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Hansons Auctioneers Reviews 

1,165
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 943 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly approach, making the process pleasant and supportive. The service is often described as professional and efficient, with many appreciating clear communication and a smooth experience, leading to good value for money as items frequently sold for expected or better prices. Conversely, some customers noted substantial commissions and other charges, impacting final proceeds. A few also felt items sold for less than estimated or very low prices. Additionally, reports emerged of items misplaced or sold without proper notification, and some experienced delays in updates.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Service

Customers consistently note positive experiences with service, highlighting the professional and efficient... See more

Product

Users describe ambiguous interactions with product, with some customers expressing delight with items... See more

Price

Clients share ambiguous opinions on price, with some reviewers reporting that items achieved the quoted or... See more

Value for money

People report positive experiences with value for money, with many customers expressing satisfaction that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Clearing my late mother's house threw up lots of bits not wanted by the family. We took several items along to Hansons who were both polite and honest about the likelihood of the items being desired.... See more

Rated 5 out of 5 stars

This is the third (fourth?) time I have purchased from Hansons (from the Derby, Richmond and Banbury branches) and all deliver a consistently top class performance in all the required areas for purc... See more

Rated 5 out of 5 stars

After an initial assessment, two guys turned up to pack. They were friendly and careful and took more than I expected . The initial suction was as expected; some tens did well but most going near bo... See more

Rated 5 out of 5 stars

From first meeting your staff at Kings Croft Hotel, we have had excellent service and have been kept fully informed of all the procedures relating to the auction process. We also were able to view... See more


Company details

  1. Auction House
  2. Art & Antiques
  3. Auto Auction
  4. Collectibles Store
  5. Online Auction Service
  6. Online Marketplace

About Hansons Auctioneers

Written by the company

Hansons Auctioneers Reviews: Discover Why Clients Trust Hansons Again and Again

Because Every Object Has a Story to Tell....

At Hansons, we don’t just auction items - we bring history to life, one treasured object at a time. Whether you’re clearing a collection, finding a new home for a family heirloom, or bidding on a piece that speaks to your soul, we’re here to make every moment meaningful.

CH-with-Bonaparte-Bees-4 GET A VALUATION With over 20 years of experience and a growing network of twelve auction centres across the UK, Hansons is proud to serve sellers and buyers from all walks of life — from seasoned collectors to first-time auction-goers. Our expert valuers treat every object with care and curiosity, searching for the story behind the surface.

Clients return again and again not just for our expertise, but for the personal touch we bring to each and every lot. We’ve helped uncover forgotten fortunes in lofts, reunited families with long-lost heirlooms, and sent teddy bears and vintage Rolexes on journeys around the globe.

What makes Hansons special?
It’s the theatre of the saleroom, the thrill of the chase, and the joy of discovery — all wrapped into a process that’s welcoming, professional, and refreshingly human. Our dedicated team handles everything from free valuations and house visits to international bidding via HansonsLive, our global online platform.

From antique books and showbiz memorabilia to gold coins and fine art, we celebrate the quirky, the valuable, and the deeply sentimental. Because we know that behind every item is a memory waiting to be shared.

So whether you’re letting go, searching for something special, or simply love the excitement of the auction, come and be part of the Hansons story. Discover why thousands trust us with their treasures, and why many call us not just auctioneers, but storytellers, too. GET A VALUATION UPCOMING AUCTIONS NATIONWIDE LOCATIONS

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Replied to 77% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(1,165)

797 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

I emailed Hansons and found them very helpful.
I think spoke to Charles and we arranged for me to take the items to the office.
He was very helpful and obviously very knowledgeable.
All the stuff went to auction and was pleased with the outcome

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Auction experience

Very helpful lady who valued my items. I watched the Auction on line and found that useful. Hanson’s has sent correspondence following the Auction stating how much my items sold for. I’m very happy with everything.

7 April 2026
Rated 5 out of 5 stars

Professional Service

Professional service provided.
From the valuation meeting, I felt the team were extremely professional and knowledgeable about the jewellery presented to them.
Their valuation was spot on, my items achieved my expected amounts.
I was kept informed of what stage we were at, from listing, to sold.
Now I’m just waiting for payment, but still well within the timeframe they stated, so absolutely no doubt t I will receive my funds as advised.

Having used Hansons for the first time, I will definitely be taking more items for valuation and hopefully be as successful in the sales again!

15 April 2026
Rated 5 out of 5 stars

My experience is as a buyer

My experience is as a buyer. I received an absolutely stellar service from Edwyn, who kindly supplied several additional photos and organised a telephone bid, at very short notice. Each of my telephone calls were returned within a couple of minutes, all with the personal service of Edwyn, who also personally posted the Lot for me, to be safely received within the next working morning. Edwyn is an absolute treasure and I would not hesitate to purchase from Hansons again.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Kerri keiling is the auction expert

Kerri keiling made my experience comfortable and less stressful with her calm and professional manner .she took the time to look at everything and price it individually. we went to see the live auction and the experience was great .Kerri always kept us informed at all times.

29 March 2026
Rated 5 out of 5 stars

Excellent service

I took my items for consideration to a location not far from home, they were taken to auction after giving me a rough idea of value. I was kept informed, they fetched slightly more than my expectations and before the date quoted the money was in my bank account. Very pleased.

10 March 2026
Rated 5 out of 5 stars

Auction Seller

We received personal attention from Chris Kirkham in respect of our sale of a musical instrument, and the article was collected from our home.

The pricing of the article for auction was handled with our co operation and input, and we were kept informed.

The actual sale price was in excess of expectations.

2 April 2026

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