Hampergifts.co.uk  Reviews 

1,181
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 212 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the ordering process simple, appreciating the wide selection and excellent quality of products. Many people praised the attractive packaging, which consistently delighted recipients, alongside the reliable delivery service that often arrived on time with good communication. However, some customers noted occasional discrepancies with delivery dates, with items sometimes arriving earlier or later than requested. A few others felt product content or presentation did not always meet expectations, citing issues like specific items being too sweet, smaller than anticipated, or not matching website images.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight and satisfaction with the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and on-time delivery,... See more

Quality

Customers had positive experiences with quality, often praising the excellent quality of produce and items,... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Service

People report positive experiences with service, often describing it as excellent, very good, and fantastic.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was ,simple, choices amazing. The hamper gift was delivered courteously and correctly. A photograph shows it as exactly as the company advertised , the comments from recipient and family rave... See more

Company replied

Rated 5 out of 5 stars

Great selection of Christmas hampers at different price points making this a very affordable gift option to send someone overseas in the UK. I managed to impress my aunt, uncle and cousin who loved a... See more

Company replied

Rated 5 out of 5 stars

Easy to use website. Order arrived on prearranged day and was well packaged. I ordered the Birthday Hamper and I had a slight concern as the items listed on the outer polythene packaging differed from... See more

Rated 5 out of 5 stars

I'm from Australia and I send surprise parcels to my dear friend a few times a year. Every single time, the delivery arrives exactly on the day I choose, the contents are exactly what I expect, and m... See more


Company details

  1. Gift Basket Store
  2. Corporate Gift Supplier

Written by the company

Beautifully presented gift hampers from a family-run business with over 20 years experience. We offer gifting options for birthdays, anniversaries, corporate thank-you's, get well soon presents as well as seasonal gifts for Mother's Day, Father's Day, Valentines, Easter and of course Christmas. From our St Albans premises, we beautifully assemble every basket & box by hand to give them the real wow factor. We have 1000s of happy customers over 20+ years. It's simple to order our hampers from anywhere in the world. And we're always here to help straight away if you've got any questions or concerns. As a small family-run business, we care about every customer. Our gift hampers are bursting with delicious artisan products. Many are from small UK suppliers and have won coveted Great Taste Awards.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,181)

212 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great choice of hampers and fabulous feedback

Great choice of hampers and fabulous feedback from our recipients! Website easy to use and customer service was great. Delivery always on time. Great value and very good quality items included.

15 December 2025
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you so much for your lovely feedback!

Rated 5 out of 5 stars

You can trust this company

The towers were very well received. Perfect gifts. They looked like as described, arrived on the date picked and you kept me updated all along the way to where you were in the process. I would 100% use you again and have already recommended you to friends here in New Zealand. Thank you and merry Christmas

15 December 2025
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear Clare, thank you for your lovely feedback!

Rated 5 out of 5 stars

Great hamper

Ordering was easy
Hamper tower delivered earlier than requested date
Recipients were really pleased with what they received
Great service, thank you

12 December 2025
Rated 5 out of 5 stars

Honest and reliable

I was very nervous ordering from overseas but they delivered on time and exactly when asked. Our daughter was delighted with the gift and it made her birthday! Very impressed

14 November 2025
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear Steven, thank you very much for your feedback!

Rated 5 out of 5 stars

Reliable, Thoughtful, and Always a Joy

Sending surprise parcels from Australia to my friend overseas has become a little tradition-and this company never lets me down. Every delivery lands right on schedule, exactly as I requested, and the contents are always spot on. It’s such a lovely way to stay connected, and my friend is always delighted by the thoughtful surprises.
Thank you for making it so easy to share joy across the miles. If only the exchange rate were a bit kinder-but even so, it’s worth every cent for the smiles you help deliver.

13 November 2025
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear Tina, thank you so much for your lovely review, we are delighted to hear your are happy with our hampers & the service! We hope to see you again soon :)

Rated 5 out of 5 stars

Great service

Great service, hamper arrived earlier than asked for so even better. Have used this company on many occasions to send gifts to family from NZ and it is so easy to navigate the website.

7 November 2025
Rated 4 out of 5 stars

Overall good but would be better if we…

Overall good but would be better if we can customize the hamper and choose what to include item by item. One problem is : the delivery followed immediately after pricessing and the selected date was ignored, leading to failed first attempt. This can be a problem if choosing a date not in the immediate future

7 November 2025
Rated 5 out of 5 stars

South Africa and ordered a…

I live in South Africa and ordered a special birthday gift to be delivered on my daughter's birthday, the 7th of November. She lives in the UK. The gift was amazing beautifully presented and she absolutely loved it. Special thanks to all the staff involved, but a special thanks to Alex who went the extra mile for me, and to make sure that her gift was delivered on time.

6 November 2025

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