Handsling Reviews 

394
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the professional purchasing process, noting that the knowledgeable team provides exceptional guidance regarding sizing, specifications, and component choices to ensure a comfortable fit. Buyers genuinely appreciate the welcoming atmosphere during factory visits, the stunning bespoke paint options, and the brilliant overall craftsmanship that makes every single custom build truly unique. Some reviewers were not happy with high shipping costs or experienced minor issues requiring occasional component replacements after delivery. Conversely, others mentioned that customer support was very helpful when handling returns, answering technical questions, or working through adjustments.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the impressive speed, comfort,... See more

Service

Clients share positive opinions on service, highlighting a brilliant and professional end-to-end experience.... See more

Staff

People report positive experiences with staff, highlighting consistent helpfulness and supportive advice... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the build, finish, and... See more

Customer service

Users describe positive interactions with customer service, noting that the team is consistently helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really helpful enthusiasts with that personal touch.For me who lives locally,nice to know that the knowledgeable team are not far away. Amazing choice of colours to choose from to make your bike st... See more

Rated 5 out of 5 stars

I bought a used Air0Evo (sorry but cost of living crisis a real thing!) - after a test ride at Handsling I realised it was a better bike (stiff, comfortable, useful tyre clearance, sensible geometry e... See more

Rated 5 out of 5 stars

From initial engagement to delivery 📦 of the frame set the guys at Handsling were first class. Nothing was a bother - amd believe me when Insay I tortured them with messages asking for various measu... See more

Rated 5 out of 5 stars

From beginning to end, the process was very personal. I visited the factory, and was made to feel very welcome, culminating in a test ride of a similar build to the one I wanted. A few weeks later, I... See more


Company details

  1. Bicycle Store
  2. Bicycle Wholesale
  3. Manufacturer
  4. Road Cycling
  5. Velodrome

Written by the company

Handsling bikes is a manufacturer of direct to consumer, high performance, road, track, cyclocross, and gravel carbon fibre bicycles and wheels based in Hampshire, UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

394 reviews

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4.9

All reviews

(394)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Great bike feels fast, it’s a point to point racing bike

Purchased an aero bike , when I received the bike the paint was chipping the lacquer was off . Informed Handsling who arranged for the bike to be sent back, the problem was resolved paint supplier had changed the formula without letting Handsling know . Took a while to resolve , I was phoned directly by the MD who apologised and gave me some massively discounted wheels as an apology . The bike was returned looked amazing paint quality brilliant I bought the metallic orange colour. It’s been ridden over 200 miles in the last 2 weeks. It’s a great bike point to point its very direct and responsive to power changes effortlessly for the money it’s great value . The customer service from all staff has been great and I thank them for the updates and the professional way my issues were dealt with. Why pay more for a top end bike when you can get this product which is just as good in my opinion. I would definitely recommend this bike and the overall customer experience .

29 February 2024
Rated 5 out of 5 stars

I found all the staff very helpful and…

I found all the staff very helpful and informative when I went for my test ride. They are passionate about their product and great to be able to visit their hub.

So many different components to choose from but they help you make your selections.

19 February 2024
Rated 5 out of 5 stars

Excellent communications throughout

Excellent communications throughout, very helpful helping decide in spec.
The sizing support is easy to use and a call confirmed everything immediately before the build.
High quality, beautiful frameset and precise build.

11 January 2024
Handsling logo

Reply from Handsling

Thanks Kelvin. We want people to get the most out of riding their Handsling, be it racing, touring or on the club run. Having the right sized bike custom built to exact measurements is key to that. Happy pedalling.

Rated 5 out of 5 stars

International Order

Ordered a frame to be sent to the US and it arrived in less than 2 weeks! Well packaged, all customs fees taken care of and fast! The bikes are great, I have 2 (Track & Road) both are exceptional value for money and as good as anything.

10 January 2024
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Reply from Handsling

Our pleasure Stu and best wishes for the race season ahead.

Rated 5 out of 5 stars

Excellent customer service and product- 100% Recommended

Amazing service and communication throughout from David and Sam!

After the weather finally letting up, I managed to get out for a first ride on my shiny new A1R0evo. I’m happy to report the bike is an absolute joy to ride; super stiff yet comfortable at the same time. The quality of the paintwork on the frame is outstanding and I especially love the attention to detail paid by Handsling, installing bottle cages and chain catchers by default.

Would 100% recommend Handsling to anyone thinking about their next bike!

11 January 2024
Handsling logo

Reply from Handsling

Cheers Callum. The combination of stiffness and comfort is something a lot of people struggle to believe can be achieved. It's something we're really proud of with the A1R0evo and we're chuffed you feel the same.

Rated 5 out of 5 stars

Top Class Service

Top Class Service from the moment we enquired. The team at Handsling are extremely helpful, polite, and knowledgeable. I honestly could not critisice anything. Thank you for all the help and support, my son was made up with his Christmas bike...

20 December 2023
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Reply from Handsling

Our pleasure Duncan. Happy to be helping another young racer with his cycling dreams.

Rated 5 out of 5 stars

Handsling A1R0evo

Great experience purchasing a Handsling A1R0evo. Visited the Handsling and tried a 58cm and got a basic bike fit that would work for me. Also got to look at all my options for equipment and frame colour. The team have a very personal and professional approach and had everything covered from my first contact to quotes, the build and taking delivery of my bike. Was great to purchase a bike this way and would definitely consider Handsling for another bike in the future.

20 December 2023
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Reply from Handsling

Thanks Gavin. We're all cycling fanatics here and this is how we would want our own bike buying experience. Great to hear you were happy with the service.

Rated 5 out of 5 stars

Absolutely fantastic

I am really impressed with my Handsling. The whole process from the initial test ride to the customisation to collection was fantastic and such a great experience. The bike itself is amazing and the quality of the frame and finish is second to none, it’s so beautiful it’s a shame to ride it! Everyone at Handsling are so helpful to ensure you are happy with everything and understand how to look after your new beautiful bike.

22 December 2023
Handsling logo

Reply from Handsling

Thanks for the great feedback. Going on a bike ride is a special experience so getting a new bike should be as well.

Rated 5 out of 5 stars

Great little company

Helpful, knowledgeable, enthusiastic company. Went the extra mile to ensure happy with the fit.

21 December 2023
Handsling logo

Reply from Handsling

Thanks for the review.

Rated 5 out of 5 stars

Friendly and enthusiastic.

Friendly and enthusiastic.
Expert advice given, and then a very swift repair made to the high professional standard we have come to expect from this team.

22 December 2023
Handsling logo

Reply from Handsling

Thanks Lee. Always good to see you and your custom bike in the workshop.

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