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Hallstein Water Reviews 101

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality, highlighting its delicious, clean, and refreshing taste. Many appreciate the commitment to purity and the use of glass bottles, ensuring a natural and untainted product. The delivery service is frequently commended for its efficiency, punctuality, and careful packaging, with many people noting the convenience of receiving their orders on time and in perfect condition. The customer service also receives high marks for being responsive, helpful, and quick to resolve any issues. However, some customers experienced issues with damaged or leaking bottles upon delivery, and a few mentioned difficulties with the blue cap on the 5-gallon bottles being hard to remove. There were also isolated reports of white particles in one bottle and a hand pump that stopped working.

What people talk about most

Product

Consumers find the product to be positive, consistently praising its delicious, clean, and crisp taste, with... See more

Quality

Clients share positive opinions on quality, consistently praising the water's taste as delicious, clean,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the stress-free and efficient... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent customer... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the excellent and flawless... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the taste of Hallstein Water. Would love it too if somehow the bottles could be recycled. May I please request that an easier method in removing the blue cap. The blue cap is not properly serr... See more

Company replied

Rated 4 out of 5 stars

I truly enjoy the swatter. It’s a real treat. I’ve decided to do for myself. The taste is delicious and clean and crisp. The one thing that would make me not buy this water anymore is it’s very diffic... See more

Company replied

Rated 4 out of 5 stars

Started off badly, unable to deliver, and double billed but eventually got it all sorted out and all is fine , love the water.

Rated 4 out of 5 stars

Been with H Water for some years now. Happy with their service including deliveries & attending to queries.

Company replied


Company details

  1. Bottled Water Supplier

About Hallstein Water

Written by the company

Perfected by Nature, Delivered to You

Drawn from a protected artesian aquifer 700 feet beneath the Dachstein Mountain in Austria, Hallstein emerges pure, untreated, and naturally contaminant free. Every drop already meets—or exceeds—lab standards at the source, so we never filter or chemically “enhance” it.

The result? pH 8.3 alkaline balance and sodium below 0.5 mg/L—ideal for countering modern acidic diets and supporting an active lifestyle. Total Dissolved Solids sit at just 83 mg/L, giving Hallstein its famously crisp, almost sweet finish, while dissolved oxygen of 10.8 mg/L helps you feel invigorated after every sip. Zero microplastics, Zero PFAS, and Zero contaminants.

Sourced in limited quantities, Hallstein is available exclusively online and select hospitality partners. Our family founded Hallstein after a decade-long search for “the perfect water” and defined eight stringent parameters—minerality, oxygen, pH, nitrate, sodium, hardness, saturation index, and purity—to guide every decision we make. Only one natural source ticked all eight boxes, and you’re holding it now.

Taste the difference that precision geology and uncompromising stewardship make, then share your own Hallstein experience below. Your review helps fellow health-seekers discover water the way nature intended—and keeps us striving to raise the standard, one bottle at a time. #DrinkBetter


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

101 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Love the quality

Love the quality! I have a filtration system at my house but still order Hallstein, it's so good! Top of the line! Comes in glass bottles, which is a must for me.

6 May 2025
Rated 5 out of 5 stars

Delivery out of box

Had issue with a delivery and the Hallstein was not delivered in the box. Asked for new boxed Hallstein water at no cost for replacement.

Hallstein delivered new boxed product with no cost.
Hallstein Co. was perfessional and solved the problem.

5 May 2025
Rated 5 out of 5 stars

MY EXPERIENCE HAS ALWAYS BEEN TOP…

MY EXPERIENCE HAS ALWAYS BEEN TOP NOTCH. THE WATER IS SPECTACULAR, THE PEOPLE AT THE COMPANY ARE HELPFUL AND QUICK TO RESPOND FOR ANY REQUEST. I CAN NOT ASK FOR BETTER SERVICE.

3 May 2025
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Reply from Hallstein Water

Customer satisfaction is a top priority right next to water quality! Thank you for your patronage!

Rated 5 out of 5 stars

Great customer service

Hallstein was prompt to respond to my question. Although I currently subscribe to Hallstein water, they provided their special offer to me. As a subscriber, I received a free case of water on top of my subscription! Hallstein water is excellent and I enjoy every last drop! Thank you. Marcia Taglioretti

1 May 2025
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Reply from Hallstein Water

Thank you for your patronage and trusting Hallstein Water as your source for optimal hydration!

Rated 2 out of 5 stars

Wrong name

Please remember the that we are a Company - send the water to : CRISSIMMO SA

not Anne Wicki Rethoret

8 May 2025
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Reply from Hallstein Water

Dear Anne,
We've gone ahead and made the change in our system – which you also have access to. If you ever need anything updated or have any questions, just let us know. We're always happy to help!
Warm regards,
Alexander Muhr
CEO

Rated 4 out of 5 stars

Been with H Water for some years now

Been with H Water for some years now. Happy with their service including deliveries & attending to queries.

29 April 2025
Hallstein Water logo

Reply from Hallstein Water

Thank you for trusting Hallstein Water as your source for optimal hydration! Let us know if there's anything we need to improve on!

Rated 5 out of 5 stars

This is life water at its finest !

Simply, this is the purest, best tasting water available. It’s thoughtfully bottled, marketed & shipped.

6 May 2025
Hallstein Water logo

Reply from Hallstein Water

We thoroughly agree! Thanks for choosing Hallstein Water as your source for optimal hydration!

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