A little disappointed when I went to collect an item we had ordered and it wasn't in stock. The young lady who served was unbelievably helpful explaining what had happened and the item wasn't in stock... See more
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Shepherds Way Carnbane Industrial Estate, Newry , BT35 6QQ, Newry, United Kingdom
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After delayed delivery of rebar finally delivered this morning
They rung me on Friday said I was at work but to drive lorry down drive and drop by garage
No to much effort dropped on grass at entrance to house
Will never use this company again

Reply from Haldane Fisher
Purchased online and collected in store. Very efficient professional attention.

Reply from Haldane Fisher
Counter staff friendly online order pickup, will use again.

Reply from Haldane Fisher
Responded very quickly to my online order by email. Delivered the next day ahead of schedule. Very well packaged on a pallet. Product exactly as purchased. Very pleased with Haldane Fisher!

Reply from Haldane Fisher
From my experience, most ignorant people I’ve ever met from the first day in the yard the employee I spoke to was extremely rude and the delivery driver was even worse!! said he couldn’t lift the ton bag over my fence and just dumped it on the path outside my house! then I had to hand ball it all in after a days work because I couldn’t leave it there!, a friend of mine got stones delivered that day and there was no issue them lifting the bag over his fence,also complained that he spent 40 minutes looking for my address, I’d expect a phone call to say there on there way but no, absolutely shocking behaviour will never be back,!!!

Reply from Haldane Fisher
After a few delivery mistakes, staff were very helpful to rectify to make the delivery.

Reply from Haldane Fisher

Reply from Haldane Fisher
I ordered via click and collect and received my confirmation email telling me that I would be informed when it was ready for collection. I was not informed. When I rang some days later to query the order, Coleraine branch seemed surprised that I hadn’t called to collect the order and that they had no input to the online orders.

Reply from Haldane Fisher
Very quick service. Didn’t charge me extra for missing my delivery time and redelivered at no extra cost!

Reply from Haldane Fisher

Reply from Haldane Fisher
Online order not recommended by me.
I placed an order on Tuesday night, but they never ordered the door only on Thursday. Also checked the stock before I ordered the door, it was not correct. They had none on stock.
I assume better a phone order or maybe a collection instead of delivery. 3-5 working days delivery + couple days what you need to count with.

Reply from Haldane Fisher
Delivery driver very helpful more than happy with what I bought great service

Reply from Haldane Fisher
Friendly and helpful service from the staff. Reasonably priced and great product at a great price 👍🏻

Reply from Haldane Fisher
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