Hampson Hughes Solicitors Reviews 

102
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Ok,, thanks to you Richard first, Also, Lucy, Megan, Michelle, with whom I always speak to you first, Richard, Also, thank you Charlotte very much, And also Lauren in the payments department, t... See more

Rated 5 out of 5 stars

Chris Byrne was excellent in handling my claim, he always had time to talk through each step and explain the process to me. Hampson Hughes have handled a number of my claims recently and in the past a... See more

Rated 5 out of 5 stars

My case was handled by Christopher Byrne and I am very happy with the service and payout. My case was handled professionally, with quick responses and constant updates at every stage of my case. Would... See more

Rated 1 out of 5 stars

Hampson Hughes dealt with my work related claim, regarding noise levels in the workplace , in which eventually led to a hearing defect, having agreed for Hampson Hughes to act on my behalf, from day o... See more

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Company details

  1. Lawyer

Information provided by various external sources

We are leading Personal Injury Solicitors. Specialising in No Win No Fee Compensation in Holiday, Car Accident, Accidents at Work, medical and cosmetic negligence, serious & catastrophic injury claims. We have won over £65 million in compensation for our clients since January 2015.


Contact info

3.9

Great

TrustScore 4 out of 5

102 reviews

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3.9

All reviews

(102)

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Rated 1 out of 5 stars

Zero customer service, Didn't even get a reply

Enquired with Hampson Hughes Solicitors on 25th August 2021 with regard to a potential work injury claim, Leah Blaney requested some more information that I forwarded to her by email within 90 minutes of her request.
As time went on and I never heard anything further, I decided to followed up with an email on the 1st and again on the 3rd September 2021 however both emails were just ignored and I still have not received a reply to them.
I understand you may not be able to take every case that comes along but I assumed you would at least have the decency to reply.

6 September 2021
Unprompted review
Rated 2 out of 5 stars

Everything was OK till they got paid…

Everything was OK till they got paid said I would get my money transferred within 3 days ha, and you have to email or ring them constantly for an answer stay sway, said they received my check and didn't put it threw for process till 3 days later after telling me I'd have it within a few days

16 June 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Chris B from Hampson Hughes was brilliant, kept me updated with everything, great communication and advice, Would highly recommend his services. Thanks once again - Phil.

20 May 2021
Unprompted review
Rated 5 out of 5 stars

Ok, happy holidays,

Ok,, thanks to you Richard first,
Also, Lucy, Megan, Michelle, with whom I always speak to you first, Richard,
Also, thank you Charlotte very much,
And also Lauren in the payments department, thanks for what you said about the Wolves, we will get there eventually, when Jimenez returns next season, I hope Liverpool start to play better, an actually get to in the champions League next year,
All the best Richard for the future,
Please say hello to everybody in the office I will actually ring them and say that myself, Richard, McGee ⚽🏴󠁧󠁢󠁥󠁮󠁧󠁿
I will keep in touch about what I decide to do with frankel topping,
Yours sincerely Stuart Michael paint Stuart Michael payne,⚽🏴󠁧󠁢󠁥󠁮󠁧󠁿

18 May 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Chris from Hampson Hughes was excellent, kept me updated through out and it did not take long at all very happy with the service would recommend😊

13 May 2021
Unprompted review
Rated 5 out of 5 stars

5 star experience

From start to finish this was a fast and efficient service I received. Always kept up to date regularly by very competent advisor dealing with my case. thank you

4 May 2021
Unprompted review
Rated 5 out of 5 stars

Thank you so much.

I would like to extend my gratitude to the Clinical Negligence team for helping my family have closure on such a heart breaking turn of events.

The team dealt with our complaint in such a professional and efficient manner whilst showing a great level of empathy towards our situation.

We would highly recommend your services to anyone else who finds themselves in our position, we really cannot thank you enough.

3 March 2021
Unprompted review
Rated 5 out of 5 stars

Can not fault Hampson Hughes at all

Can not fault Hampson Hughes at all
Kept me up to date the whole time throughout my case which has now been settled thanks to my solicitor Chris would highly recommend you to family and friends for the future thank you once again

3 December 2020
Unprompted review
Rated 5 out of 5 stars

Great Solicitors

Chris Byrne was excellent in handling my claim, he always had time to talk through each step and explain the process to me. Hampson Hughes have handled a number of my claims recently and in the past and have and will be recommended to close friends and family in the future. My claim resulted in success despite some push back from the other party.

2 December 2020
Unprompted review
Rated 1 out of 5 stars

I’ve made three complaints and when…

I’ve made three complaints and when those complaints were made I was told someone would be in contact within 24hrs... still no contact.

Update, two weeks and still not a peep out of them.

8 October 2020
Unprompted review
Hampson Hughes Solicitors logo

Reply from Hampson Hughes Solicitors

Hi Josh,

Thank you for your feedback.

I believe that our compliance team has been in touch and have resolved your complaint.
Please contact us if you have any further issues.

Kind regards,

Rob

Rated 5 out of 5 stars

My case was handled by Christopher…

My case was handled by Christopher Byrne and I am very happy with the service and payout. My case was handled professionally, with quick responses and constant updates at every stage of my case. Would highly recommend there services in the unfortunate time you need legal representation. Thank you Chris, you've been a tremendous help in me getting over my car accident.

7 September 2020
Unprompted review
Rated 5 out of 5 stars

I would recommend Hamson Hughes to eny…

I would recommend Hamson Hughes to eny body who needs a solicitor

6 January 2020
Unprompted review
Hampson Hughes Solicitors logo

Reply from Hampson Hughes Solicitors

Hi Brent,

Thank-you for taking the time to leave us with such a great review, we're very happy that you would recommend us to friends and family.

Thanks,
Nick

Rated 3 out of 5 stars

Nic is a great advisor

Nic was brilliant, always answered my questions and reassured me everything was running smoothly - my one criticism would be that the final stages of the process could of been handled differently by the company, email to say the accident claim cheque would be sent out in 3-5 business days without actual confirmation from accounts that it had in fact been sent out so in the end had to result in using BACs payment instead.

6 January 2020
Unprompted review
Hampson Hughes Solicitors logo

Reply from Hampson Hughes Solicitors

Hi Neal,

Thanks for taking the time to leave us a review.

It's good to hear that you were happy with the service that Nic provided to you throughout your claim, but disappointing that you feel that we stumbled at the very final hurdle.

Looking into this, unfortunately, it looks as though your cheque was affected by the bank holidays during the Christmas and New Year period. We did our best to ensure you received your payment promptly so this was paid via BAC's transfer, which was likely quicker than it would have been for a cheque to be processed.

Thanks,
Nick

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