T2 wheel built with spin doctor hub , arrived quickly and undamaged very well packaged. wheel now done 5000 miles (off road) . spokes all still tight, colour (black) has worn off the brake surface bu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Award winning, hand built wheels covering a huge range of disciplines including mountain bike, road, fixed gear, BMX race, gravel, cyclo-cross and more.
Contact info
United Kingdom
- halowheels.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great that Halo still keep making parts suitable for older bikes
2nd rim from Halo. This time to re-build front wheel on mid-1990's MTB with rim/cantilever brakes. Previous (identical) rim, for back wheel re-build in 2020, still looks good. As for 1st rim, will probably buy spokes later when I've confirmed the ERD.
No problems with supply/delivery/etc from Halo.
Great service and products
Ordered on new year's day not expecting the order to come very quickly. It was dispatched the next day! Above and beyond what I expected. Big fan of the products. Used them for all my wheel builds and will continue to do so.
excellent customer service
I received my skewers but unfortunately one was bent.
I submitted a review on trustpilot and was contacted by halo wheels who arranged a next day replacement set.
Impressive as I was not expecting any response.

Reply from Halo Wheels
Halo Wheels shine In a dark world!
In a dark world where everything bike wheels is black what a revelation my silver Halo Vapour 35s are! The quality looks fantastic, can't wait to get them on the bike, just beautiful. Packaging was absolutely superb, very little chance of damage. And to have my order fulfilled and delivered around Christmas/New Year so quickly was an unexpected bonus.
Delivered pretty quick product exactly…
Delivered pretty quick product exactly as advertised
Amazing how quickly my order was…
Amazing how quickly my order was processed and item delivered really pleased with the product but I knew this anyway as halo wheels are the best when it comes to biking.
brilliant service
emailed asking about an out of stock wheel set, jack had a fresh set of wheels built for me within 1 day and had them delivered the day after. cracking service, and cracking set of wheels.
Wheels are smooth and the rear hub…
Wheels are smooth and the rear hub feels and sounds incredible
My back wheel rim was scratched a bit…
My back wheel rim was scratched a bit and they only wanted to give me £5 back when I spent £190 on the back wheel
Excellent
Prompt, simple, easy. Nothing more to say really but what more could one expect? Exactly what I needed and very happy
Arrived super quick
Arrived super quick, packaged well, very light wheels, gonna be super good for some groadie adventures!
Quick delivery
The things that I ordered came on time
The things that I ordered came when they said I through the delivery days did not in clued Saturday or Sunday
Service good, shipping need small improvement
Service good, items well packed and delivered in perfect condition.
I recommend to pay attention to the tracking number; for extra UK shipping, when the pack is carried by more than one courier, it is important to provide all the tracking numbers, including the last courier who will delivery to the customer.
First class customer service
First class customer service, no hesitation to deal with any queries I had quickly and with a great knowledge
items I ordered were well packed and arrived promptly
Just fitted the front skewer
Just fitted the front skewer , and it looks good easy to fit remember 7NM is the torque so holding up good.
Allan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







