The grounds maintenance of our communal areas, mainly a private car park was completed in a few hours. The result was an area cleared of weeds and leaves, tidy and clean. One of the residents said it... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
They arrived on time and were courteous and polite. They worked hard and no messing around. They did a good job but seemed expensive - £380 for two men for 3 hours including a number of jumbo bags of... See more
Company replied
I have been using Handy Gardeners for over 2 years now and I am delighted with the service and level of care that we receive. In particular, I have been using the same gardener, Kiro, as he proactivel... See more
I've used Handy Gardeners several times over the past 3 years (around 15). Every time the gardeners do a really good job of tidying up our large garden and manage to do so in 2 hours. They are always... See more
Company replied
Company details
Information provided by various external sources
Whatever your patio, lawn and garden care needs are, we are the Handy Gardeners in London, capable of providing you with competent garden maintenance. We can ensure that you and your garden are always treated to the highest standard of gardening services, with our expert help making a real difference around the outdoor area of your home.
Contact info
London, United Kingdom
- 020 3744 0111
- office@handygardeners.com
- handygardeners.com
4.4
Excellent
376 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 42% of negative reviews
Typically takes over 1 month to reply
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Really poor
Really poor. Booked for 2 hours, they left after 45 minutes, despite me explaining to them that I wasn't satisfied with the job they had done. They tried to charge for full 2 hours anyway.
Weeds just chopped back to base with a lawn mower instead of properly removed as requested, so they will grow back quickly.
One of them smoked throughout and left a cigarette butt in the garden he was supposed to be tidying. AVOID!
19 June 2026
Unprompted review
Reply from Handy Gardeners
Dear Solistes Ancienne,
We are very sorry to read your feedback and sincerely apologise for the disappointment caused by your experience with Handy Gardeners.
We understand your frustration, especially as you felt the work was not completed to the standard expected before the team left. If you raised concerns on-site and did not feel they were properly addressed, this is something we take seriously and will review internally with the gardeners involved.
We are also sorry to hear that the weed removal did not meet your expectations. Garden maintenance tasks should always be carried out in line with the customer’s instructions where possible, and we regret that you felt the work was not completed as requested.
Your comments regarding smoking and a cigarette butt being left in the garden are also concerning. This does not reflect the professional standards we expect from our teams, and we apologise for this.
Please be assured that your feedback will be reviewed carefully, including the time spent on-site, the work carried out, the communication with the team, and the attempted charge. We will use this to address the matter internally and improve the way similar jobs are handled in future.
The Handy Gardeners Team
Radwan and his colleague worked…
Radwan and his colleague worked unbelievably hard and transformed my small untidy garden in to a small tidy garden, including cutting back an enormous eucalyptus. I was so impressed with their work and will definitely ask for Radwan again
15 June 2026
Unprompted review
Reply from Handy Gardeners
Dear Jane Daniell,
Thank you for your lovely review and for taking the time to share your experience with Handy Gardeners.
We are delighted to hear that Radwan and his colleague worked so hard and were able to transform your garden into a tidy and well-maintained space. Cutting back a large eucalyptus can be a demanding task, so it is wonderful to know that you were so impressed with the care, effort, and results delivered by the team.
We will be sure to pass your kind words on to Radwan and his colleague. They will be very pleased to know that their hard work was appreciated.
Thank you once again for choosing Handy Gardeners. We would be happy to arrange for Radwan to assist you again whenever possible.
The Handy Gardeners Team
We recently used Handy Gardeners to…
We recently used Handy Gardeners to maintain the communal gardens at our residential block, and we couldn't be happier with the results.
The team was professional, reliable, and worked to a very high standard throughout. They transformed the gardens, leaving all areas looking neat, tidy, and exceptionally well cared for. Their attention to detail and pride in their work was evident from start to finish.
Communication was excellent, they arrived when promised, and completed the work efficiently with minimal disruption to residents. The difference they have made to the appearance of our communal grounds is remarkable.
We would highly recommend Handy Gardeners to anyone looking for a dependable and professional gardening service. Thank you for doing such a fantastic job!
9 June 2026
Unprompted review
Reply from Handy Gardeners
Dear Jennifer McGeehan,
Thank you for your wonderful review and for taking the time to share your experience with Handy Gardeners.
We are delighted to hear that you were so pleased with the maintenance of the communal gardens at your residential block. It is especially rewarding to know that our team was professional, reliable, and worked to a high standard throughout the visit.
Maintaining communal grounds requires care, organisation, and attention to detail, so we are very pleased that the gardens were left looking neat, tidy, and well cared for, with minimal disruption to residents. We are also glad that our communication, punctuality, and efficiency met your expectations.
Your recommendation means a great deal to us, and we truly appreciate your kind words. We look forward to helping maintain your communal gardens again in the future.
The Handy Gardeners Team
They arrived on time and were courteous…
They arrived on time and were courteous and polite. They worked hard and no messing around. They did a good job but seemed expensive - £380 for two men for 3 hours including a number of jumbo bags of cuttings for disposal. Handy Gardeners subsequently quoted £2,700 to rotavate the same area, about 1,200 square feet which I did not accept. Bottom line - Would I use them again? Yes.
9 June 2026
Unprompted review
Reply from Handy Gardeners
Dear Capt C,
Thank you for taking the time to share your feedback with Handy Gardeners.
We are pleased to hear that the gardeners arrived on time, were courteous and polite, and worked hard throughout the visit. It is also good to know that you were happy with the quality of the work and that the team completed the garden clearance efficiently, including the removal of the jumbo bags of cuttings.
We highly appreciate your honest comments about the pricing and what felt above your budget. Despite this, we are pleased that you were able to evaluate our team based on their performance, professionalism, and the quality of their work.
That said, we appreciate your feedback and are glad to hear that, overall, you would use our services again. We value your comments and will continue working to provide reliable, professional, and transparent gardening services and prices!
The Handy Gardeners Team
Excellent service!
I made a booking for my overgrown garden over the weekend, and I was very happy with the service. They offered an earlier time on the day which was most welcome, and completely transformed the garden. Both gardeners were so friendly and efficient, and left everything tidy. There was also a little time to pull up some weeds at the front which made a huge difference. Very pleased and will definitely be using again!
9 June 2026
Unprompted review
Reply from Handy Gardeners
Dear Sevilay E,
Thank you for your excellent review and for taking the time to share your experience with Handy Gardeners.
We are delighted to hear that you were very happy with the service and that our team was able to offer an earlier appointment time on the day. It is wonderful to know that the gardeners completely transformed your overgrown garden and carried out the work in such a friendly, efficient, and tidy manner.
We are also pleased that there was time to help with the weeds at the front, and that this made such a noticeable difference. Going the extra mile where possible is something we always aim to do.
Thank you once again for choosing Handy Gardeners. We truly appreciate your kind words and look forward to helping you with your garden again in the future.
The Handy Gardeners Team
Always on time and do a great job!
7 June 2026
Unprompted review
Reply from Handy Gardeners
Dear Ken,
Thank you for your amazing review and for taking the time to share your experience.
We are delighted to hear that our team is always on time and consistently delivers a great service. Reliability and high-quality gardening services are values we take great pride in, so it's wonderful to know that these have been reflected in your experience with Handy Gardeners.
Your feedback means a lot to our team and serves as great motivation to continue maintaining the high standards our customers expect.
We look forward to helping you with your garden again in the future.
The Handy Gardeners Team
If I could give zero stars I would but…
If I could give zero stars I would but unfortunately this is not an option.
Last Saturday they should have attended an appointment to look at my garden so that I could get some jobs done.
I was not at my property due tho looking after a friends dogs so I had to cycle 5 miles to my property so as to be there for the appointment at 10:00.
I waited and waited and then at 10:30, sat down and looked at my emails to see that I received an email at 09:40 saying the handy gardener appointment has been cancelled due to their gardener not feeling very well.
They could have called me and let me know earlier but they didn’t and I never received any apology from the lady I spoke to.
This whole performance totally inconvenienced me.
Now it is the following Saturday as they rescheduled.
My 11:00 appointment…
I get a phone call at 09:31…to be told that they are cancelling again due to their gardener having a problem with
His vehicle.
I have had enough!
They are unreliable, unprofessional and have totally let me down and wasted my time, twice now.
I am very very disappointed.
6 June 2026
Unprompted review
Reply from Handy Gardeners
Dear Jo Brown,
We are sincerely sorry to read about your experience and completely understand why you feel disappointed and frustrated.
Firstly, we would like to apologise for the inconvenience caused by the cancellation of both appointments, particularly given the effort you made to travel to the property specifically to meet our gardener. We fully appreciate that your time is valuable, and we regret that we were unable to deliver the service you expected.
We would also like to assure you that we made every effort to accommodate your viewing appointments and organise a gardener to attend. Unfortunately, on both occasions we were faced with circumstances that were genuinely beyond our control. The first appointment had to be cancelled because the assigned gardener became unwell and was unable to work safely. Following this, we arranged a second appointment as quickly as possible, only for the gardener's vehicle to suffer a breakdown during a period of particularly heavy rain, preventing him from reaching your property.
While these circumstances were unforeseen, we fully recognise that this does not change the inconvenience caused to you. We also acknowledge that our communication and handling of the situation did not leave you feeling valued as a customer, and for that we are truly sorry.
Please be assured that reliability and professionalism are extremely important to us, and situations such as this are not representative of the level of service we strive to provide. We take your feedback seriously and will review both the communication process and the circumstances surrounding these cancellations to see how we can improve our response in similar situations in the future.
Once again, we sincerely apologise for the inconvenience, frustration, and disappointment caused.
The Handy Gardeners Team
Fast, careful and good quality work
The two men who cleared our (very) overgrown garden were polite and very careful with their work.
They finished the job quickly and did a great job. No complaints
25 May 2026
Unprompted review
Reply from Handy Gardeners
Dear Michael,
Thank you for taking the time to leave such a positive review.
We are delighted to hear that you were pleased with the garden clearance service and that our team made a positive impression. Professionalism, care, and attention to detail are qualities we value highly, so it's wonderful to know that the gardeners were polite, careful, and efficient throughout the job.
Overgrown gardens can often present a challenge, and we're pleased that the team was able to complete the work quickly while still delivering the high standard of service you expected.
Thank you once again for your kind words. We truly appreciate your feedback and look forward to assisting you with any future gardening projects.
The Handy Gardeners Team
Quality Gardening competively priced
I cannot recommend handy Gardeners enough. I was clear in my mind what I wanted done and very aware after a recent heart procedure that I could not do it. Two gardeners arrived on time - correction just a bit early. English may not be their first language but we had no difficulty communicating. They have in a couple of hours wrestled my garden back under control. They were very careful not to damage plants I wanted preserved and they cleared up leaving the garden tidy and under control. They finished the job in 2 hours instead of the estimated 3 hours and my invoice was adjusted without my having to ask for it
My advice is use these gardeners, be clear what you want and be prepared to be on hand to ensure your wishes are translated into the action you wanted.
29 May 2026
Unprompted review
Reply from Handy Gardeners
Dear David,
Thank you for your thoughtful and detailed review.
We are delighted to hear that you were pleased with the service provided by our gardening team. It's especially rewarding to know that the gardeners arrived promptly, communicated effectively, took the time to understand exactly what you wanted, and worked carefully to preserve the plants and features that were important to you.
We are particularly pleased that the team was able to restore your garden to a condition you were happy with while completing the work more quickly than anticipated. Transparency and fairness are very important to us, so we're glad you noticed that the invoice was adjusted to reflect the actual time spent on the job.
Your comments about the team's care, efficiency, and professionalism mean a great deal to us. We understand that following a recent heart procedure, taking on physically demanding garden work yourself was not an option, and we are grateful that you entrusted us with the task.
Thank you once again for your recommendation and kind words. We look forward to assisting you with any future gardening projects.
The Handy Gardeners Team
Good workers but be watchful
Excellent. The gardeners arrived on time. Once I had explained what needed to be done, I just left them to it. They cut back my wisteria, trimmed the ornamental pear tree, swept up all the leaves and took seven sacks of cuttings away. No fuss, really thorough, and very pleasant. I hope they will return later in the year to prepare my little garden for the winter months.
27 May 2026
Unprompted review
Reply from Handy Gardeners
Dear Angela,
Thank you for your excellent review and for taking the time to share your experience.
We are delighted to hear that our gardeners arrived on time, understood exactly what needed to be done, and completed the work thoroughly and without fuss. Cutting back wisteria, trimming trees, clearing leaves, and removing garden waste all require care and attention, so it is wonderful to know that you were pleased with the results.
We are also very happy to hear that you found the team pleasant and professional throughout the visit. Your kind words mean a great deal to us.
We would be more than happy to help prepare your garden for the winter months later in the year and look forward to assisting you again.
The Handy Gardeners Team
Garden Tidy up
I booked my second garden tidy up with Handy Gardeners last week. I was lucky enough to get a slot at short notice. The gardener that arrived was called Antonio, not sure of his partner’s name. They both did a brilliant job! I was a bit nervous at first having never used him but he clearly knew what he was doing. He did a brilliant job and shaped all my shrubs nicely. I’ll definitely be booking them again and I’ll ask for Antonio again.
Thanks for a great service.
21 May 2026
Unprompted review
Highly recommended. I have been using Handy Gardeners for…
I have been using Handy Gardeners for over 2 years now and I am delighted with the service and level of care that we receive. In particular, I have been using the same gardener, Kiro, as he proactively looks after the longevity of our garden, spotting things that should be done and taking care of them. They always do a great job. Highly recommended!
25 May 2026
Unprompted review
Great service
Great service. A father and son turned up and got to work straight away. They were hard working and fast. They had my garden tidied up in no time. I am so happy with the results - They did a better job than I could have imagined. Thank you Marian and George!
18 May 2026
Unprompted review
They were very helpful and did a good…
They were very helpful and did a good job they cleaned up all the mess and my garden looks great I can sit outside and my wheelchair chair does not bring anything indoors I would definitely recommend
13 May 2026
Unprompted review
Excellent from start to finish
Excellent from start to finish: the booking process was very clear and specific about timing, scope and cost of the work, I received telephone reminders to confirm the arrival of the two gardeners who in the event arrived early and their work was exemplary. At the end of two hours my garden front and back looked tidy and under control, they did everything I asked and more, all the prunings were tidied away in a paladin and I will be employing the company again.
7 May 2026
Unprompted review
Good service work completed on the same…
Good service work completed on the same day; friendly respect the property
12 May 2026
Unprompted review
Great tidy up after winter months
I called Handy Gardeners to help me tidy up my garden after the winter and the team who came Sunday did an amazing job! :)
I also really appreciate how helpful and responsive Joanne was in arranging the service so quickly and efficiently. Excellent service from start to finish — highly recommended!
10 May 2026
Unprompted review
They did a great job!
This was my first time using this company. Everything went very smoothly. They turned up on time. They were very clear on their quote for the labour and advised me in advance of the additional cost of potential Green waste not included. I advised I will decide when the garden was done as neither of us knew how much waste there would be. They were very flexible and anything I asked they did. They did the job well. I would definitely use them again.
6 May 2026
Unprompted review
Nikolay and Gabriel came to do my front…
Nikolay and Gabriel came to do my front and back garden today for 5 hours and they did an excellent job. They worked for the whole time and didn't stop and asked me along the way if I was happy. They are well worth the money and knew what they were doing.. really very good and they were quick. I would highly recommend them, worth every penny and much quicker than any gardeners I have had before. They were very polite and totally respectful. Excellent job !!
7 May 2026
Unprompted review
Great service at a reasonable price
Handy Gardeners provided a great fast service at an excellent price and at very short notice.
My experience from the start, from booking to additional queries before the service, were all handled quickly and professionally, I was fully aware of what to expect with the service before it took place and the service itself lived up to that.
The team that did the work were professional and courteous, as they needed to move through the house they took their shoes off each time, I'm sure it was a hassle but the wife really appreciated it.
The work was great, the garden looks wonderful, the team took care of all the debris and the fees were acceptable.
Competing services that are better known are now charging well into the £400 range, it was already unacceptable when going well over £200. It's great to know there are still reliable, reasonably priced services out there.
Thanks team, we'll definitely use the service again.
4 May 2026
Unprompted review
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