mail it back and received another suit within a week! Extremely happy with everything about this company and will be purchasing many more!!!
26 August 2026
Reply from Happy Gentleman
Dear Justin,
Thank you so much for your 5-star review! ⭐ We truly appreciate your support and are so happy you had a great experience with Happy Gentleman.
If we can be of any help, please let us know at hello@happygentleman.com
Best Regards,
Happy Gentleman team
Great experience
Great experience, great product, the quality of service was excellent from beginning to end . Would highly recommend .
25 August 2026
Reply from Happy Gentleman
Dear Patrick,
Thank you so much for your 5-star review! ⭐ We truly appreciate your support and are so happy you had a great experience with Happy Gentleman.
If we can be of any help, please let us know at hello@happygentleman.com
Best Regards,
Happy Gentleman team
Sent wrong pants when i paid extra for…
Sent wrong pants when i paid extra for size upgrade, shirt to small
21 August 2026
Reply from Happy Gentleman
Dear Dan,
Thank you for your review.
We are sorry for the inconvenience caused. Please contact us at hello@happygentleman.com, and we will arrange an exchange for the trousers and shirt.
Best Regards,
Happy Gentleman team
I was pleasantly surprised with the fit…
I was pleasantly surprised with the fit of the suits. They fabric is heavy and has a quality feel. Im glad I changed the pants size from their recommendation, however. I suggest you get measurements before ordering. Im still unsure of why they upcharge for changing pant sizes but still a pretty good price overall.
21 August 2026
Reply from Happy Gentleman
Dear Michael,
Thank you so much for your 5-star review! ⭐ We truly appreciate your support and are so happy you had a great experience with Happy Gentleman.
If we can be of any help, please let us know at hello@happygentleman.com
Best Regards,
Happy Gentleman team
Absolutely insane
Absolutely insane! They shipped my suit and got it to my door in less than a week, I live in Ontario Canada.
19 August 2026
Reply from Happy Gentleman
Dear Marco,
Thank you so much for your 5-star review! ⭐ We truly appreciate your support and are so happy you had a great experience with Happy Gentleman.
If we can be of any help, please let us know at hello@happygentleman.com
Best Regards,
Happy Gentleman team
First class service quality jacket good…
First class service quality jacket good value for money
17 August 2026
Reply from Happy Gentleman
Dear Ron,
Thank you for your review.
Thank you so much for the kind review. We strive to offer the best service possible. If we can be of any help, please let us know at hello@happygentleman.com.
Best Regards,
Happy Gentleman team
I ordered an expensive suit that should…
I ordered an expensive suit that should be delivered within 3 to 5 business days to germany. I needed the suit on day 5. Sadly, my parcel left its origin only after three days. It will arrive today on day 7, two days after the wedding I ordered it for. I especially ordered here for the fast delivery. I rate two stars for fast customer support which was very kind and understanding, but it does not change the fact that the website promoted a fast delivery that did not happen. Sadly I had to rush to get another suit from elsewhere and could not rely on this shop. I will probably return my order. If the delivery date was realistic or if they should change to express delivery I might order again because of the range of suits and the fast customer support
24 August 2026
Unprompted review
Reply from Happy Gentleman
Dear Nicolas,
Thank you for your review.
We’re really sorry the suit didn’t arrive in time for your wedding.
Unfortunately, the original suit was about to be dispatched but didn’t pass our final quality check. We didn’t want to send you a suit that wasn’t up to our standards, so we had to wait for a replacement from our supplier. This caused the delay, and we completely understand how frustrating that must have been, especially as you ordered with the 3–5 day delivery timeframe in mind.
We’re glad our customer service team was able to help, and we really appreciate your kind words about them.
If you would like to return the suit for a full refund, please let us know, and we will provide you with a free return label.
Best Regards,
Happy Gentleman team
Good experience overall
I ordered the suit on a Wednesday and received the package on Friday in rural Wisconsin. I am 6’1” tall, longer torso, and float between 250 and 275 pounds. My chest measures 48” and my waist is 42”. Based on reviews, I ordered a size up and ordered the 50 jacket/waistcoat and 44 trousers. The jacket/waistcoat fits well, and the length is about right coming to mid thumb with a relaxed arm. The trousers are a bit loose but have good leg room and can be easily taken in. Overall, I am pleased with the fit, look, materials used, and customer experience.
13 August 2026
Reply from Happy Gentleman
Dear Doug,
Thank you so much for the 5-star review! We aim to deliver the best suits at the lowest prices. If you need any help in the future, please contact us at hello@happygentleman.com
Best Regards,
Happy Gentleman team
Great online experience
Excellent and quick to respond customer service! Arrival time was faster than expected. Wide variety that I couldn't find at other online vendors.
30 July 2026
Reply from Happy Gentleman
Dear Gregor,
Thank you so much for the 5-star review! We strive to offer the fastest shipping and best customer service. If you need any help in the future, please contact us at hello@happygentleman.com
Best Regards,
Happy Gentleman team
The suit was good value for money but…
The suit was good value for money but wasn't quite what I was looking for. The delivery was quick and was very easy to return with the refund in my bank in no time at all. It was a good experience.
6 July 2026
Reply from Happy Gentleman
Dear Neal,
Thank you so much for the 5-star review! We strive to offer the best service possible. We take pride in our return process. If you need any help in the future, please contact us at hello@happygentleman.com
Best Regards,
Happy Gentleman team
Reply from Happy Gentleman
Dear James,
Thank you for your review.
We aim to offer the best experience the industry has to offer. Reviews like yours say we are headed in the right direction.
If we can be of any help in the future, please let us know at hello@happygentleman.com
Best Regards,
Happy Gentleman team
Reply from Happy Gentleman
Dear Arnel,
Thank you so much for the 5-star review! We strive to offer the best service possible at the best prices possible. Looking forward to welcoming you again soon!
Best Regards,
Happy Gentleman team
Pressly is a great representative.
Pressly is a great representative.. he helped me so much, sent suggestions, answered email’s quickly I couldn’t be more appreciative.. they have a customer for life!
21 July 2026
Reply from Happy Gentleman
Dear Jason,
Thank you so much for the 5-star review! We strive to offer the best service possible with the best prices possible. Looking forward to welcoming you again soon!
Best Regards,
Happy Gentleman team
Reply from Happy Gentleman
Dear Antonio,
Thank you for your review.
We can confirm the pockets are real they are just sewn so no dust enters them. You can cut them easily using a knife or scissors.
Best Regards,
Happy Gentleman team
A great experience…
Purchased a suit then needed to return it. The whole experience was great...
9 October 2025
Reply from Happy Gentleman
Dear Keith,
Thank you for your review.
We aim to offer the best experience the industry has to offer. Reviews like yours say we are headed in the right direction.
If we can be of any help in the future, please let us know at hello@happygentleman.com
Best Regards,
Happy Gentleman team
Reply from Happy Gentleman
Dear Alex,
Thank you for your review.
We strive to offer the best service possible. If you need any help in the future, please contact us at hello@happygentleman.com
Best Regards,
Happy Gentleman team
Lovely quality of material Unfortunately the free tie or shirt was not available and this took away from the whole experience
Lovely quality of material
Unfortunately neither the free shirt or tie were not available this was very disappointing
2 July 2026
Both suits fitted well and was good…
Both suits fitted well and was good value for money delivery service was slow
20 June 2026
Reply from Happy Gentleman
Dear Richard,
Thank you so much for your kind words and 5-star review! We truly appreciate your support and are happy you had a great experience apart from the delivery service. We will keep it in mind and make sure packages arrive sooner. Looking forward to welcoming you again soon!
Best Regards,
Happy Gentleman team
So impressed
So impressed, the quality the ease, and timely delivery, I will be back for more suits.
18 June 2026
Reply from Happy Gentleman
Dear William,
Thank you so much for your review! We truly appreciate every single review and stive to be the best. Looking forward to welcoming you again soon!
Best Regards,
Happy Gentleman team
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