Hamiltonbeach Reviews 

110
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers had a great experience with this company. Customers truly appreciate the wide selection of modern kitchen appliances, praising their gorgeous designs, wonderful color choices, and fantastic everyday cooking performance. Many consumers happily share that items like air fryers and coffee makers cook meals evenly and make daily kitchen routines wonderfully convenient. Some reviewers were not happy with product durability, noting that several electronic devices unexpectedly stopped working or broke down completely shortly after initial purchase. A few other people also felt that certain physical controls, locking buttons, or water tanks were rather stiff and slightly fiddly to operate during regular use.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting premium designs and affordable... See more

Quality

Consumers find quality to be positive, often highlighting premium builds and great value. Reviewers note that... See more

User experience

Clients share positive opinions on user experience, highlighting the remarkable digital screen with many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered a retro microwave Hamilton Beach. It looks fantastic and fits my kitchen perfectly. It arrived next day after order which was great. Registration for warranty was easy to complete with good c... See more

Company replied

Rated 4 out of 5 stars

I have purchased a steam generator, it arrived today but haven't used it yet. On inspection there are no marks for max or minimum fill. The water tank was quite stiff to get out. The locking buttons a... See more

Company replied

Rated 5 out of 5 stars

Great experience from finding the product, ordering and delivery. My replacement kettle arrived within 24 hours of placing my order. It looks fabulous and is great quality. I also bought a toasted... See more

Company replied

Rated 5 out of 5 stars

After my expensive double drawer Air fryer failed, one sensor stopped working on 1 drawer the whole thing stopped working. I went out looking for replacement and came across Hamilton Beach HB4001 Ai... See more


Company details

  1. Countertop Store

Written by the company

Hamilton Beach designs, markets, and distributes a multitude of small electric household appliances. We’re committed to helping make your day a little easier, more creative, and flavourful through the style and function in all our small electric appliances.


Contact info

4.1

Great

TrustScore 4 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(110)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly and efficient staff and…

Very friendly and efficient staff and service. Dealt with my return without any issues.

4 September 2025
Unprompted review
Hamiltonbeach logo

Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us.

Rated 5 out of 5 stars

Failure of DPD delivery

I had a problem with returning a package with DPD.. the delivery driver was supposed to have been and said I hadn't anything to send back.. Upshot was this delivery driver never came near my bungalow and when I got in touch with Theresa she was ever so helpful.. I cannot thank Theresa enough.. all the wonderful help she gave me.. she's a star in my eyes.. once again thank you from the bottom of my heart ❤️ for all your help

1 September 2025
Unprompted review
Hamiltonbeach logo

Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us.

Rated 5 out of 5 stars

Bargain!

I ordered an iron, kettle, toaster and a slow cooker, spending over £100 I got a free Airfryer! Absolute bargain and was delivered within a few days.

18 August 2025
Hamiltonbeach logo

Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us. I am glad you are happy with the products you have received. Thank you for choosing Hamilton Beach

Rated 5 out of 5 stars

No issues at all

No issues at all, fast prompt delivery, item ordered was as described. Thx

26 August 2025
Hamiltonbeach logo

Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us. We are pleased you are happy with the service you received

Rated 5 out of 5 stars

It was delivered on time

It was delivered on time , no damage and product is of good quality easy to use and clean.

18 August 2025
Hamiltonbeach logo

Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us. We are pleased you are happy with the service you received

Rated 5 out of 5 stars

Excellent customer service

Theresa was a star in resolving the issue with my combination microwave oven. Nothing was too much trouble.

14 August 2025
Unprompted review
Hamiltonbeach logo

Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us. Thank you for choosing Hamilton Beach

Rated 5 out of 5 stars

Great Service

4 August 2025
Hamiltonbeach logo

Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us. Thank you for choosing Hamilton Beach

Rated 5 out of 5 stars

Great customer service.

First contacted the company via phone,02.08.25, seeking information about an order. I was fully provided with information and instruction on how to progress, by call handler, Iwona, courier details provided. Item collected : perfect. On follow up, Theresa, customer services contacted me to ensure that all queries were addressed. She also confirmed receipt of item and provided assurance that transaction would be complete in a matter of days. Thanks for your response and efficiency.

12 August 2025
Unprompted review
Hamiltonbeach logo

Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us. Thank you for choosing Hamilton Beach

Rated 5 out of 5 stars

very fast delivery

very fast delivery

1 August 2025
Hamiltonbeach logo

Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us. We are pleased you are happy with the product you received. Thank you for choosing Hamilton Beach

Rated 5 out of 5 stars

Reliable grinder exceeding expectations

I have been using the Hamilton Beach Mixer Grinder for over a year now, and I am extremely satisfied with its performance. It truly serves as an all-in-one appliance, offering convenience, versatility, and consistent results across a wide range of kitchen tasks. I couldn’t be happier with my experience, this product has exceeded my expectations in every way. As a South Indian I prepare Chutney Pudi and this is the only drawback that the groundnuts do not grind evenly. But the rest is awesome. Highly recommended.

26 July 2025
Unprompted review
Hamiltonbeach logo

Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us. We are pleased you are happy with the product you received. Thank you for choosing Hamilton Beach

Rated 5 out of 5 stars

Great Customer Service

Theresa was extremely efficient in sorting out an issue I had with an Amazon purchase. Theresa kept me up to date in a friendly and professional manner and the issue is now fully resolved. Thank You.

14 July 2025
Hamiltonbeach logo

Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us. We are pleased you are happy with the product and service that you received. Thank you for choosing Hamilton Beach

Rated 5 out of 5 stars

Air fryer grill plate

The grill plate was the wrong item for my air fryer, but was speedily rectified. Excellent service.
Thank you

16 July 2025
Hamiltonbeach logo

Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us. We are pleased you are happy with the product you received, and that the issue was resolved to your satisfaction Thank you for choosing Hamilton Beach

Rated 5 out of 5 stars

I ordered the Hamilton beach Miami pink…

I ordered the Hamilton beach Miami pink toaster and matching kettle set and I’m absolutely in love with it, it makes me look forward to going in the kitchen and making a cuppa or some toast makes me feel like I’m living in Barbie’s playhouse

30 May 2025
Unprompted review
Hamiltonbeach logo

Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us. We are pleased you are happy with the product you received. Thank you for choosing Hamilton Beach

Rated 5 out of 5 stars

Sleek, modern and fantastic colour range

Hamilton beach products are sleek and great quality for a fair price. I bought a 20L Retro Red Microwave and it adds a great pop of colour to our kitchen. Easy to clean and easy to use!

11 June 2025
Unprompted review
Hamiltonbeach logo

Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us. We are pleased you are happy with the product you received. Thank you for choosing Hamilton Beach

Rated 5 out of 5 stars

Excellent customer support

Excellent customer support. Speedy, polite and helpful when reply to registration enquiries.
The new1Litre kettle performs well.
Thank you

10 July 2025
Unprompted review
Hamiltonbeach logo

Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us. We are pleased you are happy with the service you received. Thank you for choosing Hamilton Beach

Rated 5 out of 5 stars

Lovely lady Teresa with helping me…

Lovely lady Teresa with helping me with registering warranty.

4 July 2025
Unprompted review
Hamiltonbeach logo

Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us. We are pleased you are happy with the service you received. Thank you for choosing Hamilton Beach

Rated 5 out of 5 stars

Excellent customer support

Excellent customer support. Speedy, polite, helpful, and most of all quick and easy access to talking with a human being instead of a computer! Superb.

3 July 2025
Unprompted review
Hamiltonbeach logo

Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us. We are pleased you are happy with the service you received. Thank you for choosing Hamilton Beach

Rated 1 out of 5 stars

Received a broken product

Ordered a ceramic bowl replacement for a slow cooker, but was delivered broken. Contacted the customer support (who were helpful) and had a replacement delivered but again in a broken state. There must be a fundamental issue in how they pack product before dispatching. I’m still waiting for the third product to be delivered 😮‍💨

21 June 2025
Hamiltonbeach logo

Reply from Hamiltonbeach

Thank you for taking the time to leave your review, and we're sorry to hear you are disappointed with your experience. We are looking into how this product is packaged and will action any changes needed. I can also confirm that the replacement has been sent out to you.

Rated 5 out of 5 stars

Great company to deal with

Extremely proactive in sorting out an issue I had with an Amazon purchase. Theresa Edmondson was very friendly, understanding and provided a great service. Thank you.

24 June 2025
Unprompted review
Hamiltonbeach logo

Reply from Hamiltonbeach

Thank you for your review, we appreciate you taking the time to share your experience with us. We are pleased you are happy with the service you received

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look