Your Gurgaon office closed long time before.your company shutdown by cheating customers. Reference to enclosed e-air ticket. many times tried to login your web site but not getting OPT to proce... See more
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This travel agency does not refund any money to anyone that’s their first priority .But they do embezzle everyone they can,again their priority. Be it hotel booking or flight ticket or anything else.... See more
Company replied
This site is completely fake. They're claiming a refund of 45 days, but they're not providing any. We're calling customer service now, but call isn't answering. They're not responding. It's been... See more
Worst company. They are fraud makers and not refunding the amount. 10th of july i did the hotel booking but as per hotel team they are not received any confirmation from Happy Easy Go side. Poor manag... See more
Company replied
Company details
Written by the company
Happy Easy Go is an India Based Online Travel Agency which providing Flight Tickets with Lowest Airfare. Book now and Save your Wallet today on our official website!
Contact info
United States
- happyeasygo.com
1.3
Bad
772 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Trap
Worst behaviour, they will keep money after cancellation. Still I have not got my money back.
20/01/2022: Have followed back again and again and mailed multiple number of times (yes with order id and details, and had conversation with customer care), still no resolution. I have left hope of getting back the money and hope from the booking website.
19 December 2020
Unprompted review
Reply from HAPPY EASY GO
Dear Bipin,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
HEG A FRAUD COMPANY! NEVER BUY FROM THIS COMPANY
Hello,
I have gone through the reviews here and it is so sad this is happening with me as well. Same story as others here. Are there any legal options we can take? as in reporting this to government agencies? thanks
18 December 2020
Unprompted review
Reply from HAPPY EASY GO
Dear Mr Sharma,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Only thing matters to them is Money
Due to Covid-19 I got credit shell from Spicejet (they are not charging any cancellation or change fees and also they have paid extra to this site).
But Happyeasygo wants to charge me for change of dates (Guys I do not want to change the dates, It has to be done because of the circumstances). Stop taking benefit of the situation
17 December 2020
Unprompted review
Reply from HAPPY EASY GO
Dear Sheetal,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Need My Refund
Due to COVID my flights got cancelled and the airlines has confirmed the refund to Happy Easy Go, but still the company I don't know on what basis is not returning my money. Its been more than 7 months now.
No updates on my mails, customer care giving excuses.
We should take a legal action against this company.
Also the Govt. should ban this company.
The company just cannot take your money and go away.
14 December 2020
Unprompted review
Reply from HAPPY EASY GO
Dear Wartika,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Never ever book any ticket from this…
Never ever book any ticket from this agency.They will never refund your money.They will play all the tricks.
13 December 2020
Unprompted review
Reply from HAPPY EASY GO
Dear Mr Kumar,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
They are not giving the refund amount…
They are not giving the refund amount of my booking cancelled during COVID 19. Indigo airline have refunded the amount long back. I am behind this issue from mid of November. No responses for mail. Not picking the calls. I had contacted the Online legal india service team, they confirm me that they will resolve the issue in 15 days. Planning to proceed with them.
11 December 2020
Unprompted review
Reply from HAPPY EASY GO
Hi,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Worst Travel portal ever
My ticket got cancelled due to covid and amount got deposited in credit shell. Now I'm trying to book my ticket from past 10 days but no one is picking up the call. Worst customer service ever.
11 December 2020
Unprompted review
Reply from HAPPY EASY GO
Dear Swapnil,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Cheap customer care support
Hi guys, Don't book flights ticket through Happy Easy go site, as support from customer support team are very poor. I want to cancel the ticket due to cancellation of flight due covid 19, last from 4months but still in trouble to cancellation for providing me information about refundable amount.
So many call and mail communication done but member are having poor knowledge and support, thats why total wastage of time. Seeking support from consumer forum.
10 December 2020
Unprompted review
Reply from HAPPY EASY GO
Dear Mr. Gupta,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Worst experience
Worst experience. Airline refunded full amount due to covid restrictions. But they have cut an amount of Rs. 2800 saying it's as per their policy. I had booked through ease my trip the return ticket they are refunding full amount. I don't know for what has happy go easy cut such a huge amount. No service big amount deducted. Very very disappointed.
3 December 2020
Unprompted review
Reply from HAPPY EASY GO
Dear Shridevi,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Earn rather than steal Customer Money
There Customer service will never reply..They do not issue refund even after 6 months of scheduled flight date passed and airlines issued full refund within a week of flight date already.
Keep away from them else it will be a SAD DIFFICULT and TOO LATE.
2 December 2020
Unprompted review
Reply from HAPPY EASY GO
Hi,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
It's been around 15 days since I have…
It's been around 15 days since I have cancelled my ticket but Happyeasygo has not refunded the due amount yet. They are really unprofessional, nobody picks up the call at their customer care number and they have not replied to my email yet.
30 November 2020
Unprompted review
Reply from HAPPY EASY GO
Dear Binny,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Totally Pathetic Service, even after Airlines has refunded they aren't refunding money
Totally Pathetic Service, I booked a flight through them and it got cancelled due to covid and after few months I contacted Indigo and they refunded the amount to them and after 15 days I contacted them for a refund and told them that Indigo has already refunded the amount, they are saying Indigo hasn't refunded the money yet.
30 November 2020
Unprompted review
Reply from HAPPY EASY GO
Dear Raj,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Unfriendly Experience
Unfriendly Experience : My ticket got cancelled due to covid 19 lockdown. Using Happyeasy go site i have booked my Indigo ticket, Indigo has refunded 100% to happy easy go way back, i am following up with happy easy from 3 and half months but till date no refund made.
Never suggest to use this site for anykind of booking
30 November 2020
Unprompted review
Reply from HAPPY EASY GO
Dear Namrata,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Customer care service are pathetic
23 November 2020
Unprompted review
Reply from HAPPY EASY GO
Dear Roshan,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Very Very poor service and very bad experience 👎…
Very Very poor service and very bad 👎 experience in this industry and staff is not cooperative. behavior very poor (female staff)
I have book a ticket. The tickets is canceled for covid ensure tickets value is 5199. today i use the credit note 5199. today ticket value is 4289 but happyeasygo charges is 1250 rupi extra. Not expelnd extra charges detles
I'm so sad 😞 I have call morthen 20 to 30 time. No resolve my complaint
18 November 2020
Unprompted review
Reply from HAPPY EASY GO
Dear Mr Behera,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Never ever book flights from this…
Never ever book flights from this website.
They are big fraudster.
They have not refund our money even after several mail communication .
Government of India should take some legal actions against this .
16 November 2020
Unprompted review
Reply from HAPPY EASY GO
Dear Akash,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
fraud website.
fraud website.. dont book. will demand more money after your payment. they won't refund the previous amount even they will ask that if you dont pay then they will cancel your ticket.
16 November 2020
Unprompted review
Reply from HAPPY EASY GO
Dear Mr. Datta,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
WORST EVER APP TO BE USED
WORST EVER APP TO BE USED. IN PROCESS OF FILING A SUIT AGAINST THIS FRAUD COMPANY WHICH HAS GULPED AN AMOUNT OF APPROX Rs80000 AND NOT EVEN REPLYING TO THE QUERIES BEING RAISED CONTINUOUSLY SINCE MARCH VIA MAIL OR TELEPHONIC CONVERSATION. ONLY HERE FOR FRAUDULENT ACTIVITIES. WILL MAKE SURE THAT NO BODY GOES THROUGH THE ORDEAL I HAVE BEEN THROUGH.
16 November 2020
Unprompted review
Reply from HAPPY EASY GO
Dear Samiksha,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Haven't seen an unprofessional Travel…
Haven't seen an unprofessional Travel Agency like HappyEasyGo. Customer Care representatives are confused about their company's T&C and don't handle the customers professionally.
Govt. needs to intervene here and blacklist the company as they don't provide refund to the customers.
Better to book from Airlines directly rather from travel agents!!
15 November 2020
Unprompted review
Reply from HAPPY EASY GO
Dear Annie,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
Reply from HAPPY EASY GO
Dear Senthilkumar,
We are sorry to hear about your experience and inconvenience caused to you.
You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.
Thank you for your time.
Thanks,
Team Happyeasygo.
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