HAPPYCAR Reviews 43

I just had a most unhappy experience with happycar.com

Happycar.com had great prices listed on their site so I booked a car only to have them contact me to say that for undisclosed reasons, my booking could not be completed but no worries as they had another offer available. Since it was just a little bit more expensive I decided to book that car instead.

Well this happened 2 more times when finally on the THIRD TIME the offer was now not even cheaper than the competition and the location of my rental was moved from the airport to an off site vendor.

This process stretched over a couple or 3 days and completely wasted my time, not to mention I almost missed out on the other legitimate deals that I had found elsewhere AND I had to give my credit card details to happycar.com

After all this, I searched their site again just to see what would happen and sure enough there was the same fantastic deal listed that they have no intention of letting anyone book.

I would avoid trying to book a rental car with happycar.com at all costs unless you enjoy playing bait and switch on the losing end.

Oct 2019 RESPONSE TO HAPPY CAR
Thanks for your response nearly 4MONTHS LATER and also for confirming my 0 star review with a detailed description of your clearly flawed business model.

My 0 star review stands. If you want to waste a lot of time going round and round as Happy Car tries to connect you to a supplier then be my guest.

Whether it be the cause of the supplier or happycar.com, the name of the game in this system is get people clicking on low prices then switch to higher prices based on any number of reasons.

Happy Car needs to take responsibility for its supplier's actions and if the supplier can not fufil the rental contracts as advertised, Happy Car should delist them. As the middleman, it is not acceptable just to pass the buck on to the supplier.

You guys did an awesome job I'm using you again to book in May

Very smooth transaction. The car rental counter had my reservation and name before I got there. I didn't even need to show my voucher. They gave me the quoted price

Clean low mileage car with efficient, polite and professional staff at Sofitel outlet.

Great customer service, great cars.
I have rented several times with happycar (dollar, thrifty and fox cars) and the service is really great (and the cheapest, at least in the Bay Area). Trustworthy.
Also, I asked some questions (by mail and by phone), and they answered really quickly and efficiently.
Happycar is highly recommended.

Overall a positive experience. Thank you.

Easy booking, reliable company, good car en good service, really convenient and best of all super price deals!

Great company, very easy to use.

Nice car . Easy pickup and return

Best price and answered questions I had on specific car and extra driver.

Took the voucher directly to the rental car counter and got the rate quoted on the voucher for the car requested. MUCH better rate than any other I could find online.

Easy online booking, clear communication and process from pick-up to drop-off was very smooth!

Honest & excellent company, will surely use it again and recommend to my family and friends

Staff was helpful and pick up h drop off easy at airport.