I’ve been purchasing from HCL for years and thought I should provide some much deserved feedback. Orders are always shipped quickly and arrive often in 1-2 days. On placing my last order, I forgot to... See more
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See what reviewers are saying
Fantastic service. Ordered lenses for an event and one was damaged. Staff went out of their way to ensure replacement in time. Great communication, excellent support. Highly recommended.
I’ve worn coloured contact lenses my whole life, and I bought three different pairs. The ones with the lizard shape are impossible to use — they’re too big and too thick, and every time I bli... See more
Company replied
Bought a few pairs of contacts from them. They are very responsive and when I needed contacts on short notice they even let me collect. Comfortable contacts and a good color range
Company details
- #4 of 5 best companies in Contact Lenses Supplier
Written by the company
Halloween Contact Lenses is an Australian online retailer of costume and coloured contact lenses, based in Melbourne and shipping Australia wide since 2020. We stock one of the largest ranges of Halloween, cosplay and coloured contacts in the country, including full eye sclera lenses, anime and cosplay designs, UV styles, and natural coloured lenses. All of our lenses are non prescription (plano), CE marked, KFDA approved, and made in an ISO 13485 certified facility. Every order is packed by our small team in Burnside Heights, Victoria, and dispatched the same business day when placed before 1pm. Customers can choose free standard shipping, tracked shipping, or express shipping across Australia, and local pickup is available for Melbourne customers who need lenses urgently. We are known for fast replies and fast delivery. Most customer emails are answered within hours, and our lenses regularly arrive in time for events, conventions and Halloween parties on short notice. Whether you are dressing as a vampire, zombie or demon, recreating an anime character, or just changing your eye colour for a night, we help Australians transform their look safely, with free lens cases on yearly lenses and clear guidance on every product page.
Contact info
7 Stanthorp Street , 3023, Burnside Heights, Australia
- 0450899518
- support@halloweencontactlenses.com.au
- halloweencontactlenses.com.au
4.4
Excellent
166 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Great all round
Great delivery time of good quality lenses as they don’t hurt my eyes and are easy to use. They also come with a little kit to help with application and storage! Even better that I got them on sale! Will definitely purchase from here again.
25 October 2022
Great speedy delivery and excellent…
Great speedy delivery and excellent service and exactly what i asked for thankyou i will buy more and tell others 😀
30 October 2022
Unprompted review
Good service but couldn’t see through the lenses
Postage and service was great but I ordered the white contact lenses and based on the description I knew the vision would be “foggy” but I literally couldn’t see anything and was completely blind with them on. I wore them for 10 minutes to get photos and unfortunately threw them out.
29 October 2022
they were eh
they were pretty, but they were too soft and folded over my finger rather that going in my eye
4 October 2022
White Out lenses (3months)
cosplayer here! I purchased the white out lenses (3 months). Super comfortable and great to wear. If you're a cosplayer, highly recommend these. They don't burn your eyes or won't need to adjust; instant comfort...
15 October 2022
Unprompted review
Excellent Communication and Refund Process
This company is extremely good with communication.
I unfortunately had a faulty set of contacts - and was immediately offered the chance to refund / or exchange.
In addition to this, the communication has been very clear, as well as delivery being impeccable.
I'm very eager to get my next pair of contacts :)
13 October 2022
Unprompted review
Damaged package
Very luckily package arrived with contents still in it as package had been completely ripped open. Not sure how or why but contact lenses were visible in damaged packaging
27 September 2022
Great product and customer service!
I made a mistake with my order, accidentally ordering 1-day contacts instead of 1 month, and they were quick to assist me and provide me with options. Excited to see the product it will be well worth it to complete my Halloween look!
3 October 2022
Unprompted review
Fantastic Price and service!!!!!
I'm a makeup artist/face painter and I'm constantly looking for different things to improve my looks. There's a great selection of contact lens to choose from and the best prices I've come ever across!!!! I'll definitely be back for more
15 June 2022
Unprompted review
Awesomeness
21 April 2022
Reply from Halloween Contact Lenses
HI Ange, Sorry to hear that. As per your email our team has looked in to that and can confirm that the order was delivered, we are also happy to supply proof of delivery on request. Please reach out to support@halloweencontactlenses.com.au if you are still waiting for your order and we are happy to discuss that further.
Cheers
Team HCL
This is the only place I buy my contact…
This is the only place I buy my contact lenses from as the service is great & the delivery is free & very fast (3-4 days). I have brought a number of coloured lenses & am very happy. Definitely 5 stars from me.
6 April 2022
Sharingan contacts
Super fast with getting it shipped, and it came in perfect condition, no issue at all. So incredibly excited to buy more
17 March 2022
Great contacts for a first time user
Great contacts for a first time user. They were very thin so they would become misaligned a lot, but eventually they'll recenter.
Perfect for an anime character with green eyes.
7 March 2022
Can’t wait to use them
These arrived well protected during transport, over a long distance to a rural location.
Looking forward to using them.
21 February 2022
Reply from Halloween Contact Lenses
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Team HCL
Contacts
I got the white contacts with the black rings and it looked absolutely amazing! Highly recommend!
15 February 2022
Reply from Halloween Contact Lenses
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Team HCL
came really quick and customer service…
came really quick and customer service was buetiful always wuick kind and helpful
5 February 2022
Reply from Halloween Contact Lenses
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Team HCL
Reply from Halloween Contact Lenses
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Team HCL
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