I had an avarage experience with handinhandsoap.com. It was ok I guess. Prices were reasonable. Quality of the items was ok aswell. Custmer support is helfpul. Communication was not great, but they ma... See more
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Awesome soap but the packaging SUCKS! We've had to throw away entire bottles because they could not be opened. It's a shame because the soap is excellent but not so much if you can't open the contai... See more
Company replied
Love this liquid hand soap. Ordered 5 scents: Lavender, rosemary lemon, peony, sweet grass and citrus grove. So far my favorites are peony and sweet grass but all the scents seem great. Not too ov... See more
I ordered two bars of soap for my older sister’s birthday. Knowing I didn’t have a lot of time before I had to drive 18 hours to see her, I prayed that the soap would be delivered on time. Sure enough... See more
Company details
Information provided by various external sources
Vegan, sustainable and palm oil free essentials for a clean life + clean conscience. Buy a bar, give a bar.
Contact info
1646 S. 12th St., #302, 19148, Philadelphia, United States
- 267-714-4168
- customerservice@handinhandsoap.com
- handinhandsoap.com
Must buy!
The bottles feel high quality and the scents are great. I will definitely purchase again and recommend to friends.
7 January 2021
Reply from Hand in Hand Soap
Madeline,
Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!
Best Wishes,
Angela
Hand in Hand
Great for Gifting! Great for Me!
I ordered this soap as gifts for coworkers. What a nice little gift for anyone. A bar of soap for you, a bar of soap and clean water for a child in need!!! Great-smelling, affordable gift from me. Win - win- win!! I needed to order more soap for myself. It smells great and is high quality! I bet those I gave it to become buyers too. Highly recommend!!!
7 January 2021
Reply from Hand in Hand Soap
Grace,
Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!
Best Wishes,
Angela
Hand in Hand
I bought 5 of the "4 PACK ASSORTED…
I bought 5 of the "4 PACK ASSORTED HAND SOAP SET"s as Christmas gifts. I wish I had bought one for myself, as well, but I didn't, so I can't review the product. My gift recipients were pleased with the gifts. I thought, because it was described as a set, that it would be a packaged set. Instead, I received a shipment of 20 bottles. I had to sort them into sets and then figure out how to wrap and mail them. It would have been very nice to have them packaged.
5 January 2021
Reply from Hand in Hand Soap
Debby,
Thank you so much for your feedback! Without it, we can't improve on our products or customer experience, which helps us make the changes that our customers want to see. We are, however, sorry that we disappointed you with not being able to provide gift boxes or being able to pre wrap orders that were gifts. Hopefully in the future we can change this to provide an excellent and satisfactory experience in that department.
Again, thank you for your honest feedback and patronage. We look forward utilizing this information so our business attributes can meet our customer's expectations!
Best Wishes,
Angela
Hand in Hand
Love your products
Love your products! The hand sanitizer is wonderful and I am addicted to your bar soap, which helps me keep my plastic consumption down.
5 January 2021
Reply from Hand in Hand Soap
Meredeth,
Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!
Best Wishes,
Angela
Hand in Hand
Reply from Hand in Hand Soap
Marie,
Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!
Best Wishes,
Angela
Hand in Hand
Love the new soaps
Love the new soaps. Rosemary is my favorite herb so was excited to see a rosemary soap.
5 January 2021
Reply from Hand in Hand Soap
Cindy,
Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!
Best Wishes,
Angela
Hand in Hand
The Bath gels were leaking all over the…
The Bath gels were leaking all over the box. Poor packing and protection.
I emailed the seller as soon as I received as I bought two sets as gifts and really could not give these partially ruined bottles. I was promised replacements for the 3 bath gels, but they have never arrived.
Update: I was surprised to get this "sorry" email when I have been promised replacement bottles TWICE, but none have ever been sent to me.
4 January 2021
Reply from Hand in Hand Soap
Molin,
We are so sorry, and apologize for that experience in your packaging mishap. We do thank you however, for leaving an honest review- so we can correct and focus on issues to assure future orders don't end up like this! We know it must have been a frustrating, and disappointing way for your order to show up. It's our goal to have customers excited and 100% pleased with their purchase of our products. We have sent you a follow up email, with a reship of your bath bottles already on their way!
Again, our deepest apologizes for all the inconveniences and troubles you had to go through.
Best of wishes,
Angela
Hand in Hand
Love these soaps
Love these soaps. Amazing lather and very clean scent. All this and I’m impacting the world...pretty awesome
3 January 2021
Reply from Hand in Hand Soap
John,
Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!
Best Wishes,
Angela
Hand in Hand
Hand in Hand Soap is very nice
Hand in Hand Soap is very nice. There was excellent ease in ordering, correspondence, and delivery. The scents are beautiful. I gave Pink Peony to my mother-in-law as part of her Christmas gift. My daughter chose Lemon Grass, and our son chose the Rosemary scent. I look forward to using the Island Mimosa. It is a blessing that children are given soap and clean water from our purchases. Thank you!
3 January 2021
Reply from Hand in Hand Soap
Amy,
Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!
Best Wishes,
Angela
Hand in Hand
I love this soap
I love this soap. Like....LOOOOOOOVE it. I usually buy it at Target but since quarentine I figured why not try to order direct. Upon receiving the shipment I found out about the clean water charity. AMAZING!!!
2 January 2021
Reply from Hand in Hand Soap
Sydney,
Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!
Best Wishes,
Angela
Hand in Hand
I decided that this year I would give…
I decided that this year I would give gifts that give back! The soaps are great however, due to shipping issues I couldn’t give them out in time for Christmas.
31 December 2020
Reply from Hand in Hand Soap
Elizabeth,
We deeply apologize for all of the carrier delays this Holiday, it's been enough of a stressful year and we certainly didn't want to add to it! That being said, we thank you for your patience and understanding along the way. Also, for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!
Best Wishes,
Angela
Hand in Hand
Reply from Hand in Hand Soap
Emily,
Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!
Best Wishes,
Angela
Hand in Hand
It makes a great holiday gift, however...
The product looks beautiful and smells terrific. The charity behind it wonderful.
It makes a great holiday gift.
However, please be advised that a gift set doesn't come in any box that can be just handed, one has to package the set themselves in a gift box of their own.
30 December 2020
Reply from Hand in Hand Soap
A. Levy,
Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!
Best Wishes,
Angela
Hand in Hand
Reply from Hand in Hand Soap
Ava,
Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!
Best Wishes,
Angela
Hand in Hand
I love the scents and the fact that…
I love the scents and the fact that there are no harsh ingredients used!
29 December 2020
Reply from Hand in Hand Soap
Charlotte,
Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!
Best Wishes,
Angela
Hand in Hand
Aluminum cannister vs plastic bottle
Like the aluminum cannister vs plastic and the positive mission of the company
29 December 2020
Reply from Hand in Hand Soap
Thomas,
Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!
Best Wishes,
Angela
Hand in Hand
Great product
Wonderful product, hand wrapped. Because its 2020, shipping took a long time, and that is out of the business's control. I would definitely buy from them again.
28 December 2020
Reply from Hand in Hand Soap
Paul,
Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!
Best Wishes,
Angela
Hand in Hand
Totally shopping again
Loved the soap the quality was great the scents were fantastic and it’s really admirable that the co. Is trying to do some good in the world.
28 December 2020
Reply from Hand in Hand Soap
Kim,
Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!
Best Wishes,
Angela
Hand in Hand
Amazing soaps smell so good and the…
Amazing soaps smell so good and the company gives back so it is really a gift that gives. Shipped pretty quick too thank you
27 December 2020
Reply from Hand in Hand Soap
Divya,
Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!
Best Wishes,
Angela
Hand in Hand
My order was shipped right away and it…
My order was shipped right away and it arrived in plenty of time. I ordered a variety and they all smell great. I gave them to family for Christmas and they were very happy with them.
27 December 2020
Reply from Hand in Hand Soap
Deana,
Thank you so much for your feedback! Hearing back from customers, whether it be positive or negative, is so important to us. We are here to make products that feel good, while doing good! We are grateful for your comments and support. Bubbly cheers your way!
Best Wishes,
Angela
Hand in Hand
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