Handy Gardeners Reviews 

378
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Handy Gardeners upped their game! This was the second visit, having been impressed with their first. They tended our well overgrown back garden. 2 gardeners arrived, after a quick consultation, they d... See more

Rated 1 out of 5 stars

Really poor. Booked for 2 hours, they left after 45 minutes, despite me explaining to them that I wasn't satisfied with the job they had done. They tried to charge for full 2 hours anyway. Weeds jus... See more

Company replied

Rated 5 out of 5 stars

The first contact with Joanna's gardeners were plesant from the beginning to the end. Every action were communicated across, so there were no mis understandings. The gardeners were plesant and wor... See more

Rated 5 out of 5 stars

The experience was great the gardener’s did a fabulous job my garden looks amazing now and so neat and tidy I’m truly impressed with the work and the gardener’s were really nice helpful and friendly I... See more

Company details

  1. Garbage Collection Service

Information provided by various external sources

Whatever your patio, lawn and garden care needs are, we are the Handy Gardeners in London, capable of providing you with competent garden maintenance. We can ensure that you and your garden are always treated to the highest standard of gardening services, with our expert help making a real difference around the outdoor area of your home.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

378 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(378)

94 reviews in the last 12 months

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Rated 4 out of 5 stars

great service …

I have used Handy Gardeners several times now. They are quick to come back to with a quote and quick to set a date for the work. Our garden was a total mess and they cleared the garden and it looks great. Happy to recommend !

20 October 2025
Unprompted review
Handy Gardeners logo

Reply from Handy Gardeners

Dear Christine,

Thank you for the lovely review! We’re glad our team were quick to quote, quick to book you in, and could turn a total mess into a garden that now looks great. We really appreciate the recommendation.
If there’s anything we can tweak next time to make it a 5-star experience, just let us know—we’re all ears.

The Handy Gardeners Team

Rated 4 out of 5 stars

Great experience

Maintenance is key - this is what Handy Gardeners do best. It’s been approximately 3 years since they have been maintaining our mum’s garden, and it looks superb. We like to use the same team, however, sometimes the team are unavailable and another team may be offered to step in. We are more than happy to keep their service. 😀🏡

10 September 2025
Unprompted review
Handy Gardeners logo

Reply from Handy Gardeners

Dear Vinted supplier,

Thank you for the wonderful review — and for trusting us with your mum’s garden for around three years. We’re delighted the regular maintenance is keeping it looking superb.
We’ll always do our best to send your preferred team; when they’re unavailable, we make sure any cover crew are fully briefed so you get the same standard and continuity. If you’d like, we can add a note to your account to prioritise the same team and a recurring slot.
We really appreciate you staying with us and look forward to keeping the garden at its best!

The Handy Gardeners Team

Rated 5 out of 5 stars

Excellent job!

Arrived promptly, took the time to go through the job, and checked in me with as they went to make sure I was happy. They were very efficient and left the garden very tidy. Thank you!

8 October 2025
Unprompted review
Handy Gardeners logo

Reply from Handy Gardeners

Dear Sarah Gill,

Thank you for the brilliant review! Delighted the team arrived promptly, talked through the job, checked in along the way, and left the garden tidy and spotless. We really appreciate your kind words and would be glad to help again whenever you need us.

The Handy Gardeners Team

Rated 5 out of 5 stars

The guys arrived on time and did a…

The guys arrived on time and did a great job!
Duration of my booking was for 2 h but the guys managed to clear it all The front and rear garden
Highly recommend them

30 September 2025
Unprompted review
Handy Gardeners logo

Reply from Handy Gardeners

Dear Totyu Ivanov,

Thank you for the lovely review—and for sharing your experience. We’re so glad the team delivered for you. If you’d like, we can add notes to your file (priorities, preferred crew, seasonal tasks) so your next visit is just as smooth.

The Handy Gardeners Team

Rated 4 out of 5 stars

Efficient and quick

I have had an operation and cant maintain my garden at the moment. I needed hadges trimmed, lawns mowed and general tidying up.They turned up on time and did the work I needed doing efficiently and quickly.

8 September 2025
Unprompted review
Handy Gardeners logo

Reply from Handy Gardeners

Dear Anna Taylor,

Thank you for the kind review, and we wish you a smooth recovery. We’re glad the team could arrive on time and take care of the hedges, lawn and tidy-up efficiently and quickly so you didn’t have to worry. If you’d like, we can set up a light maintenance schedule while you recuperate and adjust it as you feel better.

The Handy Gardeners Team

Rated 1 out of 5 stars

didn't even turn up

They didn't turn up at the arranged time and it took 45 minutes of increasingly angry phone calls to get them to admit they weren't coming.

28 July 2025
Unprompted review
Handy Gardeners logo

Reply from Handy Gardeners

Dear EC Middlesex,

Thank you for sharing this, and we’re really sorry for what you describe. A no-show with 45 minutes of chasing for a straight answer is unacceptable and well below our standards, so in all honesty that doesn’t sound like us.

However, we’d still like to review it properly so we can learn from it and address it with the team. If you’re willing, please DM your booking reference, service postcode, and the scheduled date/time so we can pull the dispatch timeline and call logs from that day and understand exactly what happened.

Since then, we’ve tightened operations: earlier go/no-go checks before crews set off, proactive ETA texts (with escalation if anything slips), and clearer handovers between office and field so customers get timely, accurate updates.

Again, we’re sorry you had this experience, and we appreciate you flagging it.

The Handy Gardeners Team

Rated 5 out of 5 stars

Shed roof

We have had gigantic growth on our shed roof & side gap for years. Some of it coming from the adjoining garden. We didn't know what to do. We've used Handy Gardeners before. I called them & Mia picked up. They came & did an excellent job for under 2 hours which cost me £127 & 2 jumbo bags at £60 each. I was very happy with the result & will keep the roof of the shed roof & gap nice & tidy. Thank you Handy Gardeners. I will use them again.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Really happy to have found Handy Gardeners!

Really happy to have found Handy Gardeners! They arrived on time and finished the job 1/2 an hour quicker than we had been quoted so actually reduced the bill! They did a great job and took all the garden waste away with them and there was a lot. I will definitely be using them again and can't recommend them highly enough.

8 August 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all costs

Avoid this company at all costs. I asked for a quote for trimming a bush in my garden. Was told to submit photos for an accurate quote, which I did, and asked for the quote to include the labor and removal of garden waste.

Was told the quote would include the removal of the waste up to 3 bags. Went ahead, and when the gardeners finished they tried to charge me over significantly more than was quoted. Apparently the waste included was only 3 small bin bags, and in the small print of the quote they sent over it says £60 per jumbo bag. What was the point of sending them a photo and asking for an accurate quote?

On top of that I was charged for the full 2 hours when it only took them 50 minutes, the gardeners also cut down our washing line.

21 July 2025
Unprompted review
Rated 1 out of 5 stars

Appalling

Appalling. Booked them well in advance to start tidying up my overgrown garden. Half an hour before the scheduled time they called to cancel, giving two different excuses (it would take too long/they had a sudden emergency). Next offered date more than a week later, but unsurprisingly I turned this down. Avoid!

23 June 2025
Unprompted review
Rated 1 out of 5 stars

Appalling

Appalling. Avoid at all costs.
I took time off work having booked them for the first time. They didn't turn up - because it was raining. Nobody contacted me - I only found out because I rang them. And it was hardly raining anyway! Gardeners, who won't work in light rain in the UK??? Give me strength...

5 June 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely AWFUL!!!!!!

Absolutely AWFUL. I booked 2 gardeners for 1.5hrs and they came as labourers not gardeners. They cut my front hedge and made a massive mess of the cuttings and it took 50m for 2 ment o do that job, which left no time to do the back garden as they were now late to their next client.
I told them they had to at least mow the lawn, so they did it with a STRIMMER as they could not be bothered to bring in the lawn mower!
They left grass cuttings everywhere and did not finish the job I had booked- utter disgrace.
I was reluctant to pay them a penny, but I did and decided I would write a poor review- to let people know NEVER USE THESE PEOPLE!
Waste of time and money! I will inform Trading Standards as well.
They call themselves Handy Gardeners but trade under Fantastic Services - so beware!

2 June 2025
Unprompted review
Rated 1 out of 5 stars

These people are not gardeners

These people are not gardeners. Be weary of seeing a tidy garden when you arrive home if you leave them to it. They strim everything, no pulling of weeds it will all grow back in days. I asked them to pull the weeds but each time I left they were back on the strimmer, all on my ring camera. They strimmed expensive plants like alliums saying they were done for the year when they had not even flowered yet. The men who came were labourers not gardeners and knew absolutely nothing about plants. I specifically looked for a gardening firm because I wanted gardeners. They told me I would get two gardeners. I got two men not two gardeners. There are more poor reviews on Google reviews but the trick is they advertise under one name and then arrive under another!!

Be weary also that they are attached to a service called Woodford Green Gardener's.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent !

I needed my lawn mowing and a general tidy up..
Two gardeners came .. one elder and one younger but both were brilliant..
Didn’t waste anytime.. both cracked on with the job and within two hours.. garden was transformed..
Once completed.. I was asked to check if everything was ok..
Will definitely use them again !

27 March 2025
Unprompted review

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