Halpennygolf Reviews 5,319

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent delivery service, noting its speed and reliability, even for international shipments. Many consumers are highly satisfied with the quality and selection of products, often highlighting the competitive pricing. The overall service, including after-sales support and helpful staff, is consistently described as exceptional. However, some customers also noted issues with the delivery process, particularly concerning the courier service GLS, which led to delayed or mishandled orders. A few people experienced longer than expected delivery times, especially for shipments to mainland Europe or during peak seasons. There were also isolated instances of products arriving with minor imperfections or packaging issues.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, often praising quick and efficient... See more

Product

Customers generally had positive experiences with products, often praising the great prices, value, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent service,... See more

Order

Users describe ambiguous interactions with order processes. Many customers praise the speed and efficiency of... See more

Price

People report positive experiences with price, often finding great and competitive prices on a wide selection... See more

Based on these reviews

Rated 5 out of 5 stars

I made a mistake on my order, I've send them a email on a sunday, that was Replied 5 min after, the Costumer Support from Stuart and his TEAM is out of this world, I have experienced a well takin... See more

Rated 5 out of 5 stars

Great company to deal with! Ordered a gift for grandson’s Christmas good communication and quick delivery. Unfortunately I had to return the gift as I had chosen the wrong size of club for him as... See more

Rated 5 out of 5 stars

Great service but unhappy with the delivery company GLS, package was a Santa present for my son but it was left throw out side my entrance in the rain, with no call from the delivery driver. My 9 yr o... See more


Company details

  1. Golf Club
  2. Golf shop

Written by the company

At Halpenny Golf we stock thousands of specialist quality items and are continually adding to our product range: current lines include Titleist, Taylormade, Wilson, Footjoy, Mizuno, Callaway and Ping to name but a few – check the rest online. At Halpenny Golf all in-stock orders received Monday through to Thursday will be shipped within 24 hours. We provide you with a secure and user friendly site to give you complete peace of mind while shopping at Halpenny Golf.

Best Prices, Quality Brands delivered with a friendly customer service

Written by the company

The best prices on quality brands
All of our employees are passionate about golfing and are all involved in selecting the best quality equipment for the beginner golfer right through to the professional from hundreds of brands, to ensure that whatever your golfing ability you can choose from the best possible range. We have 7 PGA Professionals available to help with any decisions you may wish to make on club selection.
Friendly Customer Service
Our friendly and attentive staff are always happy to help whether it is with your choice of equipment or a problem, we pride ourselves in a very high level of customer care and satisfaction. Feel free to call and ask for the advice and assistance from our PGA Professionals or ask any questions to customerservice@halpennygolf.com
Open Returns Policy
We understand that golf equipment and clothing needs to fit its purpose, and the difference in buying over the internet is that it cannot be tried first. To ensure your satisfaction we offer an open returns policy.

Fast Delivery

Fast Delvery

We will endeavour to dispatch your order within 24 hours except for Custom Fit which can take between 4-6 weeks as these items are built to your specific requirements. At Halpenny Golf all in-stock orders received Monday through Thursday will be shipped within 24 hours and all in-stock orders received Friday through Sunday will be shipped no later than the following Tuesday. You will receive a notification e-mail from GLS with your tracking number and estimated arrival time. All packages are sent insured so there is no concerns about broken products on arrival.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 95% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Fast delivery

Fast delivery, however, the wrong receipt had me confused if I got the right order, thankfully it was there correct one.

30 March 2026
Rated 5 out of 5 stars

Very good service and prices good

My custom clubs arrived within reasonable time and were exactly as ordered. When I needed to contact customer service they were very responsive and helpful.
The price was very good too.

26 March 2026
Rated 5 out of 5 stars

Best Costumer Support EVER!!!!!

I made a mistake on my order, I've send them a email on a sunday, that was Replied 5 min after, the Costumer Support from Stuart and his TEAM is out of this world, I have experienced a well taking care of my mistake on my order, a super fast reply on any of my doubts, and I am truly grateful for all the support.
The shipment from Ireland to Madeira (a Island in Portugal) took less than 8 business days
they are A++++ as a Seller on a online direct to consumer shop.
And for all that ease of mind, they are my only golf shop for this moment forward.
you guys are GREAT!!! THANKS for everything

15 March 2026
Rated 5 out of 5 stars

New glove great service.

I was buying a new glove and the employee was helping me look for the one I wanted to get searching everywhere and he found the one I wanted so I bought it great price can’t wait to test it out soon.

7 April 2026
Unprompted review
Rated 4 out of 5 stars

Halpenny customer service is fine and…

Halpenny customer service is fine and order processing quick and efficient. However, they are intent on using GLS delivery service, even though they must have seen the negative reviews. They state 5-7 business days delivery service to Spain - well, I don't think so! It took a week to get to the GLS 'hub' in Germany and now we won't receive our order until at least two weeks after ordering and that's if GLS actually pull their finger out! I have my doubts - and have history with this courier service! Such a shame as we won't be ordering from Halpenny again, solely due to them using GLS.

2 April 2026
Unprompted review

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